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The Tea Station

3.5 (2 reviews)
ModerateCoffee & Tea
Open • 9:00 am - 6:00 pm

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11 years ago

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14 years ago

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Old Watch House

Old Watch House

1.0(1 review)
0.0 km
•£

I had the worst dining experience of my life in this cafe and am reluctant to even award them one…read morestar. Sadly, I have to give them a star so they get one for being in a nice location. I went with a group of 12 for a late breakfast and this was my first experience of the Cafe. We each ordered a full English breakfast, one after the other, and took our seats outside. After a wait of about 25 minutes the first two breakfasts arrived, which, in my view, was an exceptional delay for such basic cuisine. To my surprise, the other breakfasts weren't delivered soon after in fact only two plates were served every 15 minutes or so. The first person to be served finished her meal at least an hour before breakfast number 10 arrived. Most disappointingly of all, after a lengthy wait two of our party did not receive their breakfasts at all. We made polite enquiries as to the whereabouts of the missing meals, and were at once met with suspicion and verbal abuse. The waitress's first response was to proffer the absurd suggestion that members of our group had secretly stolen the missing breakfasts when we were not looking. Our group having been accused to stealing, we took the matter up with the staff inside the restaurant, only to be met with equally uncooperative and abusive responses. The staff were adamant that all of the breakfasts had been delivered, yet refused to count the plates, which would have confirmed otherwise. Our group was again accused of stealing the missing meals and as we left the waitress followed us from the Cafe shouting abuse. The level of customer service was unquestionably the worst I have ever experienced. I have never been treated with such contempt and arrogance, and if this attitude towards customers persists, I have no doubt that the Cafe will soon be out of business. I advise avoiding this Cafe at all costs.

Tea Shop By the Canal - Outside seating by the side of the Kennet & Avon canal, dog friendly, afternoon teas, homemade cakes

Tea Shop By the Canal

4.6(8 reviews)
126.5 km

Relaxed cafe in the old Stone building on Newbury Wharf. A…read morebit cramped inside, and toilets upstairs, so can be tricky for mums with more than one child. Outdoor area great. Table service is quick and friendly, and lots of attention to all the snacks. Really good Italian coffee and nice cakes. They've recently started evening meals (BYOB) which looks tempting

We had planned to have an afternoon tea at this lovely little café while visiting Newbury. We…read moredecided to go for a quick lunch, a couple days before the planned afternoon tea. Well, it was a good thing we did, since we didn't get to go back for afternoon tea... Just as the name suggests, it is located right by the canal. It was very picturesque, peaceful and relaxing. They also have seating upstairs, and had histories on the canal, with photos posted all around the wall. Their cakes looked amazing, but I decided not to order any dessert on this day. Yes I know, a big mistake! Our friend ordered Heavenly Hot Chocolate, and it looked so pretty! We went with Teashop House Blend Tea, and Earl Grey. The young boy who brought the teas (I hear this is a family-run business) was trying to very careful not to mix them up. But the funny thing was, he totally mixed the tea up! LOL. We didn't realize until half way through... I thought the House Blend tea tasted so much like Earl Grey. For lunch, we had Ham, Cheese & Chutney Sandwich and Eggs Benedict. They were both tasty, nice portion, and filling. Our friend went with something healthier, and ordered one of their vegan sandwiches. It is nice to have that option if you want or need vegan dish. We had a nice quick lunch here. It was adorable and cozy. The food was good, not amazing, but good. I think the sweets might be better than the actual food...I will never know, unless I go back! Lesson learned: don't never expect your plan to go just the way you planned them...and have your dessert first!

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Tea Shop By the Canal
Tea Shop By the Canal
Tea Shop By the Canal

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The Tea Station - coffee - Updated October 2026

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