Firstly I want to say that I never write reviews but I think it's important for me to share the terrible experience I've had with Adina's Clinic. Please don't be discouraged by the size of this review! (I know I blabbered a lot but I just want to help those in the boat as myself) If you're considering going to Adina for acne, please read.
COSTUMER SERVICE: What I would like to point out and what I wish she had told me from the very beginning is that during one's treatment, which could last from 2 months for mild cases of acne to 8 months for severe cases, you'll meet her very frequently. In the beginning I met her after a week, then every 2 weeks and so on. Each consultation, apart from the first one ($90), costs $60 + the herbs needed until the next consultation, which amounts to approximately $130 or more for every time you see her! The reasoning behind that being she evaluates your reaction to the herbs and changes the "recipe" accordingly. Now, although a very expensive treatment, I would be willing to pay for it to solve my acne. However, I wish she had stated clearly how much I would have to invest in this treatment. I left with the feeling that she was omitting the prices and unless I asked, she wouldn't have bothered to tell me. First red flag.
During consultations, the feeling of being disregarded for as a patient kept growing. She was initially nice but whenever I asked questions about the treatment or expressed my concerns, she would answer with a condescending tone, which I didn't appreciate.
In one of my last consultations there was a misunderstanding on both sides and she booked someone else in my place, which is totally understandable since it wasn't anyone's fault. Something similar had happened before and I took full responsibility for it because I can be quite forgetful at times. The first time I waited for her consultations to end so that I could be consulted. However this time she seemed angry at me for showing up. I asked what I could do about the herbs since I needed a new batch and she answer passive aggressively that is was up to me!! She, the doctor, was giving me the option of whether I wanted to continue with the treatment or not! Excuse me?? How am I supposed to know if the treatment is done?! She said "Oh it doesn't look so bad" when it was the worst my acne had been for weeks since my skin had reacted to an apple cider vinegar topical solution that she had prescribed! She never suggested booking another consultation so that I could get more herbs. She simply stated that if my acne returned (ps: it wasn't gone), I could come back to get more herbs. I left feeling very disappointed. It felt as if now that had wasted my money, she could dispose of me with no regard to my problem. I'm still upset and honestly hurt because I invested a lot time and money hoping this professional would have my best interest at heart when that was far from the reality.
TREATMENT: The treatment itself did improve my skin. I noticed that my acne cleared up, not completely but significantly. The acne on my back however didn't change much. I'm still afraid that my acne will come back however since I'm not even sure whether or not I have completed the treatment. I would say if you have acne, give Chinese Medicine a try but NOT at this clinic! Also, if you have severe acne keep in mind that you'll have to invest a lot of money and that the herbs do taste horrible and become a burden to make every 3 days. If you are still willing to try it, I would recommend the treatment because it cures you from the inside instead of most western methodologies that treat acne topically.
Anyways, I know how much acne can interfere on one's life (I have literally felt it on my skin, pun intended) so I wish you the best of luck treating it! :) read more