Sandy Cho the best in the business. I've worked with Ms.Cho in several offices since 2005…read more Professional, Her Time Management is Excellent.

Margaret Wheeler, an escrow officer for Provident, is the most unprofessional, rude, and tactless…read moreperson I have ever had the mis pleasure of dealing with. To begin, this person sent my private and confidential information to an active email that is not mine. Okay, we all make mistakes and I am usually a very forgiving person, however, instead of apologizing like any other person would do, Margaret decided to ignore my concerns for privacy and proceed to tell me that she prefers to have a "smooth process". Ummm, this process started off delayed and wrinkled because of a mistake SHE made. Throughout the escrow process, both my loan officer and insurance agent complained of miscommunication and lack of communication with Margaret. She sent rude emails with her tactless manner of speaking, which made the whole escrow process uncomfortable for the client, ME. Weeks later, after I did not receive a refund check from Provident, I asked Margaret if she happened to have a tracking number to see if the post office could locate it, as they have no other way of locating missing mail without a tracking number. Instead of just saying that it was sent by regular mail and did not have a tracking number, she decided to go on and accuse me of not forwarding my mail and updating my mailing address with the post office. I proceeded to tell her that I infact HAD updated my mailing address and that all other mail had arrived to my property without incidence. I asked her to double check where she sent the check, especially because she had made mistakes before and had miscommunication with multiple different people during the escrow process. After letting her know that the check could not be located by the post office and would have to be reissued by Provident, she requested $25.00 for a stop payment on the previous check. Why would I have to pay 25$ to receive money that BELONGS to ME? At this point, I had very little confidence that Margaret sent my refund check to the correct address to begin with. Luckily, after speaking to Margaret's supervisor, they agreed to reissue the check again without a ridiculous fee. But of course with Margaret, the issue was not over. She proceeds to send another rude email (yet again) saying I had not responded to her inquiry on my mailing address. YIKES! This lady is crazy! After responding with a screenshot with dates and timestamps as proof that I DID respond, she finally dropped it. I am sure that this one bad apple does not represent the entire company. However, Margaret is the type of bad apple that is likely to spoil the bunch. Extremely unprofessional and unnecessary experience.

I have worked with the ladies at Noah Escrow on multiple occasions and they are always…read moreprofessional, courteous and quick to respond. My clients are appreciative of their proactive approach at processing escrow and sticking to contractual timelines. Thank you for always getting the job done!

I was stuck working with this escrow service on a recent transaction, and they were horrible. It's…read moreone person and she is rude and not great at her job. I'd avoid at all costs. At one point the office just closed down because she went to Florida. Balancing the settlement statement was a Herculean task. I just had to be patient because I was often met with aggression. I'll give some grace because she was sick but the whole experience is one I'd like to avoid in the future. I'm used to working with big brand offices like Chicago title and escrow and when someone is out or sick, they have others fill in. I get this person is a 1 woman shop and I applaud her for starting a business but she won't get much of it by treating people like shite. I couldn't wait to be done with this transaction.

I had a really good experience working with Pickford. We had a fairly straightforward, but quick…read moreescrow period. Pickford helped everything move along quickly and efficiently.

Meghan and her team were amazing to work with. We were making our transaction from London before we…read moremove back to Los Angeles so there were a lot of complexities....Meghan talked us through every part of the process and it had to be precise with all documents needing to be signed at the US Embassy or we would have had to fly back to the US just to sign. Her attention to detail was spot on and we were able to close on the competitive property quickly with her guidance.

To start I would and will recommend Alex to anyone I know looking for a home or selling one…read more He was an absolute professional, easy to work with and extremely responsive. On top of that he could answer any question, even the most obscure. If you are looking for an agent look no further, contact Alex now.

Repeated business with Alex again! It was another pleasant experience. Alex was attentive, to the…read morepoint and just did the job!

Over the years, I've had the opportunity to be involved in many real estate transactions across…read moreSouthern California and the Bay Area. Along the way, I've worked with numerous escrow companies--each with its own strengths and shortcomings. Some were decent, others not worth mentioning. But every so often, one stands out in a way that leaves a lasting impression. Capstone Escrow is that company. What makes Capstone exceptional isn't just the pricing--though their rates are fair and competitive. It's the way they do business that sets them apart. Every transaction feels like a priority. Every detail is double-checked, every milestone is acknowledged, and every party involved--no matter their role--is kept fully informed at every step. There's a level of coordination and communication that simply doesn't exist in most escrow experiences. One of the most impressive aspects is how they treat timelines. Whether it's a standard 30-day close or a tight contingency window, you can trust that Capstone will meet those deadlines with accuracy and professionalism. It often feels like there's a dedicated team of ten working behind the scenes on just one file--yours. That's how seamless and dialed-in their operation is. And while the process itself is handled with technical excellence, there's also a human element that can't be overlooked. Velia and Brenda, two of Capstone's escrow officers, bring a rare combination of competence and care. They're not just responsive--they're proactive. I can't count how many times I've received updates or confirmations from them before I even thought to reach out. Their professionalism is consistent, their communication is clear, and their tone is always balanced--firm when needed, kind when possible. In an industry where silence, confusion, and last-minute surprises are far too common, working with Capstone feels like discovering a secret that only a few are lucky enough to know.

I was using Capstone Escrow Valencia, for my Escrow my Townhome. Brenda &:Georgina were very…read morehelpful, knowledgeable and extremely efficient in having my Escrow close a week early. Their estimate of charges were very accurate too. Brenda & her team have great communication regarding the progress of my Escrow. They answer phone calls immediately and their emails. The Team made a stressful time very stress free. I highly recommend Capstone Escrow/Valencia for your Escrow needs Thank you Lj Shapiro

I have been working with Leslie for about 6 years now. She is the absolute best TC I have come…read moreacross. Very friendly and on top of her game! If you are looking for a transaction coordinator, look no more. She is very knowledgeable, detail oriented and very pleasant to work with. You will not be disappointed.

Lesley is a rock star. She makes the transaction process significantly less stressful, not only for…read moremy clients but for me as well. She is very attentive and detail-oriented. I am thrilled to have her on my team!

Unfortunately, my experience with Taylor Schwartz and Agents of LA was extremely negative. She told…read moreme one thing upfront but didn't stay true to her word. I was told that I was under no obligation to accept any offer, and she would cancel the listing agreement if we were ever dissatisfied with her services. When we asked to cancel the agreement, she told me that both parties had to agree to cancel, and her dad / attorney sent me an 80K "Demand for Payment" letter as we didn't accept her offer that didn't meet our expectations. The demand letter was unethical because she was required to try mediation. We brought that to her attention and she then proceeded with mediation. At this point, we are headed to arbitration because she still believes that she earned $80,000 in commission, even though there was not an accepted offer. In my opinion, she's a high pressure, dishonest, manipulative fraud who doesn't look out for her client's best interest. I would NOT recommend her!!!!!!

I've only had a brief interaction with Kevin Jackson from this company, but he is definitely on top…read moreof it. He answered all of my questions about a specific property after promptly calling me via an internet request. I'm stoked to find a reliable person to assist me with my Malibu property hunt! Thanks, Kevin!