Fast forward 7 months from the review below. Kristine Fine…read moreonce again has provided us with excellent advice and service. We recently purchased a property and Kristine was able to give us some space from the sellers agent who we labeled "hair-on-fire" because everything they represented was always urgent and had to be done yesterday. Without Kristine as a buffer and a calm presence, this sale would not have happened. Transactions with Kristine are clear and timely. Kristine kept us in the loop and negotiated in our interest. Her team and escrow folks are professional and stress free. We would use her again and strongly recommend that if you want excellent service and an experienced negotiator... look no further than Kristine Fine. September 2017 Kristine Fine provided us with excellent advice and service. We had a complex sale involving multiple properties. The first property was sold by another agent and then we switched to Kristine for sale and purchasing of the remaining properties. The difference in service was incredible. In the first transaction, we didn't know what or when a task was occurring and escrow was a mess... HOWEVER transactions with Kristine were clear and timely. Kristine kept us in the loop and negotiated in our interest. Her team and escrow was professional and completely stress free. I can't express how great this process was and we will use her again and strongly recommend that if you want excellent service and an experienced negotiator... look no further than Kristine Fine.

*First time home seller* Kristine was absolutely wonderful!…read more She made the whole process from beginning to end a smooth and not as scary as I had thought it would be to sell a home. She helped me understand each step and made sure I was comfortable with the decisions we were making. I couldn't have asked for a better realtor than Kristine to help me navigate the home selling journey. Kristine cared so much about our home and my family that she even connected us with another wonderful realtor in the city we were moving to. She continued to give me advice during the time we were looking to purchase our next home. She was kind, always positive, very helpful, and had our best interest at all times. Would definitely work with her again, if the time comes ;P

Tarlena, Stephanie and the whole crew up at Federal Escrow are amazing! Friendly, communicative and…read morehard working! I love them...

My husband and I used this federal escrow company that was chosen by the seller's agent in closing…read moreof our new home. The agents, Kristie Mann and Ilona Mann, did a horrible job handling the escrow. They were NOT professional nor transparent with what was going on during the process. They delayed the closing of the escrow even though they knew what was going on and put us on the bottom of their list. I will NOT recommend this escrow office nor the agents. You will regret ever opening escrow with these two people.

We used North View as a 1031 exchange facilitator. This was my third 1031 exchange in recent years,…read moreand I've also worked with many other escrow companies -- but this was by far the worst experience I've ever had. Despite providing detailed information multiple times throughout the process, I discovered just one day before closing that they had no clear understanding of the transaction. They never reached out to the seller (later claiming the seller was supposed to contact them -- something they never mentioned in advance). The fee they quoted initially turned out to be misleading; the final cost was about 30% higher due to undisclosed add-on charges. I decided to move forward just to get it over with -- only to face an even bigger issue afterward. They mailed my large check to the wrong address. I had to personally go, wait and retrieve the envelope, and when I informed them, they issued a stop-payment on the check without even asking whether I had already deposited it. Now I'm dealing with a banking mess. It's been 2 weeks since closing, I still haven't received the check we urgently need. I usually try to give companies the benefit of the doubt, but the level of incompetence and lack of professionalism here was astonishing. I would strongly caution anyone from using this company for a 1031 exchange.

Great service was provided. Never had any issues getting a hold of anyone or getting the answers I…read moreneeded. Service was requested the time of escrow opening and they were super quick to Jump on everything to make sure the transaction went smoothly. Great value for everything provided. No doubt would use them again.

After my accepted offer I received a call from the escrow company to let me know that I would be…read morereceiving paperwork in my email that needed to be signed. I was very clear that I wanted to take possession of the property a certain way, and the lady said she was taking notes so there would be no problem. When I received the papers, the information was not correct, so I called our rep at the office. Wow! Not only was she abrupt and rude in letting me know that I needed to just fill out the paperwork and return it, but let me know it didn't matter that I told the first person about my expectations. I was informed by the mortgage company that the fees were very high that they were charging, so I decided to call and ask about them. Our representative rudely let me know that their fees are" not high", and she said she would send me a breakdown, which she never did. That same week paperwork arrived at my work regarding my HOA, so I called the office to let them know that I didn't want anything coming to my work. Again, the rep was very rude and told me " You must have asked us to do that". She said she would check with the other lady in the office and get back with me, but never did! I feel this company is very unfriendly and does NOT know how to treat customers. Their lack of professionalism ruined the first time experience of owning the American Dream! Shame on them!!!

We had heard from different people pretty stressful thing about the whole buying a house process…read morebut never imagined the escrow company being the biggest stress of all. Every time I have emailed them a question, I have had to ask my realtor or the loan officer to follow up with them since they were unresponsive to me. Their notary that works for them also stressed us out by saying the loan officer had done our loan incorrectly. Since I had my loan officer on speed dial I called him directly and he was able to clarify that the notary was somehow assuming our tax rate was much higher when the standard was 1.25 BUT because of our location our was 1.19. Then I called them to ask about the notary to which then Jen/Rebecca just say, "I don't have any answers for you." What kind of response is that? - when the notary was being chosen by them, and my questions were about who would pay the notary. Wish I had known that I can ask my realtor to pick a different escrow company since this left a really sour taste in my mouth.

We had a good experience using Kate as our agent. After speaking with several agents, we felt Kate…read morewas the right choice. She's extremely competent and responds quickly. We were interested in a property that had a water well and septic tank. We wouldn't have known to get a well report or ask to have the septic inspected. Luckily Kate knew what to look out for and what to do and guided us through our first home buying process. We successfully got the first house we put an offer on! We are happy we used the Kate Christiansen Group to buy our house.

I had some steep requirements: Sell my home quickly and purchase a new home within the next month…read moredue to personal circumstances. Well, Kate delivered in spades... Sold my home for WELL over asking price, and found the PERFECT home within one week (ONE WEEK!!!) of the sale of our old place... I'm pretty particular and had very specific needs, but Kate understood and found many properties that fit the bill... She is CLEARLY experienced in what she is doing... You can trust all the 5-star reviews. They are valid as far as my experience goes. Thanks Kate!

I want to put a great review in for Amy Thompson who helps manage the four seasons at Bakersfield…read morefor PMP Management. She is always friendly and welcoming and does a great job in helping us to fulfill any need that we have. She goes out of her way to give excellent service and I'm glad that she is here with us!

Hello, I have been working with agent name Joan Moscosa and have been very happy with her…read moreassistance and professionalism . Thank You

I honestly never thought I would be writing a review for another Realtor but you have to give…read morecredit where credit is due. I am writing this in the middle of the COVID-19 Pandemic. Things are very bad at the moment and there is so much uncertainty everywhere you look. I was representing the seller of a home and when we put the listing live we had several offers all in the same range. After looking through them with the sellers and considering options we decided to only respond to one of them. If I have ever made a correct judgment in 30 years this would be the one. Because of the worldwide pandemic, things are very unpredictable. Loans are not getting to the finish line and people are very nervous about being able to complete an escrow. In a typical Real-Estate Transaction, there are several milestones that you work towards to complete things in a timely manner and get to the "Finish Line". Because of all of the uncertainty, people on all ends of transactions are very worried about removing contingencies and moving past these milestones without protections. When you are faced with this that is when you really appreciate the experience of a great Real-Estate Agent and that is what Mayra Santana is completely wonderful! My sellers had a purchase on the other side of this transaction that we work also working on which made things even more complicated but the entire time while doing an amazing job to keep her client's interest first and protected she worked closely with me making sure we had what we needed to not only complete this sale but the purchase on the other side of this sale. My wife and I (We work together as an agent team) had some moments of concern but Mayra always was there to help and work with us to get everything done. In 30 years I have never written a review for another agent but this was just one of those times that I feel people need to know what Mayra is all about, Complete Professionalism at all times!!! I told her a few days back and I meant it, I wish every transaction I had going forward was with her it was a pleasure working with her. We are set to close tomorrow one day ahead of schedule during a time where a worldwide pandemic has the entire world on lockdown. This is an example of when having an experienced agent on both sides matters most!

There are truly no words to describe how thankful my partner and I are to have crossed paths with…read moreMayra. She helped us buy our 1st home, in a pandemic and within the span of TWO MONTHS! This is an incredible timeline given how the market is and has been for the last several months. There is no doubt that she is now our realtor for life. She is professional, responsive, incredibly kind and so full of knowledge! She has guided us through every step of home buying buying while also demystifying and clarifying any part of the process we did not understand. She had our best interest in mind every step of the way and that made it so easy to fully trust her at all times. We honestly can not wait to work with her again in the future! Do not second guess any opportunity to have Mayra on your team. She is a blessing to real estate! Thank you Mayra for making all of our dreams a reality and advocating for us at every possible time. - Claudia and Demetrio

I've met a lot of people in real estate over the years, and Chelsea stands out for all the right…read morereasons. She's genuine, incredibly driven, and always willing to go the extra mile for the people she serves. Her communication is excellent, she has a wealth of knowledge, and you can tell she truly loves helping others. Anyone looking to buy or sell a home would be lucky to have her in their corner.

I have worked to get several of Chelsea's homes she's listed "show ready". She is very professional…read moreyet fun and especially hard working! She will go above and beyond for her clients. I have seen it all first hand. Highly recommend!