I was recommended here by two different people who say they are the best in the country. One of…read morewhich has a wonderful success story of her own. My fiance had childhood trauma that had him hospitalized and this was the only way to help him/us to have a kid. I had saved up for copay as they said insurance didn't cover it so I could pay out of pocket. Had an appointment set up for about a week in advance. I even received a coupon in my email that an employee said could be applied and that they would assist me with that. The day before, I get a message saying that MY appointment that was scheduled plenty ahead of time was already somehow taken (even though it was booked with ME)and that they can't help me and changed their policies. This sounds so sketchy and devastated me and my fiance after years of jumping through constant hoops. This is a horrible way to display your business and to lead someone to think you could help them. Guarantee service,then change your mind? I'm going to the BBB

My wife and I went to Kindbody, which was VIOS when we started service. Throughout the process,…read morethey were difficult to work with and challenging to understand regarding process timing and costs. During our experience with Kindbody, we found out that many of the coordinators and nursing staff had left for other places, making it difficult to maintain consistency within the practice. Since completing services with Kindbody, we have been working to secure a refund for services not rendered. After numerous attempts to obtain information, we were told that it was always someone else's job and that they would get back to us. However, each time, there was never anyone who reached back out. We have been struggling to get a refund that exceeds $12,000 for over 5 months. It was already a nervous and stressful time for my wife and I. There are choices that can be made for fertility clinics, and I would caution anyone from working with Kindbody Milwaukee. This is truly a poorly managed operation, and we often found them to be short and rude. PLEASE, PLEASE, PLEASE, if you have options, DO NOT choose Kindbody during this stressful, yet hopeful journey.

Where do I even start? This is going to be long, but the IVF process is difficult, and the decision…read moreas to which clinic to go to is important, so, take your time to read it and don't make the same mistake we did. A little background. Me and my wife do not have fertility issues, we discovered we are both carriers for an extremely rare genetic disease, so that's why we are doing IVF, to not pass it on. Let's start from the beginning. 1. The initial meetings with Dr. Schell should've let us everything we needed to know. She was late for our first few meetings. Not 2 minutes late, like 20+ minutes late. This was after we sat in the waiting room for 30 minutes because no one was working the desk. Why wasn't anyone working the desk? Because the receptionist is not only the receptionist, she's was also the phlebotomist, and ultrasound tech. She did everything. 2. Communication is non existent. As we are going through the process, we are told nothing, we call, we message, time and time again, we can't get a call back, can't get ahold of anyone. It takes weeks (not exaggerating) to get a call from them to answer questions. We are told nothing except "we'll send a message to Dr. Schells team" and we hear nothing for weeks. In spite of the disgusting and shocking lack of communication, we somehow make it to egg retrieval. We have a great success of 27 eggs retrieved. We were so excited! Communication was a little better for a short time, then, it stopped again. We hear nothing, can't get ahold of anyone. Then on November 4th we get a call from Dr. Schell. She calls us to tell us none, zero, as in 0, of our eggs made it to blastocyst. Let me remind you, again, they tested us, and we do not have fertility issues. Heartbroken. Here's where we really get pissed off, Dr. Schell calls us, and doesn't know who we are. She thinks my wife is 26 (she's 33). Then shes talking about a fresh transfer, which we cannot do because the reason we are doing IVF (both carriers for generic disease). So we have to explain to Schell why we can't do that. Unacceptable insanity to call patients and know nothing about them. It's like they don't keep files on their patients. When she made those 2 unacceptable mistakes, I wanted to blow my top on the phone, but that wasn't going to help and it wouldn't them any less incompetent. So, I bit my tongue. 3. Fast forward to November 23rd. After 19 days of trying to contact them and being ignored, we finally hear back. The bad news? Once again they have no clue what's going on. The nurse who calls us has no idea we have already been through a cycle and are currently patients of theirs, no idea we've been trying to go through a 2nd cycle. She's clueless, utterly and completely lost. So this is the 2nd time we've been called and they knew nothing about us. We had to set up a "consultation" with Dr. Schell a week and a half out just to be able to have a conversation with our doctor, or anyone from her team that can answer a single questions for us. Yup, that's correct, we had to set up a consultation thats used for new/prospective patients just to be able to talk try and get questions answered. 4. So, 19 days after we got the bad news none of our embryos made it to blastocyst, they have not even started the process to get us set up for our 2nd cycle. They've sat on their hands and had done absolutely nothing for almost 3 weeks. It was at this point, we decided not to waste anymore time or energy on these idiots. As we are speaking with other clinics, a miracle happens, they CALLED US! They called to tell my wife to get back on birth control, we told them "okay, you got it", and went about our search for a new clinic. The hilarious part is, we never heard from them. As far as they were concerned, we were still going through a 2nd cycle with them. They didn't know we had decided to go to a different clinic. And we never heard from them again! So, if you go here, you will need to harass them non stop or they will literally forget you're there and you won't make it through the process. In conclusion: The IVF process is hard, it's emotional, it's draining. Me and my wife want so bad to just have a healthy child together, and this place is disgustingly incompetent. I can't believe they have a license to practice. As a husband who has had to see his wife go through non stop frustration and pain only to be made worse by the incompetency of this place, STAY AWAY from advanced fertility. This place is a dumpster fire, truly an unmitigated trainwreck. The lack of communication, and competency, it's truly shocking. I can't say enough bad things about them. I could go on for another 500 words about how awful they are. STAY AWAY! DO NOT GO HERE!

I wanted information on potentially transferring my embryos. My embryos were not allowed to be…read moretransferred per their guidelines (unknown to me) but they set me up as a new patient and charged me $250 to be told by a doctor they were not allowed accept me as a patient. It was a 2 minute call that cost $250. I do not recommend working with them.

My husband and I are are ever so grateful to have found Dr. Irani and his team (at the Crystal Lake…read morelocation) for our IUI process. Having had a good experience previously with FCI (specifically Oakbrook Terrace, now Hinsdale), we decided to work with FCI Glenview due to being close to my work. Let's just say we were glad we made the switch and to one very close to home! From day one, working with AFCC was smooth and comforting. Insurance costs were discussed up-front, so we knew what was our responsibility. Each appointment was welcoming and generally convenient. On a side note, when I was at FCI, they opened their doors at 6:30 am for blood work and ultrasounds. The Crystal Lake location is open at 7:30 am...a little less convenient for those who need to go to work early but not a deal breaker. However, I only saw Dr. Irani during the initial appointment and worked mostly with his nurse, Ashley, for every blood draw and ultrasound. It looks like communication though with Dr. Irani and Ashley was solid because I can proudly say that I am 2 weeks pregnant from a successful IUI procedure (and after the 1st try!!). They know what they are doing! I will be seeing Dr. Irani for my last appointment, which will be for an ultrasound and I believe, final consultation. Thanks again, Dr. Irani, Ashley, and the rest of the AFCC team! We highly recommend this place to those living in this area!

I do not have enough good things to say about AFCC and the staff that I have worked with…read more Infertility is not an easy journey and the staff was always compassionate and honest with me throughout my journey. I never once had a misstep in appointments, phone calls, medication etc. I was actually surprised at how quick the staff is to answer questions and set up appointments as I am sure I am not the only patient! While I hope I never have to recommend anyone close to me to a fertility clinic, if I do, I will recommend AFCC. Thank you to Dr. C, nurses Ashley, Aminty, Cathy and our embryologist (sorry- no name!) for making this journey a little easier.

You will not find a better OB-GYN team in Wisconsin. I have been a patient for 20 years and the…read moreconsistent quality from scheduling to physician care is outstanding. We can start with a real person picks up the phone and assists you which is so welcome these days. My company recently changed health plans from UHC to Anthem and the cost of my prescription went from $125 / quarter to $666 / quarter due it being "non-formulary" on the new plan. Moreland OB-GYN is filing an appeal on my behalf to get it approved. They called me back within the day to get specifics. This is one of those uncompensated services Moreland OB-GYN provides when patients need to "appeal / fight" to get coverage from insurance.

DO NOT BOTHERING GOING EARLY!! worst operational efficiency. I went 15 min early for my…read moreappointment ... only to see 6 people, (yes 6!) called ahead of me! they didn't even call me until over 10 minutes after my appt start time!! I'm editing my original post. In All fairness I should consider the clinical care which issecond to none. Dr Stein & Megan RN are so efficient, caring & informative.

Dr. Wood Molo is amazing. Thoughtful, listens, willing to…read morethink outside the box. (No pun intended?) Emma, Lauren, and Stephanie are fantastic ultrasound stars, and the phlebotomy folks are great--I've never have so much fun getting blood drawn. :p

If I could give Pinnacle 10 stars, I would. From Dr. Tur-Kaspa to Dr. Wood Molo, to everyone in…read morebetween from the front desk to the ultrasound tech to the nurse navigators--everyone is so supportive and accessible, greeting you with a smile and always going above and beyond. I have been to several clinics in the area and have felt like a cog in a machine. Not at Pinnacle. They see you as a human being first and patient second. It makes all the difference in the world. Being older and with few eggs, I was not made to feel less than. On the contrary, I felt like the team was really in my corner and rooting me on. Kudos to the culture at this office!! Thank you!!

I don't really ever review anything but I feel that woman and men should be warned what an awful…read moremoney making machine this place is. My review is a tad long but worth the read if you're considering kind body. I came to kind body after 2 years of trying to get pregnant. There was a lot about it that rubbed me the wrong way but I couldn't put my finger on it until I moved to New York and I am now being seen by a Cornell doctor who is AMAZING and I get exceptionally great carel! Here are the top complaints about kind body after realizing what fertility medicine SHOULD be like! -I felt like I was on a fertility conveyor belt, there is no interest in figuring out what is specifically wrong with the individual just a bunch of check lists they need to check off so they get paid. The staff does not care about you as a patient just about their check at the end of the day. The doctor especially doesn't care. I never actually saw her in person. More on that below. -you NEVER actually get to see the doctor in person. You have a Skype meeting with her initially and then each appointment you only see the ultrasound technician and the nurse. Even when I received my IUI it was not done by a doctor. She never called to check up with me, see how I was doing absolutely NOTHING. I didn't think much of it back then but now I go to a doctor here in New York City who I see for every single appointment. He does all of my ultrasounds and any procedure I might have. He checks in constantly with me and always asks if i have any questions. This is the care you need to look for. Kind body does not offer this kind of exceptional care. -I got diagnosed with PCOS while at Kind body and they had no interest in healing my PCOS before jumping into Fertility procedures. All they cared about was jumping straight and lUl's and IVF and not caring about healing my body first and getting my body to a place where it is ready to conceive. So it's no surprise I did not conceive while at kind body. -the nurse Emily is awful!!!! Whenever I would call she would act annoyed with my questions. After telling me was not pregnant after an lui I cried with disappointment and she looked at me like I was crazy and tried to hurry everything along so she could leave the room. You could just tell how annoyed she was. Soooo unprofessional. I highly recommend you look else where than this money making machine for your fertility needs.

From the owner: Dr. Ellen Hayes is devoted to assisting patients facing fertility challenges and has helped…read moreindividuals and couples in Wisconsin build their families for over 15 years. Board-certified in both Reproductive Endocrinology and Infertility and OBGYN, Dr. Hayes graduated from Loyola University Chicago - Stritch School of Medicine with honors. She completed her residency in OBGYN at the Medical College of Wisconsin, where she was recognized by her department for her outstanding surgical skills. She then completed fellowship training at Emory University, where her thesis project received the prestigious John D. Thompson research award. A member of the American Society for Reproductive Medicine, and a fellow of the American College of OBGYN, she has authored numerous articles in scientific journals and has participated in research studies in her field which have been presented nationally. Dr. Hayes believes in providing honest and accurate information, incorporating healthy lifestyle recommendations, and taking a collaborative approach to care with each patient. She loves finding answers for her patients as well as providing the best possible experience for patients during the treatment process.

I truly don't have enough words to express my gratitude for Dr. Shashoua. He literally saved my…read morelife and has continued to go above and beyond for what has been a very complicated and emotional journey with stage 4 endometriosis and infertility. I first met Dr. Shashoua after a failed embryo transfer that left me septic, internally bleeding, and in critical condition. I was so sick that I didn't fully understand what was happening -- I was truly dying. Dr. Shashoua stepped in with the urgency, skill, and calm confidence that only an exceptional surgeon can bring. He performed the emergency operation that saved my life, and I will forever be grateful. After stabilizing me, he did something that shows how deeply he cares about his patients: he referred me to a far better fertility doctor because he knew I needed more specialized and attentive care than I had previously received. That referral changed everything for my fertility journey. A few months later, he performed my endometriosis excision surgery and removed my tubes. These were major, life-altering procedures, and he approached every decision with precision, empathy, and extraordinary expertise. I now see him regularly to monitor and manage my endometriosis and infertility, and he continues to provide the highest level of care. What sets him apart is how closely he works hand-in-hand with my fertility doctor, ensuring that every aspect of my treatment is coordinated. My case is extremely complex and often overwhelming, but he has never once made me feel like a burden. He treats me with compassion, respect, and true dedication. If you have endometriosis, fertility challenges, pelvic pain, or any complicated gynecologic or urologic condition, Dr. Shashoua is the doctor you want in your corner. He is an extraordinary surgeon, an exceptional physician, and someone who genuinely cares about his patients' lives and futures. I owe him mine.

Dr Shashoua is an ANGEL! I agree with the effusive comments of other, grateful patients of his: He…read moreis FABULOUS: Kind, brilliant, and an all-round terrific doctor! He helped me when I really needed expert help.

I would give them 5 stars for drs. 4 stars for nurses. No stars for the front desk. These girls are…read morecold and rude. Especially Nora. I constantly feel like I'm bothering her. She won't even listen through a question. IF she is being over worked hire someone else but also she needs major people skills training. For anyone coming here it's a hard enough task to have such a cold person up front. She isn't the only one. Over the last few years nothing but cold, unfriendly and annoyed girls up front.

Front desk is very disorganized! Expect to wait an hour after your schedule appointment.read more

Appointments tend to run behind schedule, but the staff is great! Dr. Borkowski has great bedside…read moremanner.

Thank you for Dr. Anne, Jenny, and all of the North Shore Fertility Team…read more North Shore Fertility made our perfect baby possible. Our baby is happy and healthy. At the time of our baby's birth I (mom) was 41 years of age and the dad's sperm was 39 years old. North Shore Fertility's office staff are just as kind, dependable, and understanding too. When we went to North Shore Fertility we had already been to other fertility practices without success. They made our baby dreams possible. Thank you North Shore Fertility!

And here's an update to my original review nearly three years ago to the date. Thanks to Dr…read more Feinberg, we're expecting our second son. We trusted her enough with our care to fly halfway across the country back to Chicago to have her treat us, despite having moved to California and knowing that there are plenty of fertility doctors out here just as reputable. She truly is one-of-a-kind amazing. Our experience while living over 2,000 miles away from the FCI offices in Highland Park were nothing short of wonderful. Dr. Feinberg and her staff made sure that they went out of their way to treat us as if we were living next door. We received phone calls after hours because of the time change and Dr. Feinberg never hesitated to answer any question that we had, regardless of the time of day that we asked it. Our care was coordinated brilliantly, our concerns were handled brilliantly...it was all just great. I truly can't say enough about Dr. Feinberg which is why I came back to Yelp to update the review. If we hadn't already decided that we were going to stop growing our family at two children, I'd consider going back for a third just to be treated with the care and respect of Dr. Feinberg and her staff. She is in a league of her own.

Terrible! Read the other listing under FCI and get a real picture. This is assembly-line,…read moreimpersonal, unprofessional, unorganized group that is getting rich off of desperate people. It is reprehensible. Many years of rude, incompetent nurses. Whatever kind of day they may be having, doesn't compare to the year that their patience are having. AND they aren't even good at what they do. They don't know their patients. I had to constantly remind them of my issues and of course they get annoyed that I do. There is absolutely nothing good to say about these people, except that their receptionists in Highland Park are darling. Everyone else, and I've dealt with most of them, should go into a profession where they don't deal with people and their incompetence isn't so risky. Zero communication! Ask questions? You're a trouble maker. Follow-up? You're a trouble maker. Don't follow-up? You're blamed for a problem with your cycle or scheduling or something. Really unbelievable that people put up with this. If you want to waste your money and get mistreated, go to FCI.