I hired Hardwood Floors & More for a flooring project which had a tight deadline. They accommodated…read moremy request and did an excellent job flooring 3 rooms with the exact same flooring than the other rooms of my house. The price was very competitive and the crew completed the project on time and on budget. I also asked a repair for a plank damaged by another contractor. They replaced the plank and the floor looks new again. I had a very pleasant experience with Will and his crew. I definitely recommend Hardwood Floors and More for a great work and a superior customer service. My home looks fabulous now.

Excellent job as always by the Hardwood Floors and more team! The original floors of our 21 year…read moreold house are gleaming like new. Everyone from Teddy, to the crew that did the floors and installed new shoe molding were professional, timely and thorough. They kept us informed through each step and treated our house like it was their own. I will never use another company for flooring, in fact, they are installing new carpet for us as well!

Want to say I had great customer service several times in the last few weeks!!!!! (Started rough…read morewith the first person who helped me don't really remember his name...he was not helpful) But I came back and Justin and Big V answered all my questions and fixed all the problems!!!! So if you go in ask for Justin of Big V! They know there stuff and they are very helpful! I had several trips up to visit them and each time they gave me great customer service, almost sad my flooring job is all done :( Again thank you guys you made buying flooring almost painless I still had to pay for it ha ha ha

I had porcelain tile purchased at and installed by LL Flooring. The tile was for my foyer and…read morekitchen area. I had just had NEW carpet installed the pervious month throu the res of my house. The tile installers cut into my carpet so deep that it could not be attached back to where it belonged. I called LL Flooring regarding this mess and they sent someone by who said he could have his carpet team stretch my NEW carpet and attach to the little metal strips, uggg. Having no choice, I agreed: a date for the following week was set with an arrival time of 12:30 PM. at noon I received a call saying the installers were running late but would be there by 2:30. At 6 PM no one had shown so I called the guy back, told him it was to late to come since I had dinner plans, he said no worry he would let the guys know and would reschedule with me. At 6:45 I got a notification on my phone that someone was ringing the door bell, I check the doorbell camera and saw 2 guys sitting on my front porch apparn waiting for me although I clearly was not home. I texted the "supervisor" to let him know his guys were at my house an no one was there: He called them and they went away. that was almost a year agar and I have yet to hear from LL Flooring or its installers. My new carpet is now just laying on the floor with nothing holding it in place making it difficult to vacuum and clean. WOULD NOT RECOMMEND using their installers and ama extremely upset with LL FLooring for not resolving this issue, not even a courtesy call to follow up!

I sent for a quote and David got back quickly. I agreed to his very fair quote and he was able to…read moreeven get me in in less than an hour. He and his helper did a FANTASTIC job!! He was very thorough, polite, and efficient. My home looks brand new and I will call him again when I need any power washing again, (I doubt I will have any need for a while since he cleaned it so well). Give him a call, you will not regret it. Thanks a bunch David.

From the owner: We are your #1 Concrete Coating and Epoxy Company! We specialize in epoxy, polyaspartic, hydro…read morestains,acid stains and urethane coating. Our #1Goal is to exceed all expectations and create a space you’ll love for years to come! Backed by a 15 year Warranty!

Merit Carpet One has an amazing selection of carpet. I was able to find exactly what I wanted and…read moreto top if off the installation was amazing and professional. John and Nick, a father and son, did a beautiful job. They were careful and did a beautiful job of installing my carpet. I left our great room to get something, and when I came back, the carpet was seamed. I could not find the seam. They are wonderful! Thank you!

Poor customer service. Carpet remnant left when new home was finished DOES NOT match my master…read morebedroom carpet, but does match the 2 guest bedrooms. I needed to make a repair at the doorway that was widened to accommodate wheelchair access from the master bedroom to the master bath. Merit's representative, Isaiah Parham and I agreed to repair carpet taking swatch from my master bedroom closet that would match existing carpet. In addition I had 1 piece of laminate flooring that bubbled on the surface needing replacement. I had extra laminate for that repair. I subsequently was quoted $800 to make the repairs. This, in my personal opinion, is a very outrageous price given it should only take 1 hour max to make both repairs. Due the lack of good faith in providing reasonable pricing for this repair, I would never ever recommend Merit Carpet due to their lack of basic customer service.

We had such a great experience with Fogel's Fine Floors! Anne Helms was great to work with and…read moreprovided us expert advice from start to finish. Our floors look awesome and we couldn't be happier!! During demolition of our floors, the installer discovered shoddy workmanship of our concrete slab and advised us he would not be able to install the floors we chose. Anne came out to my house within the hour and I was able to get the exact same pattern in a different kind of flooring. The install began on a Thursday and due to our schedule, HAD to be completed by that Sunday. Since we had to get a new floor delivered to our house (which was at a warehouse in Northern Georgia) the clock was ticking. Anne had the suppliers overnight the floors which would be available for pickup on Friday morning. Tina at Fogel's Fine Floors even contacted the supplier until 10 p.m. to ensure the flooring would be available to be picked up Friday morning. The flooring did not arrive in Augusta that Friday morning and through numerous phone calls, the installer discerned the flooring was just Northeast of Atlanta. He immediately drove up to pick up the flooring as he knew if they waited, it would not be delivered until that Monday. As I mentioned, it was simply NOT an option to have the flooring installed after the weekend. The installer going to pickup the flooring was way above and beyond what was required; Anne even allowed us a little extra time to pay the difference between the floorings. This was the epitome of the fantastic service we received at Fogel's Fine Floors. I would definitely recommend using Fogel's Fine Floors for your flooring needs.

I worked with Amber from Fogel's back in December to carpet the entirety of our new house. I then…read morereached out to her again for another space when we knocked out a wall and built a small closet. They are a fantastic company. They have a massive selection of items, and their prices are very competitive. The professionalism they showed and the dedication to providing excellent service was very prevalent, and I can't speak highly enough of Amber's responsiveness in scheduling the installers, ensuring we're aware of the inventory, and timeliness in communicating with us. The carpeting looks fantastic, and I will absolutely go with Fogel's Fine Floors for our future needs. Thanks for a great experience!

I've called and been the store. Can't seem to get a response regarding issues I'm having with my…read moreflooring.

Best service I've had since moving to the CSRA. From getting a quote and the walk through to…read morescheduling a day, they were great from start to finish. I had gotten three different estimates from three companies, and honestly their knowledge, friendliness and price won me over. The installers, Lee and Keith came on time, worked steadily, were mindful to shut the door and wipe their feet when coming in and out, and were very respectful. They cleaned up everything after they were done, had me do a walk through to make sure I was satisfied and put the furniture back that they moved. Nothing was damaged or broken, and the dust I was expecting to be bad, wasn't at all. From start to finish it only took 2 1/2 hours for a master bedroom and walk in closet, and guest bedroom and closet. The price was incredible and it was definitely worth paying to have the furniture moved as part of the package. I will be absolutely be looking to them when I change out the flooring-if they are even half as good with it as they were with the carpet, I know I'll be taken care of.

I have been dealing with this company Roberts flooring and more, for 10 months now. The finish on…read morethe shower floor is peeling up, so I called Cedric Roberts to let him know. He came out and sanded the floor and said he would be back Tuesday to finish. That was two weeks ago. Pretty much have gone through the whole summer without being able to use the shower in the master bedroom. I've tried to call him to ask when he's coming back to finish, and now it seems he's disappeared off the face of the earth. I had two phone numbers one of which I've left messages on and texts, and the other someone answers and tells me I have the wrong number. What am I supposed to think? You have been warned! Plus when I was trying to locate him I found the following link. Hopefully the authorities will help me in finding him so I can take him to court. https://augustacrime.com/cedric-roberts/

JUST SAY NO!!! SCAM ALERT and he will bring his sweet daughter to soften the approach. Real low…read morelife scammer that will ask more than half for the project. Took my credit card and charged it without my consent for a project. Did not get a permit to do work and then went ghost (MISSING IN ACTION). He has potential to be a good citizen but when you recognize a person has a scratchy past best NOT to hire a professional. DO NOT TRUST OR HIRE THIS CROOK!!! YOU WILL NOT BE HAPPY...as the other review mentioned he will not follow through... get your money and run. BEWARE you have been warned. Wish I would have seen this prior review before. Shame on you Cedric Roberts serving the Augusta area he is located in Waynesboro, GA.

New 0/10 We had…read morewater damage from our A/C that ruined our carpet. The HVAC company covered the initial repair, and we decided to add two additional rooms at our own expense, paying over $1,000. When the crew arrived, they took unauthorized photos of our home and bedroom and shared them with their team -- a complete invasion of privacy. They then wasted 20 minutes outside, came back, and said the job would take more than one day before leaving without completing anything. When I called for a refund for the additional rooms, I was met with rudeness and unprofessionalism. Becky (Operations Manager) and Amanda (Manager) were some of the nastiest and most unhelpful people I've ever dealt with in customer service. Not only did they refuse to issue my refund, but they also refused to complete the service I had already paid for. This company is untrustworthy, unprofessional, and has no respect for their customers. Save yourself the stress and go elsewhere.

I was referred to A&D Carpets & Hardwoods by several people, but what really pushed me to finally…read moremove forward was seeing a close friend's floors after she had hers done. I had just been at her house, saw them in person, and absolutely loved them. I'll admit, I had been putting it off for a while -- my floors had definitely run their course -- but seeing hers reignited both my desire and my need to replace mine. I did have a few concerns going into it. First was the cost, especially right after Christmas. I was planning to wait until tax time, but my friend told me about the no interest and no payments until 2027 financing she had received (based on credit approval). She was surprised she even qualified after a recent divorce and credit challenges, so hearing that made me feel much more confident. Once I realized how affordable it could be, I decided to go ahead rather than wait. Another big concern for me was that I live alone, and I'm very careful about who I allow into my home. One of the main reasons I ultimately chose A&D was because they do not subcontract their installers. Everything is handled by one in-house team from start to finish, and knowing this family-owned business has been around for many years and uses only their own employees gave me complete peace of mind. I knew exactly who would be coming into my home, and that mattered a lot to me. The free in-home consultation made the process so easy. They guided me through every step, helped me choose a floor I absolutely love, and walked me through pricing and financing. I was a little nervous about approval, but I was approved, and my floors were just completed -- and I could not be happier. The installers were wonderful. They were professional, clean, respectful, and truly felt like people I had known for years. They took care of removing and resetting furniture, didn't smoke, and treated my home with care. I also appreciated knowing that if any fine-tuning is needed as the floors acclimate, I know exactly who to call and that they will stand behind their work. I'm beyond happy with my new floors -- and honestly, I think I might like mine even better than my friend's! I would highly recommend A&D Carpets & Hardwoods to anyone considering new flooring.