New managament is great! Miss Sharlie and her husband go…read moreabove and beyond for parents and the children. Teachers are great, my 3 year old loves going to daycare everyday.

So I started working for creekwood school. I have a 3 year old son who does have some behavioral…read moreproblems that are being worked with by a doctor. The first day he was there they sent him home for not sleeping at 12, and then the next day they sent him home 30 minutes after we arrived because he wouldnt sit for circle time. That goes against everything I read about in the handbook. When i spoke to the director i told her she didnt even give him a chance. She said i know. I asked what happened her words were I dont know. I would never recommend this school to anyone. Oh and the 2s and mobile infants have to sit in the theatre room and watch tv for an hour and a half. They are forced to just sit there and watch it. When the schedule says they should be going outside. I never saw any classes going outside. In the 2 days I was there.

One word describes this Children's Courtyard location, "inclusion". For the 1st year my son was…read morebabysat by his grandmother in Chicago prior to our family's big move to the Fort Worth area. So needless to say, we were very concerned for his safety and well being when we decided to send him to daycare at 13 months. Immediately with us being overprotective we had a few concerns, which were instantly addressed by Ms. Melissa the director of this location. She even mentioned to one teacher, "Sebastian May be ok, but you have to make sure that mom is ok as well". This has been the constant support and response to every concern, which has been addressed with genuine and immediate resolution. Because of how my son has been thought of and taken care or we feel comfortable leaving him there extended hours during, Parents Night Out". He even participates in the extracurricular activities that the center offers for a fee and at age 2, he loves soccer! Academia is the final pillar of success that this location has delivered on. My son knows how to count to 20 (and has been able to since he was 23 months)! They've assisted in potty training him- he's nearly 100% independent! And his word usage has been recognized by family & friends as one of the strongest they've seen at his age. We thought about taking him out to a more economical school, but when we measured the return on value with the cameras, diversity, advanced learning, and low turn over of his classmates whom he loves, it's just unparalleled! Sebastian has been included and loved and for that we would like to not only thank you, but recommend your location to others who may be struggling with the same issues as we previously faced. The Harden Family

Unfortunately, my experience with The Children's Courtyard on East Harmon has been very…read moredisappointing, particularly when it comes to communication with the Director of Admissions. From the moment you walk into the school, the environment does not feel particularly warm or welcoming. My biggest concern, however, has been the way my questions and concerns regarding the Odyssey program (TEFA funding) have been handled. I have been actively communicating with Odyssey regarding the funding process and was informed that the school could take up to 30 days to receive the funds. Odyssey also provided me with information that I was instructed to give to the school. I have been doing my best to act as the middle person between Odyssey and the school to make sure everyone has the information needed and that the funding process moves forward. Unfortunately, when I have tried to communicate with the Director of Admissions about the situation or asked if she could reach out to Odyssey directly regarding questions or clarification, I have not felt supported. Instead, I have been left feeling as though the responsibility of figuring everything out has been placed entirely on me. What has been most disappointing is the tone and manner in which I have been treated when trying to address these concerns. I understand that funding processes can be complicated and that the school may have its own policies and procedures, but I don't think that excuses being rude, dismissive, or unkind toward a parent who is genuinely trying to make sure everything is handled correctly. I would hope that a school serving children and families would prioritize patience, understanding, professionalism, and clear communication, especially when parents are making an effort to navigate a complicated funding process. I am not upset that there is a process to follow--I am highly disappointed in how I have been treated while trying to follow that process. I hope the school takes this feedback seriously and works toward creating a more welcoming and respectful experience for families.

I have no words to truly explain what a terrible experience we had from January 2024 through when…read morewe pulled them August. My son got bitten 13 times by the same child and nothing was done, my daughter was punched in the nose nothing was done. My son had to go to the ER for his head being split open. All the kids are in one room with no structure. The education is nonexistent. I had to tell them to let my daughter write her own name daily. I asked for daily reports, communication, news letter anything and was always given an excuse. The safety is a massive issue and they have now removed my reviews on FB more than once and blocked me.

It was impossible to get a tour scheduled here, and they canceled on us last minute when we finally…read moredid manage to schedule one. It was later suggested to us that we pick up an enrollment packet to enroll our toddler WITHOUT touring or even meeting the teachers. I'm sure most parents would agree that it's unreasonable to expect someone to enroll and drop off their young child like that. If you don't have time to show the facility for weeks, I'm not sure what kind of time management is happening for the littles and families that do attend. They seem extremely short-staffed. It felt sketchy. We won't be enrolling here.

This is my son's favorite childcare option. They're located inside Strikz, so the kids get to enjoy…read moresome of the amenities offered while there. Lunch and snacks are always provided. Maze Kids also operates on days that Frisco ISD is closed for staff development and school holidays. This is perfect for teachers with younger children who need childcare. The owner seems to have a real passion for what she does and is very professional.

Dirty facility and roaches everywhere. Outdated and broken toys for the kids, used food containers…read moreas play food. Teachers look unhappy, exhausted and overworked. There are way more sanitary and better places to send your children.

It saddens me to say this, after many years of taking my children to Early Care and Education, I am…read moreno longer comfortable leaving my children in the care of the current director. The teachers have always been amazing, my current decisions come from the over all unprofessionalism coming from the schools director. Since she has taken the Position of director, I have seen employees who had worked there for many years leave, parents who had been enrolled since their child was 12weeks old pull their children after years, and the culture of the environment has drastically declined. The schools director is very rude, unprofessional in how she speaks and treats parents and teachers. Its gotten to the point where I have seen her bully children of parents and employees she doesn't like. where I have seen both teachers and parents leave the center because of her actions toward their children. Again this post saddens me to write. I loved this center, i love the owners, and I will miss all of the amazing teachers who raised my children. If the director ever changes or leaves, I would gladly return but until that time I have to seek child care else where.

A bunch of grown high schoolers work here and are all pretty fake to you in person. If you like to…read morebe lied to then this is the place for you and your child. They stole from me then lied about why, smh.

Hang with me through this review, as it is very detailed and worth a read before applying to work…read morehere or enrolling your child. Please understand that this is an extremely honest review and not being posted out of anger or pettiness towards the Daycare. At the end, I will post a photo of my Notice of Resignation as insight into my employment. The Directors name is Tina Norfleet, the Assistant Directors name is Aida, the Curriculum coordinator is Maureen, and the front desk assistant is Christina. My employment time- During my time of employment, roughly 6/7 months, I dealt with much more drama than I experienced in high school. I have heard the front office staff speaking badly about teachers and even parents in the office. I have had to work many days extremely sick and was not able to go home and rest, causing multiple children in my class to become ill. On the days I was allowed to leave, I had to wait until my shift was already almost over, or I was told to go home for two or so hours, then come back and finish the day. They often take their anger from being understaffed out on the teachers, which is extremely unfair. I gave my 100 percent and even more to this Daycare, for them to not appreciate an ounce of it. Why take out your anger on the teachers that do come to work? You should be thanking us. If you are looking for a job that makes you feel appreciated, this is not it. There are much better options for employment. I expressed my concerns multiple times to Tina and Aida, and every time it was tossed to the side and I was told, "If you can't handle this position, maybe this is not the place for you." It is not that I cannot handle this position, as I have been working in Daycares and Preschools for almost four years and I have a behavioral science degree. It is simply the lack of support from the Director and Assistant. When I had brought up my concerns, I was talked to as if I was a 5 year old. Tina is very rude and confrontational. She loves to engage and start drama within the work place, which I simply do not stand for. I have heard previous front office staff, Makenna, say that she "hates" a pregnant employee that had called for a restroom break. This was said in front of Tina, who just laughed at the comment. I have many more unsettling experiences like this. Classrooms- The classrooms have many children with behaviors that need an extra hand. Tina and Aida are not as helpful as they should be with these children. I have been spit on, punched, bit, kicked, slapped, and had chairs thrown at me along with toy blocks and cars to my head. When I call for assistance, I am told to just hold the child's hand or sit them in a chair. This just does not work. Parents are not notified of the behavior and the teacher is told to figure it out. I had a child in my classroom who was biting, hitting, kicking, and throwing chairs and water bottles at other children and myself. The child was suspended MULTIPLE times but was allowed to come back each time. The child was finally dis enrolled when I was punched in the face after trying to redirect them after they had thrown three chairs, hit multiple kids in the head with a metal water bottle, and punched other children unprovoked. I understand this school is very diverse and does not discriminate, but if you plan to run a school like this then you should also be equipped for children who struggle with behaviors. There are also 20+ kids crammed into a small classroom. They had planned to put 30 children in my classroom. After I brought to their attention that this was just not possible, they settled with 26 children. Teachers- Room 4 teacher is Nazah. This teacher has walked out on her position multiple times and has even walked out of a room leaving children alone. She screams at the children all day and is just not happy with her job it seems. She was recently moved to room 4 and awarded teacher of the month for April. Room 5 cannot keep a teacher. I have seen at least 5 teachers in my time of employment go in and out of that classroom. One which left a child outside twice. She was still employed after leaving the child outside and only left the center because she had quit. As far as I know, the parents were not notified. The menu- The menu at Childrens Lighthouse of Allen is bland in my opinion. There is no diversity in food and children are served the same food weekly, sometimes the same meal twice a week. Their menu consists of baked chicken nuggets, grilled cheese, fish sticks, cold turkey and cheese croissants, cheese and spinach quesadillas, Mac and cheese, and spaghetti. The sides consist of carrots, broccoli, watermelon, corn and peas, and banana or oranges. Overall, this Daycare is not a 5 star center, maybe a 3 at most. I feel like there are much better places to enroll your children that will be safer, cleaner, and happier.

I recommend Kaela's Kid Academy 10/10. Ms. Kaela is a loving, caring, and helpful caregiver. She…read moredoes a great job making your child feel safe. Thank you for your service.

If I could give Mama Kaela and her staff more stars I would! They treat my daughter like one of…read moretheir own and that's all I could ever ask for. It is rare when you find a "daycare" that feels more like a family and less like a business. I know when I drop my child off every morning she is going to be well taken care of and they will go above and beyond to care for her. We love Mama Kaela and the rest of her team!!!

I am very concerned about the childcare facility. This daycare's front door isn't secure during…read morethe day anyone can just walk in off the street their keypad dosen't work and when I walked into this daycare to get my child their was nobody at the front desk this is such a bad securty issue , when asked about it they said we're waiting for a part to come in well a lock or something a doorbell should be in place or something . Also, my child is always falling asleep before his regular time, like he never takes a nap or, like, he doesn't sleep very long. I think this some parents should be aware of this problem. These are children we are talking about. To many crazy things are happening in this world, not to take it seriously.

It has taken a few months to write this review but I would be remiss if I didn't warn other…read moreparents. The cost being lower than most other places was certainly a draw for us but as we learned it didn't outweigh the many issues. In the 2s class I overheard a teacher tell my child to "go away I am done with you" when questioned she then told me she didn't speak English. In the 3s I was told that my child accidentally hit another child in the shoulder with a water gun when he was dancing around and then later when discussing it was told he was acting aggressively. When asked for clarification so that I could address this appropriately with my child they said no no it was an accident... there were sooo many miscommunications and we hardly ever got to speak directly with a teacher. He came home one day with a deep 4in scratch on the inside of his arm that we were told was from the teacher Tiffany and it was an accident. She never spoke with us directly but instead found it to be acceptable to write his name in hearts in pen in his arm as an apology. They even said that they thought our 4 year old with hearing loss has ADHD. We took him to his pediatrician and informed her of their claims and she actually laughed out loud and said that it was outrageous that an adult, and someone who works with children would make a claim like that about a child so young. She even went as far to ask the name of the facility as she questioned their practices as she assured us as a physician and a parent of a ADHD child herself that she had no concerns regarding our child. They made us question ourselves and our child because they were so short staffed (lost at least 4 teachers during the time we were there) and under qualified. The facility is grimy and our child's belongings always came home smelling strongly of bleach. We also witnessed children being allowed to use a hall bathroom unattended with the door open on multiple occasions (which they have actually been reported for before). I am certainly not comfortable with my child being undressed in front of other adults I don't know. If you are considering this facility I urge you to be cautious. Our child has been at a new facility for 4 months now and is absolutely thriving coming home with smiles instead of tears and learning so much. Don't get me wrong, no child is perfect and that is why I waited to see how he was doing at a new facility before reviewing.