1. Kaela's Kids Academy

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Plano, TX

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Kaela's Kids Academy

4.4 (7 reviews)
Closed • 7:00 am - 6:00 pm

Services - Kaela's Kids Academy

Multiple children care

Single child care

Kaela's Kids Academy Photos

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Little Elephant Montessori

Little Elephant Montessori

(5 reviews)

My doughtier had the best experience for her first day of kindergarten, alto she's been shy all the…read moretimes but with the help of highly skilled staff She was able to beginning to build good communication skills with other kids. She has all kind of activities including indoor and outdoor. She is learning fast and enjoying games. Entire billing and class rooms are clean and safe, furnished with brand new furniture and toys. They have high quality security cameras in each room. Exclusive driveway to drop off and pick up kids is a plush for me. They providing health variety of snakes, lunch and dinner.

1 Star -- Parents, Please Be Aware If You Receive Childcare Assistance…read more It's 9 a.m. on a random Wednesday, and I'm being told my daughter is being discharged effective Friday. Two days to find new childcare while I'm working, with little to no consideration for the position that puts a parent in. I even asked for an extension because finding a new daycare in two days is not realistic. But let's rewind and explain how we got here. My daughter receives childcare assistance. After losing my job in June and not returning to work until the first week of October, I had a $0 copay during that period. When I received an itemized statement showing a large amount owed, I did what any responsible parent would do: I politely asked for a breakdown so I could understand the charges and verify what I actually owed. I emailed the director at 8 a.m. When I dropped my daughter off around 8:30-8:45 a.m., the director stopped me outside, in front of my daughter, and told me she didn't want to deal with the back-and-forth and that my daughter would be discharged that Friday because dealing with childcare assistance was too much to handle. I asked her directly, "So you're kicking my daughter out because you don't want to make a simple phone call to verify what my copay was supposed to be?" Her exact answer was YES. Let that sink in. I wasn't refusing to pay a verified balance. I was asking for clarification on a large bill. Instead of working with me to resolve the discrepancy, the decision was made to discharge my child. When childcare assistance contacted the director, I was told that the director claimed I had been hollering at her outside. That is not how I experienced the interaction. We had a disagreement, yes, but I was trying to explain my concerns and felt repeatedly interrupted and disrespected. I was also uncomfortable with the way childcare assistance was discussed during the interaction. My biggest concern is this: If a family receiving childcare assistance can be treated this way over a billing question, what does that mean for other families enrolled here through the same program? Childcare assistance exists to help families access care. Parents should be able to ask questions about their bills without fearing that their children will suddenly lose their childcare. Unfortunately, this is not my first difficult experience with childcare. My son was previously dismissed from another daycare because they said they could not handle his behavior and considered him unsafe, despite my having disclosed his ADHD. That experience taught me something important: I will never insist that someone care for my child if they do not want to. However, parents deserve transparency, professionalism, and respectful communication throughout the process. I understand that daycare providers have policies and can make decisions about enrollment. But how a provider communicates those decisions matters, especially when a child is standing right there listening and a working parent is left scrambling to find alternative care. This is a warning to parents considering this daycare, especially those using childcare assistance: Ask questions about your billing, keep records of your communications, and make sure you understand your rights and responsibilities under your assistance program. Do not be afraid to request clarification when something does not add up. Our children deserve stability, and parents deserve to be treated with respect. I would not recommend a childcare provider where a reasonable billing question can turn into a two-day countdown to losing your child's spot.

Lionheart Children's Academy at Central Church

Lionheart Children's Academy at Central Church

(5 reviews)

We have loved attending Lionheart! My kiddos love going everyday and seeing their friends. They…read morehave developed such sweet friendships and their teachers have been so wonderful! All of those things have been amazing, but the best thing about this location is their incredible leadership staff! From the admin, to the Assistant Academy Director, Academy Ministry Leader, and Academy Director, they are all incredible and care about you and your family! You know without a doubt that you matter to them!

I cannot say enough great things about the Lionheart team at Central Church! My husband and I…read moretoured a few different places before deciding where to enroll our boys. The energy of this Lionheart team was well above anywhere else. But, even beyond the energy they brought to the tour, was the excitement each child had upon seeing different adults that worked within the facility. I LOVED that the children initiated excited hellos with team members that they saw, and that the kids even ran up for (and were given) hugs. That told me they are treated with joy and love even when parents aren't touring. The team made absolute magic happen in getting our boys enrolled quickly. Plus, our kiddos have some unique circumstances, so additional care providers/tutors visit our kids at the facility during the week. Lionheart has been super awesome about facilitating the meetings. The boys are excited to go each day. They are able to learn, get out energy, and grow with a great team. My husband and I love this group!

Kaela's Kids Academy - childcare - Updated October 2026

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