I have left 4 voicemails, sent an email and was on hold for 2.5 hours until they closed, and sent 2…read moreweb inquiries and no one has returned any of my messages, even though their message said they would return my message within 24 hours. They were very communicative when I initially expressed interest in renting a unit but now that I need to cancel, no one is available. The local number for the Georgetown, IN facility is disconnected. I will probably end up getting charged for March even though I've been trying for 2 weeks now to cancel. I will never use this facility again and would warn off anyone else thinking about renting one of their units.

DO NOT RENT from STORE SPACE SELF STORAGE located at, 6250 IN-64, GEORGETOWN, IN 47122…read more Imagine booking an airline flight, weeks in advance, paying extra for a seat with extra legroom, on a flight that you MUST take, in order to attend a very important life event. Then you show up for your flight and the airline says that they had cancelled your reservation, downgraded you to a basic economy seat, with less legroom! Oh, and the airline also says that they are NOT honoring the original quoted price, meaning that if you want to be on the flight, you'll have to pay more. That would be horrible customer service, especially because they are refusing to honor the price quoted on the original reservation. Well, that's exactly what happened at STORE SPACE SELF STORAGE located at, 6250 IN-64, GEORGETOWN, IN 47122. On August 06, 2021, Store Space Self Storage employee Aaron reserved for me, a 10 X 15 storage unit for a quoted price of $67.00 (50% of the monthly price of $134.00, for 3 months). On August 17, 2021, I showed up with a full U-Haul truck, driven from Colorado and Aaron stated that no 10 X 15 units were available and that they could only get me into a smaller, indoor 10 X 10 unit, for MORE money than the originally price quoted for the 10 X 15 unit. The larger units (8 X 20 and 10 X 25 units) were going to be way more money than the original price for the 10 X 15 unit. I was at a complete disbelief and asked Aaron to call his manager, in order to at least get the original price that was quoted for on the now smaller, indoor 10 X 10 unit. Aaron placed a phone call to his manager (female, name unknown) and she flat out refused to honor the price that was reserved on August 06, 2021. I had no choice to accept the higher price for the smaller 10 X 10 unit. While I was offloading the truck, I saw a husband and wife loading a truck and they told me that they were vacating a couple of 10 X 15 units and would be happy to allow me to rent one of them. The wife and I went to the office and Aaron was able to switched me from the 10 X 10, to the 10 X 15 unit. When I asked again about honoring the price I had on the original reservation, they again refused. The final price of the 10 X 15 unit ended up being $105.00 per month, $38.00 per month more than the original quoted price. I've been in the customer industry for 30 years and this is definitely is one of the worst customer experiences I've ever experienced. I've never seen a company not honor a quoted price from a reservation. Why make a reservation at all?! I don't blame Aaron for this, the female manager that refused to honor the original quoted price is the one that needs to be removed from her position. This is "management 101" and one of the number one rules of customer service. There are plenty of other options nearby, with probably better customer service: GEORGETOWN STORAGE, LJ RENTALS SELF STORAGE, STOWAWAY STORAGE, STORAGE EXPRESS and GREENVILLE STORAGE are all within 10 minutes. DO NOT RENT from STORE SPACE SELF STORAGE located at, 6250 IN-64, GEORGETOWN, IN 47122.

Disorganized company with horrendous customer support. Confirmed online and by phone that I have…read moreautopay enabled, and even received a payment receipt. The next day, was hit with a late fee for nonpayment - how is this possible? When I called the phone number in their automated text notification to ask - it was disconnected. When I clicked the URL in their automated text notification to look online - it points to an expired domain. When I finally got hold of someone by email, Tiffany proved to be uncaring or uncomprehending by responding that "the automated system automatically charges a late fee" instead of answering any of the questions about how autopay did not trigger or how I was supposed to fix this when all of their official correspondences provide invalid information. Skip this company, and use someone that actually pays attention to their supporting services and tech.

Here & There Moving's business plan is to look professional to get deposits and then ghost you the…read moreday of service. It is perfectly designed to take your money. We put in a service request for packing and moving with Chris. He was great at communicating until it was time to show up and complete the work after he received our $208 deposit. I must give it to them, Chris is an excellent con man and he runs a great illegitimate business.

Could not be more pleased with Here & There Moving! We requested help loading our furniture and…read moreboxes from our two bedroom house into our Uhaul, and they completed an expert job in an hour and a half! The two Here & There Moving employees who loaded everything were kind, courteous, and highly efficient. The total for this job was very reasonable, and less than what I was quoted by other moving companies in the area. If you live in Louisville and you're moving I highly recommend!

Great Assistant Manager. Awesome customer service…read more Super skilled. You won't regret it !!!! Also ...free water and red pens!!!!! Just saying.....

great storage very clean and the staff was very friendly could not ask for a place.Great priceread more

The 3 movers that helped move my furniture were kind, quick and worked well as a team. 2 people…read moreconsistently moved items while the third worked on plastic wrapping and disassembling things. We had 4 bedrooms, living room and appliances to move and they were done in about 4 hours total. Hopefully I don't have to move again for a very long time, but if I do, I know who to call. I appreciate other help!

We've had three moves of various sizes in the past 2 months and People Move moving was great to…read morework with for all 3. The team was on time and careful with our things each time. Their pricing is reasonable, especially when you consider the time and effort you save, and they are upfront with all costs so you don't get surprised. Hopefully we're done moving for a while but I would absolutely use People Move again in the future.

We used two mini's to move our house. They were clean and a perfect way to do it. The customer…read moreservice was excellent. Rachel was friendly and professional. I don't think the move could have went any easier. The gentleman who dropped off the containers was awesome.i will be using them again. Thanks so much.

From the owner: Go Mini's Portable Moving and Storage is a locally owned company. We deliver portable moving…read morecontainers to your driveway. You load the containers or we can recommend a service that provides professional packing and loading. Store the units at your location or at our secure storage center. Call Bob Jones for immediate answers to your questions or visit our web site for immediate quote at www.gominisky.com. Our storage containers are second to none. They are all steel, ventilated and have a translucent roof for great visibility. Our service is local, personalized and professional. We will coordinate every detail of your needs. So whether you are moving, need storage, de-cluttering or re-finishing hardwood floors, call Go Mini's Portable Storage today for more information