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    9 years ago

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    Comfort Keepers

    Comfort Keepers

    (1 review)

    Just a little advice for anyone who is looking to hire caregivers for their aging loved ones. Do…read moreyour research before working with a company named COMFORT KEEPERS. (Lubbock and San Angelo), owned by Lisa Carson. Recently after visiting with Ms. Carson by phone regarding my mother, I was told of how the company cares for the well-being of their clients, however her company's actions seem to prove much differently. Company policy, contracts, and bottom line (profit) prevail over any actual decency or integrity in the care giving or well-being of the client. I am dealing with this now and discovering what COMFORT KEEPERS is really about. During the past 8 months, however, my 91-year-old mother has had a wonderful person look after and care for her. They have become very close during this time. Over the past few days, Comfort Keepers has performed anything but keeping my mother happy, and stress free. By the way, my mother has a weak heart and I'm not happy when I see her stressed and crying over a cold, impersonal company text telling her that her caregiver, for the past 8 months, will no longer be coming. So much for the caring and welfare of a client! On another matter regarding Comfort Keepers, in the spring of this year, after not performing an in depth background check on one of their employees, the company hired an employee who was a substitute caregiver for my mother. After only one day, the employee stole money, jewelry, and silverware from my mother. When learning of this I did my own online research and after about 15 minutes of research and a $10.00 fee, I found that person had a criminal record and jail time in Texas for the past number of years. We had to file a police report. This is what I call "Negligence"! Most recent, I sent a text instructing Comfort Keepers to cancel services for Oct. 10, 11, and 14, but to keep the weekend cargiver there until we could come up with options. I received a text saying, "OK. This morning nobody showed up and when my mother texted the company regarding my text and reply, the company management replied with, "no comment". This company should not be in the business of caring for the elderly!! It's sad that legalities, regulations, and the bottom line have taken precedence over decency and integrity with most businesses, and especially a business like Comfort Keepers who is supposed to help make their clients' twilight years feel secure, happy, and stress free. At this point we are weighing what options we have unless a meaningful solution can be reached.

    From the owner: Comfort Keepers Home Care in San Angelo, TX provides personalized senior care services to the…read moresurrounding areas. Our dedicated in home caregivers assist seniors with personal care and hygiene, light housekeeping chores, food preparation, and more. We focus on providing care services that help our senior clients continue to live happily and independently at home. Our unique method of care, interactive caregiving, is based on the philosophy that personal engagement is as important to the health and well-being of seniors as physical activity. We believe that home remains the safest place for you or your loved one. For this reason, we feel fortunate to be able to provide care that can keep people at home through personalized care and support.

    Home Instead - Home Instead Care Giver and their client in the bathoom, putting on a band aid

    Home Instead

    (1 review)

    Passionate about caring for your family. As a doctor, I've dealt with many home health agencies…read moreover the years, and I've never seen the attention to detail and quality control that Julie and her team adhere to. If you need help call them today.

    From the owner: Home Instead - Abilene, TX provides trusted, non-medical in-home care services for seniors and…read morefamilies throughout the Abilene area. Our mission is to help older adults age safely and comfortably at home while maintaining independence and dignity. We offer personalized care plans tailored to each client's unique needs, whether it's a few hours of support or around-the-clock care. Our trained caregivers deliver compassionate, reliable assistance that families can count on. Our in-home care services include but are not limited to: * Personal care (bathing, dressing, grooming, toileting) * Companionship and social engagement * Light housekeeping and household help * Meal preparation and nutrition support * Transportation to appointments and errands * Alzheimer's and dementia care * Specialized/High-Skilled care * Respite care for family caregivers At Home Instead Abilene, we are proud to serve seniors and their families with dependable, high-quality care. Our team is carefully selected and trained to ensure safety, comfort, and peace of mind for every client. If you're looking for senior care in Abilene, TX, in-home care near you, or help for aging loved ones, we're here to help.

    The Springs - retirement_homes - Updated August 2026

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