John provided absolutely first-rate service to my wife and I, assisting us in our first home…read morepurchase and navigating all of the unknown that comes with it - with complete transparency, honesty and top-tier knowledge of the industry. I cannot recommend John highly enough. He is well-humored and made the whole experience not only quick and easy, but also very informative. I enjoyed every interaction that I had with him and his team. Edna was easy to reach and prompt in delivery of everything too. I have since recommended John to a colleague - who has used him and had the exact same experience. My advice to anyone about to need assistance on a Mortgage - Don't use a big, impersonal bank for your mortgage - where you could get passed around departments. Work with John, a local guy who knows everyone, everything and how the market in Houston/Texas is. He will do right by you and get you the best possible rate and close in time. Thank you John, two very happy customers here - will be using you again in the future.

I was referred to Larry from a friend who used him to find their house…read more My husband and I were first time home buyers. Larry met with us to discuss what we wanted, and we were sent a list of houses with our specifics that updated automatically. When we wanted to see something, Larry would meet with us to look at the houses. He was very helpful pointing out things a home buyer should be looking for. I unfortunately chose to use a different loan provider - BIG MISTAKE!!! Looking back, I should have used Larry. Since he knows the in's and out's of the loan process as well as the real estate parts, he was able to HELP me though my loan company's mess. From start to finish, If I had a question, he could answer it, or he would find out and get back with me. Even now 2 months after the sale, I had question about taxes. He replied quickly and with some advice. What more could you want in a Realtor?! He is the Realtor and loan company with the personal one-on-one touch. Not a big corporation company. I will use him again for our next house. (including the loan!!)

Larry helped my girlfriend and I find our first home almost a year ago. He was very knowledgable…read moreabout area's we looked in and also things to look for when seeing a home. One thing that really stands out is that he has stayed in touch, even after the closing. He was very adamant about staying in touch with him with any questions or concerns. I have recommended him to family and friends and will not hesitate to use him if/when I sale.

Afsaneh is hard-working knowledgeable and professional loan officer, working with mission San Jose…read morewas a great experience easy as 1 2 3, in a very short period of time I had my home refinance and took out home equity Cash out refinance. I had a great rate very competitive , and bette than all the banks and brokers that have dealt with in the past. In 30 days I was able to refinance my house and ready to start building my ADU with the Cash out proceeds. Mission San Jose and the loan officer Afsaneh, made it very easy process answered all my questions in timely matter and had no delays for my project.. she gave me several scenarios / options to pick from and made my own decision according to my needs. As a self-employed contractor this was a no-brainer to go with mission San Jose and thank you Afsaneh for helping me. I will definitely recommend her and mission San Jose to anyone that is need of the cash out to renovate to add addition or to build ADU, Thank you Vicken Titizian, Precision flooring and installation.

I initially was trying to do business with other mortgage companies but after a while of searching…read moreI ended up looking at the reviews for this company and was pretty intrigued at the high ratings so I decided to give this a shot. Afterwards I was referred to this mortgage company by my realtor and was connected to Derek Mass. My experience from offer to closing has been nothing short of amazing! Even through times of doubt to almost backing out to eventually negotiating for higher escrow credit, Derek has been with me through every step of the way. He was always receptive and punctual with all my questions, and when it came to the difficult ones he met up with the rest of his colleagues to try to find the best possible answer for me. He was always supportive and respectful of my schedule and availability and really tried his best to give me what I wanted in terms of getting my interest rates fixed, extending the deadlines, etc. His attitude was top notch as well. Would recommend this to ANYONE looking for a mortgage lender in California. Make sure to hit up Derek Mass, he'll make sure to give first timers like me a very accommodating house buying experience.

Being a first time home buyer is scary and overwhelming in itself. And from day one after finding…read moreTeam Steve mortgage online. The customer service & devotion towards helping me accomplish my goal, was beyond anything I could've imagined. From the communication, detailed breakdown of loan options, explained through a video as an extra incentive. The commitment from start to finish. And the overall desire to truly help. Had me at a lost for words. After several failed lender experiences, I started to lose hope. But all was renewed with Team Steve Mortgage. I want to give a very humongous thank you to Steve & Adrian for everything! You all have a lifetime customer. May The Lord continue to bless you guys. You're out here changing lives.

Steve and his team are awesome. Prior to using Steve, I did get some referrals of other lenders…read morebut they do not compare. They are very informative and always there to help you every step of the way. They are truly a fantastic team and I can't say enough good things about them. Margaret

I first looked at the major lenders, my bank, local credit unions and those lenders I saw on TV…read morebefore committing to AMCAP. I found AMCPA to have aggressive pricing, extremely transparent and a clean and easy process. I had several folks who guided me through the process. Don was always available checking in, seeing if I had any questions. Which oddly enough, I did - I just hadn't asked him. When we were finding a home Brian Mathison who was another LO made himself available if Dustin wasn't. Kelsey FitzGerrell was our Processor and stayed on top of everything. Plus, they had a really cool app for my phone which made uploading documents a heck of alot easier than trying to scan or fax them in. The app also kept me updated as to any outstanding items and status changes. The team also helped me sign the final documents while I was on the road moving from California to Houston, which could have been a logistical nightmare. Thanks AMCAP Team!

Buyer beware. I wish I saw these reviews earlier below. They exhibit my experience too! I used this…read morecompany and will never use them again. Facts: 1. The pre-qualification process. The prequalification is just a basic ratio with no rigor. You can be pre-qualified for a billion dollar home perhaps and then when clear to close happens a zero hour, the true diligence happens - from seeing your corporate returns to general ledger to bank statements that have not even been produced by your own bank. All the 45-60 prior you have be led to believe you were in good standing. The party that pre-qualifies is NOT the same party that clears you to close. 2. Study your timelines and overcommunicate to them. I never got so sharp on the mortgage process until I witnessed the comedy of errors from this firm. First, we were told we need an appraisal. Then we didn't. Next we asked for a new close date, and did not get but verbal from the Loan Officer. Then less than 48 hours from the closing day, the company asks for the paper-ed up new closing date documents. It was our experience that this company works from your close date to do EVERYTHING. While I asked for a 30 day deadline of standard mortgage dates, clear to close, 3 day closing docs etc,. NONE OF THIS WAS MET. I had to get the President to act on loan processing to actually get my loan into formalized review. Then, every sales manager on down called me but with no actual solutions. Terrible. 3. Closing docs - We got these 2 hours before closing time from the title company as they provided less than 24 hours in front to the title company. Imagine having to read about the terms of your new home purchase with like 2 hours or less. Then imagine that potentially the formalized review forced you to have to cough up more cash (like significantly more) because true review of your DTC ratios forced a different number on closing day. 4. Rate. The rate, the rate, the rate. We basically had to work with our LO and determine when to lock. We were glad we locked when we did but sad we did not lock earlier. If you have any understanding of markets - insist on the rate lock when you feel comfortable. Our Loan Officer was nice, but you could see his helplessness. I would have been WAY better serviced going with a nationwide company like Rocket Mortgage who communicates and holds internal SLA for this process for you. Buying a home is stressful enough much less having to manage Amcap through the process. Never again. I hope you factually gain insight from my experience.

My husband and I just closed a loan for our new home with Mark & Next Step Home Loans. This is the…read morethird (and hopefully last) home that we will be purchasing, but he has been the best broker we have had, hands down. His follow through and communication with the other parties involved, explanation of our options and help evaluating them, all of it has been exemplary. If we ever have a need for a loan broker in the future, we will be coming back to Mark and cannot recommend him enough.

I refinanced my home about a year ago, and then turned around and sold it last month. I've had such…read morewonderful experiences with John Hathcote and Deb Ratliff that I've come back--a couple of times now--to work with them. They make it easy, they're thorough, responsive, professional and fun to deal with. From start to finish. I'm sticking with this team!

Debbie is AMAZING to work with! She used a very individualized approach to tailor our mortgage…read moreloans around our specific needs / wants. She is also very thorough, great at communicating and played a crucial role in navigating us through the entire process, which was quick and smooth! Thank YOU, Debbie! We look forward to working with you in the future!

Abish is a very knowledgeable realtor and understands the pulse of the market. He has been a great…read moreresource when it comes to advise on investing in a particular property. Also is a great guy with excellent customer service, making working with him a joy! Would highly recommend his services.