I called and spoke to the spa front desk and explained my situation and that my daughter was…read morerequired to do a workout for her coach and asked about day pass options for their gym. She gave me the break down for day passes based on age and price, and then told me gym hours. I explained to her what my daughter did, her age and that my daughter just needed a tread and we'd be there tomorrow . When we arrived, we were told she couldn't buy a pass and could only participate in classes. None of this mentioned before. I wasted a half day and private car service to get to this gym so she could work out. I called ahead of time to ensure it would be okay and yet still the staff's lack of training or even basic knowledge of spa/gym rules caused us a major headache on vacay. If we were in a non touristy town, I'd probably be more understanding but cmon, the least this expensive hotel could do is train their staff on basics so not to inconvenience guests and potential customers. Of course when I asked to speak to a manager so that they were aware of what occurred so they could work on training, she was coincidentally unavailable. I also called and asked for her twice after this experience. My phone call checking in on guest passes for the gym was at 11:15 on 12/30. I'd encourage you to train people who work for a supposed high end establishment.

I had a manicure and pedicure and spent $380+. The technician had shaky hands and the shellac…read morepolish was put on very thick. About an hour after my service was done and I had left the spa, the gel polish started lifting on my toe nails and 5 of them peeled off almost instantly. I believe this was because of how thick it was put on and the fact that it was painted over my skin causing it to separate almost instantly. We were staying an hour away from the spa and had to leave the following day to drive home, so I did not have time to go back and get the issue fixed. I sent a note to management expressing my frustration because I spent 4x what I would normally spend on this service and expected more, but did not hear back.

What a special find in Telluride Mountain Village. I was looking for a hydrating facial after a…read moreweek at the crazy elevation and very dry mountain air - well I found that and so much more. I booked a combination facial and reiki session. Corinne was lovely and my face was hydrated and glowing for a week afterward. The Reiki session was so therapeutic. It was my first one and I will definitely be back.

Can't recommend Corinne & her services enough. I had the "reiki love" package & it was so special!…read moreThe massage and facial were amazing and I was so happy to receive all of the good reiki energy after my recent birthday. Corinne is so intentional and kind hearted. Book an appt!

My husband and I took a day off skiing for some R and R and the 60 min massage with Telluride Spa…read moreConcierge was a wonderful treat. The spa at Element 52 in downtown Telluride is beautiful and Angela and Danielle were wonderful and caring massage therapists. Scheduling was easy and convenient as well. We highly recommend.

We really appreciated the quick response time when booking our same day massage, thus the two…read morestars. My husband and I both treated ourself to a massage (I added a mini facial) while our children were at ski school. We both felt disappointed with our services. The massage felt very sporadic and all over the place. We both requested "hard pressure", which felt more like a light touch/rub. Having regular massages back home we do have standards of pressure and energy. The lotion / oil used was so cold that it made the massage a bit uncomfortable, I think being in the winter months it would be nice to use a heated oil. For a portion of the massage little lotion was used and it felt like my skin was being pinched and pulled. The facial was nice hydration however it was definitely not worth the cost. I've never experienced a facial where a cloth headband wasn't placed around my face. All the lotion and oil was rubbed into my hair and it felt uncomfortable as she was cleansing my face feeling all my hair being pulled into it. I also left with a greasy hairline. I would have thought for $65 it would have had some steam? The massage therapist was so kind and genuinely nice, but it didn't feel like either of them actually did this for their main job. We both left feeling like it was a waste of money and time :( I really don't like leaving a review that's negative but for the money spent, we were disappointed.

Darren is an extremely talented massage therapist. I used to be a pro athlete and due to many…read moreinjuries, I've been worked on by many. First off, Darren is a good guy and communicates well to understand what is the problem area(s). I did a 90 minute massage and he knew exactly where and how to relieve the problems. If you are in Telluride, you should definitely see him and get worked on...he is GREAT!!

Darren was exceptional. I got a prenatal massage from him while visiting Telluride and it was such…read morea treat. I left feeling rejuvenated, relaxed, and much lighter. Thank you, Darren!

Jo was beyond amazing. Her knowledge, attention to detail and skill resulted in the best and most…read morerelaxing treatment I have ever had. She was able to relax all of the tension in my entire body and the facial was over the top, leaving my skin youthful, rejuvenated and glowing. I finished in the magical healing energy of salt cave. The facility is clean and beautiful filled with crystals and good energy! It is a must stop in Telluride and Jo made the experience over the top. I will definitely be back.

The only reason this gets a 2nd star is because the facility is very nice and very clean. Service…read moreprovider, Megan, was very knowledgeable and guided me through a fantastic stretch in the salt cave! I walked in off the street and booked directly with the front desk. I came in and asked for the same day massage and was recommended a deep stretch in the salt cave. As I was trying to move my work meetings around to accommodate a treatment, the front desk said cost is $115 for deep stretch for 45 min then as I was waiting for a text back from my boss, she suggested I do the infrared sauna before hand to be warm. She didn't say it was an add on or provide the cost of the add on. It seemed like she was trying to sweeten the deal to convince me to schedule so once I confirmed I could be available (my boss texted me back), I verbally confirmed with her the price would be $115 plus 20% gratuity. Fast forward to check out after the services were completed, the screen flipped around to reveal $246 including 20% gratuity on both services (also 20% gratuity on a sauna service where the only interaction was showing me to the room where the sauna was-absurd!) . Of course I said something because I specifically confirmed with her a price that was less than half of what I was being charged. The owner comes out and engages the conversation saying that she would review the camera and that she must pay her providers. "Totally understand I'm happy to pay but the price is not what was agreed upon."- my response. I specifically verbally confirmed because it seemed like a great deal. Waiting on camera footage to prove I'm not lying now. Quick way to undo the incredible treatment I just received. Word of advice, book online if you book here at all but for $246 I would recommend going literally anywhere else. Hoping after the owner reviews the camera footage, she will honor the price discussed. I know it's 2025 but if you can't rely on someone's word, probably shouldn't be giving them your business.

The stylist was rude and vulgar. It was a very special day and she was extremely rude. Would not…read morerecommend this place, it almost ruined my special day.

my color processed too long causing my roots to be a different color from my outer hair. I sent an…read moreemail and was told they would correct. however, did not want anymore chemicals on my hair. I was billed a significant amount more for this root color touch up than in the past and as listed on the website. that was corrected. then there evidently is now a 9%amenitie fee for the residential hot tub on the roof in the condo portion of the building. I'm not sure how that relates to a hair color treatment, but I did not pay that additional fee...... I'm not a resident of the building and not sure what would happen if the salon guests were to use it. there is also no mention that that is available for patrons of the salon getting hair color Treatment.

What a gem. This place is a beautiful relaxing and fun way to get oxygen for us flatlanders. The…read moreowner is a wonderful woman and she is so friendly and professional with all of the options. If you're feeling a little yucky. Trust me - you won't be unhappy. It's heaven.

Fantastic experience all around! Super communicative for scheduling and the massage from Monique…read morewas fantastic. She clearly knows what she's doing - I needed a lot of deep tissue attention and having the convince of an in-home massage made it that much more comfortable.

Best Massage I have had. I highly recommend Tracy Sage, she is an excellent Massage Therapist.read more

The owner was able to see my on very short notice. I was thrilled as it was a Sunday morning, I was…read morein town for the Blues & Brews festival, and had thrown out my shoulder playing disc golf on Thursday. It was a great massage, right downtown. The atmosphere was relaxing, and she really listened to what I had to say. I'd recommend this to locals and visitors alike!!

Magdi is amazing!! Her deep tissue massage was incredible. I highly recommend her…read more Thanks again so much Magdi!!!

I recently had the most incredible massage experience with Magdi at Serenity Space Massage. I have…read morehad plenty of great massages and body work sessions throughout my active life as a dancer and yoga instructor/practitioner, but I can honestly say that my session with Magdi was the absolute best massage that I've ever had. From the moment I walked in, the atmosphere in Magdi's space was calm and welcoming, with soft lighting and soothing music setting the perfect tone for a healing and relaxing experience. She took the time to ask me about any specific areas of tension or discomfort prior to the session, which immediately made me feel heard and cared for. She was present, empathetic, and took time to listen and respond with genuine care and professionalism. The massage itself was magical and therapeutic. I had a deep tissue massage with three add-ons: hand and foot therapy, warm oil scalp massage, and TMJ relief treatment. She used some massage techniques that I had never felt before to get into my tension-filled areas. She was super detailed and meticulous with her pressure and skills, while checking in periodically to see how I was doing. The warmth of the hand and foot treatment and also the oil she used for the scalp massage were all so comforting. She used a perfectly firm pressure during the TMJ relief treatment that I have been dreaming of since. I could feel physical tension and emotional heaviness release and melt away as she worked on me. I felt a profound sense of physical and mental rejuvenation, as well as emotional groundedness as I left, which carried into my next days. Over the next few hours, I felt more release and I gained a fuller range of motion than I had prior to the session. I noticed this as I have had a busy week of dancing since, and I've felt more open, flexible, and able to move with an ease that I haven't felt in years. Magdi even followed up with me after the appointment to advise how to safely wash the oil out of my hair and to see how I was feeling. I really appreciated this extra bit of care and attention. It's clear that she really values her clients and cares about their well-being. Magdi has a natural gift of healing. She is incredibly intuitive and evokes a healing energy all around her which can be seen and felt by simply having a conversation with her. I had heard wonderful reviews of her and her practice, and I'm so grateful that I have gotten to experience it for myself now. This session was thorough and exceeded all of my expectations. She chose the name of her practice well, as it truly is Serenity. If you're looking for the ultimate therapeutic and refreshing experience, I highly recommend booking a session with Magdi. I will definitely continue to see her, as her business and lifestyle SO deserve to be supported!