Located in a plaza a bit north of hwy7/ Kennedy with lots of parking…read more Got recommended this spa from a friend after negative experience at a nearby spa. Have been going here several times with different masseuse and enjoy most of their massages. Definitely a relaxing experience and they end up giving you a sweet camomille tea as you pay. Yes, they'll ask if you're okay with 15% for tip but I haven't had an incident where I wanted to change it.

This is a higher end luxurious spa. Staff are polite and professional from the time from reserving…read morethe time you arrive and leave. The experience is equivalent to what you would receive in a luxury hotel. My therapist provided a deep tissue therapeutic massage and I asked for a firm one. Yao had a great technique and I feel very at ease and energized. Facilities are neat and stunning. Nice touches include new age Chinese erhu music and finished with peppermint green tea.

I took the day off work on my birthday to pamper myself and get a massage. Thought I'd try a new…read moreplace so I came here. They have a special for $69 for a full body massage on your first visit. The receptionist was friendly and the place looked fairly clean. I was expecting heated blankets as I thought I read that somewhere on their website. They didn't have heated blankets. The massage was great. Nisha did my massage and she was very considerate and always asked if the pressure was ok. She would give warning when putting the hot towel on my back. It was a relaxing massage. As I was getting ready to leave, I noticed a bug crawl up the wall. Looked a bit closer and took a picture as it looked very much like a cockroach. After shaking off my clothes and jacket, etc. I went to pay and left. I felt very creeped out after that. I verified later that it was indeed a roach. Needless to say I will not be going back.

I have been going here for several years and find their membership to be a great value for anyone…read moreneeding regular RMT massage. The place is always spotless and quiet. My favourite therapist has to be booked well in advance for Saturdays, so I always book one a month for several months at a time. There are lots of different therapists there and a couple of aestheticians. I used to go for waxing, which was good, but stopped going only because I wanted the efficiency of lasering my legs which they do not do.

I've been a client at Bayview RMT for years now. Their location is accessible (a 5 min walk from…read morethe Bayview TTC subway station), their hours are convenient (7 days a week, 8am-9pm), their booking system is user-friendly, and their treatment rooms are spacious, quiet and clean. But more than anything, their RMTs are top-notch: skilled, professional, pleasant. Special shoutout to Manuela, who has helped me deal with various aches and pains all these years. I think the best way to describe how Manuela treats you is she listens with her hands - she never just goes through the motions or just sticks to a checklist. While she asks you at the start where the problematic areas are, she is also always hyper-aware as she goes through the treatment on areas you never thought needed a bit more work. Would highly highly recommend Manuela and Bayview RMT.

Rebecca is excellent!! Always leave feeling rejuvenated after a session with her! Highly recommendread more

I have been coming here for one specific RMT since 2017 to present. After suffering silently with…read morethe improper RMT beds for the head area, I finally told reception that I cannot stand the little square stool used at the top of the bed when laying face down. (This square stool is not attached to the bed table) I explained that the 2 inch cushion on top of the metal alloy bars of the stool is too soft, and the metal always bangs my forehead, cheekbones and jawbone. I am tired of always re-adjusting the moving stool, and repeatedly moving the tiny cloth given to place on top of the cushion. Reception advised that they do have a few real massage beds with fixed head /face rest. I just never had it. I asked that my next appt be on a real bed and hope to see it. As an aside, I feel for all receptionists because they deal with some difficult customers. The ones at this spa are nice & helpful, I just wish that they would not be in such a hurry which raises the customers' stress level.

Brought my partner here for a massage for his birthday while I took a lovely facial. I thought we'd…read morebe in our own spaces, but they put us in the same room. I don't personally like that and I wish there was the option. I don't want to be doing a facial with my eyes closed and listening to someone getting massaged (Painful grunts) or hearing footsteps coming back and forth. My eyes are closed, I'm wearing a towel, it kinda puts you on edge when there's so many noises and people coming in and out of the treatment room. I'd have appreciated some privacy. Or atleast if it's a couples booking, then make sure staff know not to poke their head in to ask questions/ talk to your staff. It's honestly so distracting to a relaxing experience. Massage was good. My partner enjoyed it but I think he would not choose to come back to this location. I had a lovely facial but my goodness she was rough with the extractions. I like a light extraction, but she was quite rough. Still, it was effective and I liked her. She was really nice and gave me good advice for my skin - especially considering that I don't do facials regularly. I love that they also offer SPF treatment at the end so your fresh skin is protected on your way out the door. Booking here was not the easiest thing. It was a little difficult to understand all the pages on their website, but now that I've gone through the process - I can understand their packages better. I will say, I did not like speaking with the receptionist. She's quite forceful and talks over you a lot. I wanted the answer to one simple question and she went on for almost 7 minutes. I was quite frustrated and almost didn't book because I didn't enjoy the interaction with her. Given that I don't do massages/ facials regularly, I'll opt to try a new place each time unless I'm totally wow-ed by a location. They do have good reviews, so as always, try it for yourself!

Love this place, clean and accommodating. To any lady I can personally recommend Harry, the best…read moremale masseuse!!! And for the male client I would highly recommend Emma!

I had the worst and most disappointing massage experience at Comfort Zone Richmond Hill…read more I called the day before to book a Registered Massage Therapy (RMT) session, and the receptionist clearly confirmed a 7:15 PM appointment. When we arrived, they couldn't even find my name or appointment at first -- everything was written in a paper notebook with pen, which already showed how disorganized they are. After searching by my phone number, they finally "found" it and told us to go in. After the session, they charged us around $190 with tip and tax. When I asked for a receipt to submit to my insurance (as it was supposed to be an RMT session), they said: "You weren't booked for RMT." This was shocking because I specifically booked an RMT massage over the phone, and they confirmed it. Instead of taking responsibility for their own mistake, they simply denied it. Overall, this place is either extremely unorganized and poorly managed, or they are misleading customers intentionally. Either way, I will never return and do NOT recommend this place to anyone looking for a real RMT massage or professional service.

I went for a facial package with a massage for $150.00. While I was getting a mask treatment after…read moremy back body massage, the kind masseuse also gave me a front body massage. My friend next room didn't get the front body massage. She also had to ask the lady for a foot massage and I never had to ask. It was a given. Two days after my facial my face is filled with allergic reactions. They gave me a list of products they used only after the treatment. I'm posting them here because I don't want anyone else going through the stress I did. My face is ruined. I worked so hard on getting a clean and smooth face and now I have to go through referrals and dermatologists just to fix the damage. They're not claiming any responsibility and no refund. Go at your own risk. My friend's skin didn't have a reaction and mine was a delayed reaction. I don't use any other products on my face.

I've been going to this location for quite a few year. Friendly staff, very professional. Amazing…read moreservice. The women takes pride and are all very compassionate in what they do. Lena goes over and beyond to make sure that you are quite comfortable. Her touch is very firm but gentle. Lena knows exactly where I am carrying my stress and releases my muscles by applying just enough pressure.

Visited Sun July 29 couples massage. One of the BEST…read moremassages I have received in a long time. They have 7 treatment rooms, I believe only one is for couples massage. They have a variety of male and female RMT's available. It's best to make an appointment, they can sometimes accommodate walk-ins during the weekdays. Will definitely be going back again! Pros Amazingly clean facilities! The place is spotless! Relaxing and calming music. There are about 10 parking spots behind the building above ground, and another 30+ spots underground which most customers do not know about. Cons Could not think of any. Protip - If you have benefits, consider enrolling in their membership program where you prepay for your services each month starting at $79. Members receive treatments at a discounted price.

This place is AMAZING! They are located right across the street from Bayview Center…read more The staff are friendly and warm, and offered me drinks upon arrival. I had a 15 minutes message and a full facial from June. She is absolutely incredible! She dug her hands into places on my body I didn't even know needed a message. I can't even tell you how good June was. While I was getting my facial she messaged my neck, jaw and face. It was like heaven. They have a first time special for $65 for a facial which I took advantage of. I would definitely come back!

Located at the north east corner of Warden and Hwy 7 inside the No Frills plaza…read more There is plenty of parking out front with a short walk in. The reception is very friendly and efficient to make your bookings. All the therapists here are well trained and work out all the body aches and pains. They have many packages to suit your needs and definitely enjoy the foot massage plus body massage combo. Their red date tea is very refreshing and relaxing while getting your foot massage

Professional massage, very clean place , friendly staff, Always have a great experience here ,…read moreHighly recommended