Since the end of the pandemic, I have been going to Northbrook Dental Care for hygiene…read moreappointments. My daughter and husband have been going there for many years before I did. Dr. Jay Rodgers is the owner, and he has a team of nice and skillful hygienists and technicians. I have been happy with my hygienist Hallie, who's very kind, skillful, and accommodating. She has excellent memories of what I like and don't like, making each appointment pleasant and successful. I have been waiting for some dental work to be done by Dr. Rodgers before I write a review. Now is the time! I used to think that Dr. Rodgers was a person of no-nonsense. Every time he would quickly check my teeth, recommended what needs to be done, and then hurried into another patient's room. However, I found out from the recent experience that he is actually very kind and compassionate, and is also very respectful of my choices. The dental work was pretty "complicated", which involved removal of an old crown that was done by another dental practice years ago, but it was not done right back then, and he detected decay developed inside. He would then install two new crowns, one to the adjacent tooth that was prepared by another practice a long time ago. There was an old filling to be replaced as well. I called Dr. Rodgers' office with questions, one of his receptionists, Dianka, is always very nice and helpful, she had Dr. Rodgers call me back after his appointments. He called me back and spent 15 minutes patiently answering all my questions and explaining everything that needed to be done. I was impressed. The dental work involved 3 appointments, with the second appointment being the main one and was the longest, like 2 to 3 hours long, with breaks. Dr. Rodger's assistant, Erika, was very kind and professional too. Dr, Rodger was(is) very skillful, professional, and kind, and actually checked on me several times to make sure that I was doing fine and comfortable. His chair-side manners were just excellent. Although dental work is no fun to be sure, I didn't feel any pain or discomfort. I could even eat an hour later! The most important thing is, the crowns look so good and natural that even my husband and daughter could not tell which ones were crowns. They both guessed the canine. No, that was wrong. I am so happy with the results! I will not hesitate to see Dr. Rodgers and his team for future dental work. Next time, I will not be losing any sleep before the appointments, as I know that I am in good hands!

I have been going to Northbrook Dental Care for hygiene appointments for many years now…read more Fortunately, that's the only service that I needed there. The place is clean and comfortable. I always felt at ease at this practice. Dr. Rodgers is the only dentist there and he is the owner. He has a great team of hygienists, who are all very friendly and professional. My hygienist is always very prompt, thorough, and makes sure that I leave the clinic with a shiny smile. Whenever Dr. Rodgers checked on my teeth, he has been very professional and informative. I felt fortunate every time he (and my previous dentists) marveled at me still having all 32 teeth without any cavities. About a year ago, I accidentally bit very hard on a bone and one of my lower front teeth became loose, which I could wiggle it with my fingers. I thought the tooth would come off and I went to see Dr. Rodgers on an emergency basis. Surprisingly, he told me not to worry about it after checking on the tooth. He is right - a year later, my tooth still sits tightly in its socket and is now back to normal. I like the overall experience at Northbrook Dental Care, and highly recommend it.

At 58 years, I've seen a number of dentists over the years. This facility is one I and my family…read morewill avoid. Generally, they have their own agenda they push onto their patients and they refuse to listen to what patients tell them. A bit unprofessional and outdated dental tech, too, as they refuse better recent X-rays when available. 1) They offer cosmetic orthodontics and they tried to push that on me though I had it as a child. No other capable past dentist had ever recommended repeat ortho correction to me or claimed my bite was off and would damage my teeth. This felt quite absurd. I can relate to another Yelp review mentioning unnecessary dental work there. 2) They really push their idea of using electric toothbrushes though I've never used one and I've ALWAYS received compliments from years of hygienists about how effective my brushing has been and that an electric toothbrush would not be any better. This practice alone had vehemently disagreed. Furthermore, they complained to wife at her later appointment about my rebuking their idea of using an electric toothbrush. This felt quite unprofessional. 3) Our prior facility had much newer tech with X-rays; computer-assisted 3D models from X-rays, etc. We left that prior facility due to questionable billing practices (we have insurance but was impossible to recoup out-of-pocket over-payments). Anyway, they refused to use higher-tech X-rays from my prior dentist of less than a year old. 4) Hygienist took least amount of time with polishing and flossing than at any prior facility, both for me and for my wife later. 5) Their X-ray machines were failing at my appointment and they had to do them twice on me.

Reply to the 11/8/21 review from Dr. Afshar--…read more No matter if the tooth is good or not, the truth is Dr. Afshar pulled out the wrong tooth out without the patient's permission!My mother lost her own good tooth forever.I'm here to sharing the horrible experience we've suffered. Please go ahead and read all the bad reviews they have gotten before you make your decision.This is why Yelp or Google has the comment section, to help you to figure out what is good and what is bad, and you never would want to suffer like this.

Odontophobia has not gone away. It'll never go away- I promise!…read more So I was taking my morning meds, and a gummy vitamin pulled off my crown. Panic set in! I inspected the crown and it didn't look damaged. (Props to my former work friend's husband. Not a former friend, just a friend who is now retired. Anyway, her husband created the crown). Luckily, they were able to cement the crown back on, and I just have to lay off the hot bevs, crispy crunchies, and sticky caramels for 24 hours. And then, and then -- I'm going to guzzle hot java, eat crunchy toffee and carrots and ice cubes. JK, JK. See y'all in a few months.

Forgot that I owe these guys an updated review. I've been a couple of times now, and they have…read morebeen fine. The office staff are very nice and helpful with my requests. The dental staff do a fine job and communicate clearly. I haven't had any major issues since I've been seeing them, but it's kind of early to say if that's due to their work. Still, at this point, no complaints.

If anyone is looking for a new dentist, or an old fashioned this office has the father and son,…read moreDynamic Duo of Dentistry! Dr. Darryl Skale has been my dentist since I was little and after several generations of trusted care, he now sees my grandchildren! And his son Dr. Ryan Skale has joined him in his quest for perfect smiles! Such a full circle moment! They are truly the Best in the Midwest! And his entire staff could not be any sweeter! So welcoming and caring always! Never thought I would say this, but I love coming to the dentist! And I love my smile!!

(I'm from Glenview IL--no idea why it says San Francisco, I even corrected it, oh well) This is a…read morefather-and-son dental practice, and I'm so impressed. Dr. Skale (the son) zeroed in on work I needed done. He viewed my x-rays with me in full color and 3D, right there in the room. (Their technology is cutting-edge.) In the x-ray he said several fillings in the same tooth needed replacing, but when he examined the actual tooth and saw nothing was loose he changed his mind. I was very impressed, as this showed he's ethical. I had a broken tooth that needed a crown, and Dr. Goodsy (spelling?) did the work. I LOVED her! She was professional, very kind, and made me feel so comfortable. (Dr. Skale does the more specialized work, which I didn't need.) Regarding the crown: Dr. Goodsy completed it right there in the office, no need for a temporary and having to come for another appt. This office is cutting edge, professional, and very kind. (I met Dr. Skale Sr, and he was so friendly with a fun sense of humor.) The office staff is very friendly and helpful. (Dr. Skale's daughter also works there and is very pleasant as well.) It's easy to communicate with this office, as their phone number works both for texts and phone calls. I'm delighted that I FINALLY found a dental office I trust, can feel comfortable at, takes insurance, and is easy to communicate with.

I love my dentist. I've been with Dr Gary and this practice for over five years. I've learned…read morealot about six years and have had nothing but good experiences. One of the first things that Dr Gary has told me before was that you should never go to a dentist that personally does the teeth cleanings themself. The hygienist should be the one taking care of that because it's specialized. This office has a great staff who are always kind and welcoming, they know my family by name and always ask about how we're doing. They take the time to get to know you, not just take care of your teeth. I like the personalized experience. They recently updated their imaging equipment to digital decreasing the radiation exposure by half of the standard machines (I guess they listen because when I first started with them years ago - I told them I really didn't want to get zapped by radiation so often - so if they could make do with the existing x-rays from my dental record transfer). The digital scan revealed some wear and decay on a tooth that my previous dentist filled - but never showed up on lower resolution scans before. We cleared that up on the next visit a week later - quick and fast and without pain. My experience has always been good with this practice - they are professionals, personable and welcoming. I look fwd to my visits each time!

As an avid procrastinator, it takes a lot to get me to not only think about giving a Yelp review,…read morebut to then actually complete the task. My conversation with the wonderful woman who answered my call this morning was the dealbreaker. When I asked Barbara how much it would cost me to replace my new, now lost, mouth guard, she reacted more like a friend than an employee, asking if I had looked in my laundry and if I have a pet. The level of humanity, professionalism, and caliber of dentistry at this practice is unparalleled elsewhere. If you want more details, you can find me under my bed with a flashlight.

Seriously, is there anything more terrifying than dental work? Lying on your back, while metal…read moreimplements are scraping/pulling your teeth? Since I was informed I needed a tooth pulled, I had an impending sense of doom. I'm proud of how quickly I scheduled the consultation (due to the end of the Flex Spending deadline). In advance of my appointment, my dentist sent the xrays to Dr Jacob's office and I both dreaded that they would pull my tooth that day, or that I would have to return to have it done. My primary care physician also recommended Dr. Jacobs. When I arrived at the office, it was the most glamorous dental office I'd ever seen. There was a separate room to fill out paperwork. There was a separate waiting room with a large TV. They didn't shove anything into my mouth to take xrays -- the camera flew around me like a 360 degree photo booth. They told me that they would pull the tooth that day -- was I more terrified or more relieved? Dr Jacobs was very caring and supportive when I told him I was quite nervous. He was very patient and explained each step that would happen. The worst, of course, was the injection of novocaine. However, as he said, it took no longer than 10 minutes to extract the tooth. The staff was very detailed with the after care. They called me when I returned home and Dr Jacobs called me later that evening to check on me. While I hope I never see Dr Jacobs ever again, chances are that my teeth will let me down sometime in the future. At least I know what to expect, and Dr Jacobs and his practice are the very best.

My daughter has very low tolerance when it comes to anything medical and basically has to be…read moresedated for teeth cleanings so when the orthodontist recommended that she get teeth pulled I was worried. Our ortho thought Dr. Mark Jacobs would be a good fit for what she needed done and her "high maintenance" personality. I liked that he was an anesthesiologist before an oral surgeon since I assumed we would have to knock her out for the procedure. We were able to get in for a consultant within a week and the procedure a week later. The building itself is pretty old and I feared the elevator was going to break down on us, but the office itself is beautiful and not what you'd expect in this older building. During the consultation Dr. Jacob and his lovely staff put us both at least. They were very clear on what the procedure would entail and how to make it as pain free as possible. He gave us a few options for pain management and she chose a drink that would put her to sleep. They even asked what flavor she likes and she asked if they had any shirley temples. No such luck, but lots of fruit juices to choose from. The day of the procedure I expected to have to drag her into the office, but she went willingly since the consultation was so smooth. The hardest part was that she really didn't like the taste of the drink, but they were very patient as she took forever to gag it down. From there it the procedure itself was easy. She was drowsy and cranky the rest of the day, but it went way better than I expected. Today she had a quick follow-up (one week later) and was told she can resume eating whatever she wanted. Hooray! Everyone in the office was lovely once again and I will go back to them for any future oral surgeon needs (ex: wisdom teeth) for my family, but hopefully we don't have too many.

Dear Dental Aficionados, Excellent care, high quality…read moreand efficient office top notch and great quality service

The staff is always friendly, fast, and good at what they do. It's easy and pleasant to be a…read morecustomer. Highly recommend! It's

I'm extremely disappointed in this practice. My daughter received her orthodontic work here, and…read morewhile the process was initially smooth, our recent experience has been nothing short of alarming and frustrating. In September 2023, my daughter had a permanent wire retainer placed on both her top and bottom teeth. However, last Wednesday, while eating lunch, the permanent retainer came off in one piece, and she accidentally swallowed the estimated 1.5-inch wire. Panicked, I immediately called the office to ask if they had ever encountered this situation before. The woman who answered the phone said no--which was not at all reassuring--and put me on hold to consult with the doctors. Their advice was to visit the emergency department for an X-ray. What followed was a stressful and exhausting ordeal: three long nights and four days at Lurie Children's Hospital in Chicago as we monitored the wire's movement to ensure it passed safely. Thankfully, the wire eventually moved to a safe zone, and we were able to take her home. What's most shocking and disappointing is that throughout this entire ordeal, no one from Forest Ortho called to check on her or follow up in any way. To add insult to injury, my 16-year-old--still determined to maintain straight teeth--went back this Wednesday to replace the retainer. However, they wanted to charge us $350 for the replacement wire! For something that was supposed to last years, having it come out in less than three is unacceptable and suggests poor placement. I've spoken with multiple people who agree that this situation was handled poorly and could have been avoided. I expected far more from Forest Ortho, both in terms of the quality of care and their responsiveness to a serious issue like this.

We love Forest Orthodontics and Pediatric Dentistry. Two of our three kids have had braces there…read moreand are seen for dental as well. The staff is always friendly. We are easily able to move appointments around without a penalty. They understand how crazy schedules can be. I would highly recommend Forest.