Favourite pub! Great food, service and overall ambiance…read more And in the summer, love the patio even more!

So as a regular customer in the later evening onna Tuesday night... gather with friends after dart…read moreleague play for a couple beverages, and commaraderie after a competitive league competition. Upon entering the establishment shortly after 12am, I had to excuse myself to get past two patrons loitering on the front door steps inhibiting the entrance to get in. "Excuse me I said ", the one gentleman stepped aside saying sorry, no worries I replied to him. Apparently when I opened the door to enter my backpack brushed the other gentleman in the chest. Didn't actually realize until I was through the entrance, looked back as he was clearly overreacting to the incidental contact upon myself entering. I entered the restaurant, dropped my knapsack and went back to apologize to the gentleman. Words were specifically, " sorry my backpack bumped you went i entered, i think you kind of overreacted. " The other gentleman who actually moved when i excused myself passing them, got all indignant, belligerent, and agitated followed me into the restaurant looking for a confrontation. I actually unaware of this as it was unfolding was caughg off guard as my friends intervened what was going to be a physical altercation. It was actually, said gentleman was physical with my friend who was having my back, continued to be aggressivd. Taunted me, still being aggressive...upon which time the bar staff asked 'ME' to leave... are you kidding me i said, I'm not the person loitering on the front step, blocking patron and then getting aggressive abd starting an altercation. Not at all pleased with how the staff dealt with this. Total bs. I've been attending the Poacher establishment for close to 40 years. They just lost a huge amount of respect in my eyes. I will be sharing this incident with many friends and potential customers. Discouraging supporting this establishment. Not happy one little bit.

The food was good. The wings were actually hot! Our server…read moreG.I Jane was friendly and very accommodating! The place got super busy and packed quickly. You will need a reservation to stay longer if it's busy.

I came here for the duelling piano night & it was really fun! It is a bit of an older crowd, but…read moreeveryone is so nice & fun! The staff were super friendly & the 2 gentlemen playing the pianos did an amazing job. I'm definitely coming back!

Inclusive menu and casual atmosphere. Great place to stop by and enjoy. Love the patio!read more

Unprofessional and Discriminatory Behavior by Bar Staff…read more In Canada, you have the right to be free from discrimination in public places, including restaurants. I believe that our city has the potential to be a welcoming and inclusive place for all. I recently visited The Dickens and had a very disappointing experience, and I believe it is important to address this matter to ensure it does not happen to others. During my visit, I observed the bar staff member, taking multiple shots of alcohol while on duty. This unprofessional behavior was concerning enough, but what made the situation worse was the discriminatory treatment I received. Despite my attempts to order, I was repeatedly ignored by the staff members, while other patrons were served promptly. I believe the lack of service I received was due to discrimination, which is completely unacceptable. I got a dirty look from one of the female staff members, a short blond, while having a discussion, huddled with the other bar staff members. That's when the dark haired female staff member walked up to me and said they are denying me of service, with no explanation. This left me feeling unwelcomed, hurt, and discriminated against. To address the issue, I called the restaurant to speak to the manager. Unfortunately, I was met with rudeness and was unable to properly discuss my concerns. When I asked for the managers email, I was speedily told and then abruptly hung up on. Such behavior reflects poorly on the establishment and raises serious concerns about its commitment to treating all customers fairly and respectfully. I expect The Dickens takes this feedback seriously and implements necessary changes and addresses these issues to ensure a professional, welcoming and inclusive environment for all customers. I hope that this incident does not reflect the values of your establishment. Racism is subtle these days, existing in locations where it is difficult to see because it is viewed as a social taboo. I found it at the restaurant, but I'm not sure where else it may be. I didn't realize that racism still exists in some places. Until I saw it in front of my eyes. Black consumers had to wait longer than white customers and were refused service.

Came here on an evening in September and sat on the patio (the hostess told us we could sit…read morewherever we wanted and watched us head out there and I guess didn't let the waitress for that section know that we were out there so we waited 10-15 minutes to be greeted). My boyfriend and I decided to have a drink and share the quesadilla - the waitress had the kitchen split it onto two plates so we didn't have to be sharing one plate across the table which was nice. The lights on the patio made for a nice ambiance. The food is very good and I'll be eager to come back again and try more of their menu!

No customer service or loyalty. In their mind they are right and we are wrong. The menu is tired…read moreand the staff are not very friendly. We will not be going there again. There are lots of better pubs around.

Rust Bistrobar is the only spot in Burlington that makes me want to permanently squat in the…read morekitchen and call it a day. Having been back here close to a dozen times over the last decade, I can firmly say this place is the perfect combination of gastro-ingenuity and traditional staples done right. The vibe is "industrial chic," which is essentially code for "I'm feeling something fancy, but still want to be able to visit in my Kirkland shorts." The food has a heavy focus on local ingredients, with flavors that are incredibly tight and well-balanced. The steak frites are so tender I'm pretty sure they were cut with a polite suggestion rather than a knife. The scallops are meaty and perfectly cooked. And of course the burger is absolutely mouthwatering and make it the tempting default option during each visit. The appetizers are all fantastic, Kat and the Korean cauliflower takes the cake! For desert, their house cheesecake is phenomenal, and their in house amber ale is full and flavourful. Our server was on the ball; the water was never empty, and the check ins were always at the right time. Verdict: 10/10. If you want western food with a fun twist and high quality ingredients, this is one spot you must check out!

We went to this place during the holidays time for a weekend brunch and we loved it! It was…read moredecorated so well and had a cozy vibe. Reservations are a must. The service was great, our server gave us a free latte because their coffee machine took forever to work. I got a hazelnut old fashion and it tasted amazing. The food was delicious, we got Huevos Rancheros (instead of tofu I opted for chorizo) and a Chorizo Benedict. Both the dishes were flavorful and came with crispy potatoes. I would recommend this place!

We had Tatum as a server. Oh what a delight she was a delight…read more Our meal did not take long and was so delicious The chicken tikka masala was absolutely delicious and the roasted beef Yorkshire pudding was outstanding. Can't say enough good things about what we enjoyed today. Looking forward to when we return and try new men menu items.

The interior was nice but the food was mid. I was really looking forward to he beef wellington and…read moreI was so disappointed. It barely had any flavour. It's steak. You should season it with salt. Service was good but not worth the price when your food doesn't have much flavour.

Dh and i came to have lunch here. He ordered the mac and cheese which he didn't like it as much as…read morethe one downtown. i ordered the hub chop salad and it was very good but the added chicken was very dry. The balsamic vinegar salad dressing was overpowering the flavor of protein even though i didn't even use half. The service was moderate. Hot food came faster than the salad. Also our server was good she didn't come interrupting us too much. It wasn't busy even though it was about 12:45 p.m when we arrived. It didn't feel like a pub, more like a quiet casual restaurant. Couldn't even hear the sports tv on in their bar area. Even the music was very quiet so it was very easy to hear the other person talking at your table.

Wish I hadn't seen this but on the way back from the bathroom the door to the kitchen was right in…read morefront of me with no door and I saw a guy in the kitchen bend down and pick up what looked like a burger bun and put it back on the plate. This was a very large guy and to my horror I think the owner uggggg

They had Kilkenny Irish cream ale on tap which is very nice. It is a nice light tasting and creamy…read morebeer in one. They also had Blue Moon on tap also. They have 22 drinks on tap in total. Will have to try their food another time. Tonight's bartender was very friendly and nice. We came in 20 minutes to closing but he didn't turn us away. The ambiance is very spacious for a little bar in this community. But they also have booths in the main dining area. Think i will enjoy trying the food next time.

They do it all the work to the fullest and always with a smile…read more Always feature specials at a very reasonable price quality of food is is quite appealing always offering go home. Packages is clean. It's neat. The staff is very helpful. Can't ask for more!