Usually I receive great service here. Earlier this year, however, I had an appointment which left a lot to be desired: I booked in for an eyebrow shape as usual, but my appointment was not 'usual'. First of all, the woman didn't ask me anything about my brow history or what I wanted done in terms of maintenance. She just went right in and waxed (I don't usually get waxed, I get tweezed) and at the end didn't even bother to show me what she had done. Then, she had the nerve to ask me to book a follow up appointment in six weeks. She had to have been kidding!!! No way would I want to go back after that treatment. When I left I finally got a chance to look at my brows: she had completely ripped out all the thickness I had spent months growing out, they were too thin, and she had chopped the ends off completely!! Guess I'll start going back to Body Cafe. read more