As far as price point, we could return. An unfortunate weekend for my brother-in-laws memorial, resulted in the need to stay downtown. After a few searches for a suite, Sinclair topped that list. My spouse is a Ft Worth native and had know of the building where the Sinclair lived. So, childhood memories activated, we booked three nights in the Kennedy suite.
The hotel is touted as a tech hot spot. Which, as far as gadgets go, were everywhere. However, these created more confusion, then anything else. Our porter was kind enough to show us the different "Mood" settings of the curtains/lights, which we promptly forgot a few hours later. Every evening, it was a challenge to get the blinds down our up, manual override didn't seem to be an option. Irritating. The impressively thin and large TV in the lounge room, should have been tossed some time ago. The screen had an obvious "burn in" from hours of staying on with the landing page on the screen, making a constant shadow overlaying the program. Not cool. I know, get outside you are visiting the city. We weren't in the city for a vacation, so this was frustrating. Along with the phone in the living area, which was broken and wasn't charging on the stand it sat on, coupled with quite an uncomfortable sofa/bed couch, impossible to sit on for a period of time, due to it being past it's sell by date. Tech/comfort in the "Suite" area was a bust. Could of just got a simple King room and moved on.
This isn't necessarily a knock, but bring your own water, or everytime you leave and come back into the hotel, grab a few bottled waters up to your room. We seem to always be running out. On the subject of running out, Sunday morning we ordered our "Room Service" breakfast which was a bit comical. After ordering, a few minutes later we got a call back letting us know they were short staffed and not able to bring our breakfast up to the room. We would need to come downstairs to the lobby to pick it up. Which in turn, meant food in containers which no longer were hot. Defeats the purpose of Room Service.
Upon check out, billing issues were aparrant. Our "comp" breakfast wasn't included and internet was charged which should have been complementary. We were able to get that, at least I thought it was removed on the second try. The following day, I noticed that one breakfast was still on the tab, $57 and ironically we were also charged for a night of Valet for a Lexus ($57 as well) which wasn't our car. I needed to call billing to get that resolved.
Yes the building is cool, staff courteous and if you don't mind the late night concert in the square that plays on till 10pm at night, go for it. I would skip a suite, grab a room on the back side of the hotel, away from the square. Bonus, the Wicked Butcher restaurant attached the hotel is fabulous. We ate there all three nights we were there. read more