During an oil change, the technician broke my dipstick off in the dipstick housing on my 2011 5.0 Ford F150 4x4. They (Walmart who to their credit did everything to try to remove old dipstick & fessed up for the accident & reimbursed cost to have removed) then advised me to take truck to "The Shop" in Clute, TX to have it removed - then come back to complete the oil change. Arrived at shop the following morning, and spoke with Mr. Robert. I gave him my information and keys, I believe I was out of there in less than 30 minutes. Mr Robert only charged a minimal labor (no four hour minimum) just their actual time to remove broken dipstick. I just discovered this business because of the accident, but plan on allowing them to put them to rebuild or replace a 5.3 in another vehicle of mine. Good people & especially good mechanics are hard to find these days, so if they continue to do the level service they did this time I will hopefully be giving them a good deal business in the future. read more