I understand this is a laid-back establishment family owned. But in today's economy where…read moreeverybody's looking to save money and going to the big box stores I think it would help if they upped their customer follow up. My wife and I purchased a floor from there and we never received a call thanking us or checking to see how we like our new flooring, that would be helpful and give a good lasting impression that they care about future customers

Creative Carpet is the only carpet store I would ever consider dealing with. The know their…read moreinventory and how to advise you on the right choice for your needs. Our carpet is beautiful. Jim was an absolute jem in helping us position our carpet and loveseats. He outdid himself to help us get it just right. You cannot get better customer service anywhere. I cannot recommend them enough.

Jason Hadden took excellent care of me today, from the phone call to the acquiring of said…read morematerials. They had what I wanted and it was in stock. Excellent service

My contractor had 16' pressure treated deck boards delivered from John's lumber. They really looked…read moresad and they were filled with knots (about 10- 15 knots per board). My contractor specified that we wanted "premium" boards - but the sales guy at John's told him that "premium" was just a marketing gimmick. When I called he gave me the same excuse. When I asked about the #2 & #1 stamps on the boards - he just reiterated his stance. I then called Fingerle Lumber and asked about pressure treated premium boards - they gave me the real scoop and I ordered new boards from Fingerle. They are beautiful, and almost knot free. They are also stamped "premium". We returned the sad boards to John's. Why 2 stars? Maybe the sales guy was just uneducated or new- benefit of the doubt.

We bought a love seat sofa and chair November 2024. The sales woman Carol told us to call them back…read morein a year and they'll repack the cushions. I'll get back to this. After the initial delivery, we noticed that the chair made honking noises. I had them come out to take a look. The repair guy said he couldn't find anything doing it. Now a year later, I had them come back out to recheck the noise that never went away and to have them repack the cushions. The repair guy said the repack was a lie. They don't do that. He still couldn't fix the chair either. Just today I took a look at the chair myself. There were 6 loose bolts that I tightened up. This fixed the chair. Why didn't the repair guy have the sense to bring a 7/16" wrench with him so he could verify all the bolts were tight? He does this for a living. Wouldn't you think he's seen this problem before? Between being lied to about repackig cushions to poor service, I'd look at other sources for furniture next time around.

Great store with a big selection of. EVERYONE is very helpful from the salesman to the delivery…read morepeople. Great store to buy your furniture from.

We had a great experience with Greg Leone last winter. We had really gotten into a bind with snow…read moreremoval. We had a snow removal company for the two prior winters who disappeared without notice. We found another company, who quoted us and got us on the schedule, then showed up the day of a storm, said he felt like our driveway was a "tough job" and left without even doing it a single time. Anyway, step in Greg - who came to our rescue. He came out at after 10 PM that night and plowed us out - and then finished out the winter for us. So incredibly nice, always consistent, fair prices, and always did a great job. I'd highly recommend you use this company - as we've learned, few great people out there that you can depend on and Greg is one of them!

They are very attentive to your needs. Answer calls quickly! And their work is impeccable! They…read moreclean up after the job is done like they were never there. 10 out of 10 stars!

I recently had my old bathtub refinished. Drexel did an amazing job. Very professional and highly…read moreskilled. He went above and beyond to make sure everything was just right. I highly recommend this company.

We have used Vern and Drexel Refinishing on several bathrooms and have been very happy with his…read moreprofessional work. Keep it up Vern!

Always my first stop when i need something for a project around the house. They have a great…read moreselection of products, an incredibly helpful staff that always goes above and beyond to help you get what you need the first time. Prices are always are fair too. As an added bonus, they have a great rewards program and we frequently get $10 or $20 off coupons. Definitely stop here before going to one of the big box stores.

I haven't been in an ACE Hardware store in a very long time. I didn't realize they had so many…read moredifferent sections. I noticed that they had a kitchen area filled with small appliances, food storage, cooking, and bakeware. There are other household products such as cleaning supplies and laundry items. I love their trash cans. My mom actually bought one from here. The Brute ones are amazing and cheap. Great for yard and trash. They have a large section for paint and wood supplies. Anything you can think of, they have. All the the necessary tools as well. Even ladders for outside work, painters, or anyone. One of my favorite things was the storage bins. Perfect for storing away things taking up space. They have many other sections like plumbing, automotive, and hardware. A useful area for me is the doorknobs and padlocks. I was looking for new ones. We also saw lots and lots of tooks for everything. Their biggest section may have been lawn. The lawn area have sprinklers, tools, weedwackers, blowers, lawn mowers, hose, bird feeders, plant food, insect control, fertilizer, grass chemicals, and grass seed. They also have grills and propane. Some of the tools are useful for yard work such as shovels and rakes. It's seems like a great place to buy painting and lawn items more than anything else. I did see some items priced higher than other stores like the cleaning supplies. They do also have some cheap steals.

Looking for bathroom fixtures? Michigan Chandelier is the right place to go if you're interested to…read morebuy anything related to your bathroom and kitchen renovations and building from scratch. No doubt about the quality and quantity of choices available in their massive showroom. On display are chandelier, shower heads, mirrors, counter tops, kitchen faucet, toilet bowls, indoor/outdoor light, sliding doors, bar doors, and even mailboxes... they can customize the order for you. If you're interested but on a budget ... you might end up just window shopping. This business offers the best items (designer / artisan made) so the price is a bit higher compared to Menards and Lowe's. For customer service, we saw a few associates assisting the customers while the rest are at the back answering phone calls and the others simply staring at you without saying hello :-) Honestly we could purchase similar designer items in a lower price. But if you're an interior designer or contractor to a richer client...sky is the limit!

I have been shopping at Herald Wholesale for over 30 years. I love the knowledgeable staff and the…read moreproducts. If you're looking for any beautifu, well made home accoutrements this is the place.

Laura Potter at the Kurtis Utica location is amazingly helpful. I came with so many questions about…read morehandles and knobs for my kitchen and bath remodel and Laura was so patient and helpful in explaining just what I needed to consider when making my choices. She helped me visualize the options in several different ways and by the end of my meeting with her I was confident with my decisions and armed with information to make the installations go perfectly. Laura Potter was simply marvelous.

Very disappointed with the workmanship. Shower tile slanted away from the drain. Had to rip out and…read moredo over. Now after shower water drains into main bathroom floor. Call for repair and told shower door installer will not come out to repair until after COVID. They had no issues to install last summer but now they won't repair.