These guys seem to know what they're doing. Needing a sewing machine fast, I strolled in one lunchtime, set out what I was after and the chap there immediately picked out three machines for me to choose from. I found him extremely knowledgeable, friendly, honest and above all patient as I ummed and ahhed for ages over which one to get. Even more commendable was the fact that despite my questions occasionally giving him the opportunity to trash the significantly cheaper machine, he refused to, standing by the machine's quality. I found this refusal to up-sell really refreshing.
I later discovered that I could have bought the machine I did go for for slightly cheaper than I did, but then they did drop it off at my address for no extra charge (delivery would likely have cost the difference paid or more). Further, I'd happily pay the extra simply for their excellent sales service. They also appear to have an excellent reputation for repairing sewing machines of any age or make, as the variety of second-hand machines in their shop, reviews elsewhere and their willing engagement with a variety of other customers while I was there attest to.
They specialise in sewing machines and related equipment (sergers, pressers etc.) but also have a small haberdashery section. All in all I'm very happy to have bought from them and would highly recommend this place to anyone looking to buy a decent sewing machine or have one repaired. read more