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    The Screen Doctor

    5.0 (1 review)
    Closed 8:30 am - 6:00 pm

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    6 years ago

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    Illinois Energy Windows & Siding

    Illinois Energy Windows & Siding

    2.6
    (86 reviews)

    Had a couple young guys walking the neighborhood asking residents if they needed new windows. I had…read moremost of mine replaced recently, but my living room still had its original windows from 30 years ago. The two guys offered to have someone come out and give us a quote. I thought it would be too small of a job, after all, it was just 3 windows, plus 3 panes of glass above that, and a half circle above that. So I agreed to meet with their rep the following week. Illinois Energy Windows & Siding is one of those companies that insists on both spouses attend the initial meeting. So a nice young man came the following week, measured our windows and sat down with his laptop. I showed him what windows I had replaced less than 5 months ago. He said he needed 30 minutes of our time. After 90 minutes, he still was not done. Sensing our impatience growing, he showed us his quote. Over $29,000 for one room. I told him I had a quote from the company that recently i stalled our other windows. He agreed they were good windows. He pressed a few keys on his laptop, and poof, the price is now $21,000. I told him my quote from the other company was $7,700, and poof, the new price is $19,000. See where I'm going with this? I'm sure this company makes quality windows and I'm sure the installation is fine, and I'm confident they offer a good warranty, but the way the price moved was a clear red flag to stay away from this company.

    I've spent several years dealing with this company, and at this point it's clear the customer…read moreservice, communication, and craftsmanship are all unacceptable. I paid 10K for a front door, and the trim paint has been cracking and peeling since day one. Every "repair" has been a joke. The paint never matches, and Mark--the person they keep sending--doesn't bother to mention anything or communicate. I come home to sloppy, half‑done work that looks like a landlord special. One visit, he didn't even finish caulking the base of the door. When I asked him about it later, he said, "I ran out of caulk." That's not an excuse. That's negligence. And instead of fixing it properly, he left it for me to discover and then forced me to call again to get the job completed. It got so bad last year that I demanded the brick molding be replaced because Mark had sanded off the detailing and smeared caulk everywhere trying to cover it up. Only then did the operations manager suddenly show up--unannounced. When he finally called to schedule a real meeting, he made it worse. He told me he'd replace the trim but was "too afraid" to do the work because I'm "so picky" and would "find something else to complain about." Then he actually told me I should be happy because "the door looks good from the road." Instead of owning their mistakes, he tried to make me the problem. Today I opened yet another ticket because the paint is peeling again--on areas they've already "repaired" multiple times. Same pattern: no communication, no follow‑up, and someone shows up to slap on more mismatched paint that doesn't fix anything. This company has repeatedly shown they can't deliver quality work, can't communicate, and can't take responsibility for their own poor craftsmanship.

    Scientific Home Services

    Scientific Home Services

    4.9
    (157 reviews)

    We recently had almost all the windows in our house replaced by the team at Scientific Home…read moreServices, and we couldn't be happier with the results. Not only do the new windows look sleek and modern, but the entire process was top-notch from start to finish. What really stood out to us was their honesty. While other companies tried to sell us on full-frame replacements, SHS actually advised us to go with insert replacements. They pointed out that our house has high-density older wood framing that was worth preserving. Following their advice preserved the character and strength of our home while saving us a significant amount of money. Their communication was excellent throughout the project, and the installation crew was fantastic: punctual, respectful, and meticulous about keeping the worksite clean. On top of that, their guarantee is rock-solid. I feel completely confident that this was a lifelong investment and that they will stand by their work if anything ever comes up down the road. If you're looking for high-quality window replacement with an honest team you can trust, highly recommend Scientific Home Services.

    I went with Scientific Home Services a second time in 2021 after replacing my kitchen and bedroom…read morewindows-and their quality, craftsmanship is top notch. I would recommend this place to any family or friend if they are replacing windows. They may be pricier but you pay for the great service and professionalism and good quality windows. When I got my large picture window replaced, the team made sure to put covers on their shoes, left no mess, cleaned up and got rid of the old window. I am now 5 years in and the windows are in just as good of shape since when I purchased.

    E V Windows & Doors Inc

    E V Windows & Doors Inc

    4.9
    (96 reviews)

    I could not be more happy with EV Windows and Doors. They installed beautiful new windows to…read morereplace 70 year old windows at my parents house. We learned that the old windows were not even windows by today's standards, they were just huge panes of glass that gave no insulation. He measured the windows so quickly (like 2 minutes) that I wondered if the windows world 3 actually fit (they did!). The price was extremely reasonable; we had intended to get three estimates but my mom and I both lined Kris so much we decided to go with him right away. I chose a day for installation when Kris was going to be out of town on vacation so he let me decide if we wait to wait until he got back or if we wanted him to send his right hand man Daniel. We went with Daniel who showed up right on time on a cold morning. I thought removing the old badly cracked panes of glass would be very difficult. I was right but they got the old ones out quickly and the new ones in so fast and they finished about 30 minutes before their estimate. They only removed one window at a time and our house never got cold on a 33 degree day This was one of the best customer experiences for a project I have ever had. I chose EV Windows after asking CharGBT to find me a great window company with very good reviews and I'm so glad I did. I do not have one negative thing to say. I most strongly recommend Kris and his team.

    We chose EV Windows to replace windows for our entire house. We had 25+ year old vinyl windows…read morewhich were all leaking and drafty. Chris came out to do a thorough inspection and estimate. He was straightforward and provided an honest quote. We also got estimates from the big name companies which were 3x the price and they all made us sit through 2 hour long presentations before measuring and providing astronomical estimates. Chris didn't do any of that and it was a much less time consuming, no nonsense appointment. The work started when promised and his workers were respectful of our house and provided phenomenal quality work. I am so happy we chose Chris for this large project. I would highly recommend E V Windows for all your window needs!

    Ultimate View Windows

    Ultimate View Windows

    4.6
    (21 reviews)

    Ultimate View Windows exceeded all my expectations! From the initial consultation to the final…read moreinstallation, their team was professional, knowledgeable, and incredibly detail-oriented. They took the time to answer all of my questions and made sure everything was done perfectly. The installation crew was punctual, respectful of my home, and cleaned up thoroughly after the job was completed. The quality of the windows is outstanding -- they look amazing and have already made a noticeable difference in energy efficiency and noise reduction. If you're looking for reliable service, top-quality products, and a team that truly cares about customer satisfaction, I highly recommend Ultimate View Windows. I couldn't be happier with the results!

    Great experience from start to finish. Tom was very helpful in offering advice on choice of doors…read moreand windows based on his years of industry experience. He was also extremely transparent and communicated with me on delivery timeframe of custom doors and windows via visits, phone calls and text messages. Paul came out after my choice of doors and windows for final measurements. After a reasonable lead time for the doors and windows, Paul and Derek came out and started their work. They completed the job over two days. Both are true craftsmen. I was absent most of the time attending to errands and work. At the end of both days, my home was clean from the removal and installation of new doors and windows. I could not be any happier with my overall experience with Ultimate View Windows and highly recommend anyone considering them for home contract work.

    JC Lilly Windows and Doors

    JC Lilly Windows and Doors

    4.5
    (132 reviews)

    They were very responsive and when we understood that the work we needed was not the type that JC…read moreLilly covered, they referred us to several other companies that might be able to assist us with what we needed done. The referral was great to work with as well. This says a lot to me about how they run their business overall and I will definitely reach out to them in the future.

    This company came out to do a job on my NEIGHBORS home, they left a mess I had nails all over my…read moredrive way and garbage was blowing all over our street from them, I picked most everything up, but just wanted to ask if they could run a magnet through my rocks ( yes we do occasionally drive on them) I reached out to Silva 4 times before I was contacted back. She was pleasant at first then called me back and told me her worker said he was told by the gentleman here that they did not have to worry about there mess he would take care of it, he didn't want them on his property... 1st off there was no man here ( no one was home at all...) 2nd one of the guys was already on the property picking up the big pieces of trash they let go. She said well he did run his magnet over your driveway, There's NO possible way he did with all the nails that were left and we also have 3 cameras that face our driveway 1 points straight down it one across it and the other the front and the only time it picked anyone up was when he was here picking up the big mess! She did tell me they would be here the next morning between 7-8 am I am still waiting for them but when I called her to ask if there was an eta she blew up on me, was Cussing me out and Hung up on me, Again this was all caught on camera, when I told her I am leaving a review. I have been NOTHING but nice and understanding of them... THIS IS NOT EVEN A COMPANY THAT WAS DOING ANY WORK FOR US BUT A NEIGHBOR!!

    Pro Window Works

    Pro Window Works

    5.0
    (8 reviews)

    Could not be happier with the service we got from Igor at Pro Window works. I had several vendors…read morecome out in a few did not even want to touch the project or gave me sky high quotes. We have a custom window in our foyer that had wood on three sides rotting and basically disintegrating. We did not want to replace the window given how long that would take and Igor came replaced all of the wood on all sides of the window, stained it and it honestly looks exactly like it did when it was new. Not only did he do exceptional work, but is neat as a pin in cleaning up after the project was complete. We will absolutely use him again, highly recommend!

    Have an older home that have vinyl window casings. Thank goodness for Igor and Pro Window Works…read more None of the major/popular window companies did repairs and of course wanted to quote complete window replacements or they didnt service the South Side. I was concerned if Igor would even come to South Shore but without hesitation said he absolutely would. We arranged a time, he inspected the windows of concern, out of the six that I was having troubles with only two needed complete replacement and the others were simple repairs. It took a few weeks for the two windows to be made, not unusual, and this past week he followed up made the appointment and finished the job. I have already referred Igor and Pro Windows to a few friends (whether they need windows or not) because he does a great job and why not share?

    The Screen Doctor - windowsinstallation - Updated August 2026

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