I have been a long time client of both the hair and nail salon. Everyone here is welcoming,…read moreprofessional and does beautiful work. Now I am fortunate enough to work here as well!

THIS SALON RECORDS YOUR CONVERSATIONS WITH YOUR STYLIST WITHOUT YOUR KNOWLEDGE. The most horrible…read moreexperience I've ever had. I went into the salon a few days earlier asked the stylist if she could do my hair color I showed her a picture of what I wanted a color I previously had. She said that she could do it. I asked her if she was absolutely sure she said yes I made an appointment I came back. I went to salon got there at 1 o'clock. She did not take me until 130. I showed her a photo again of me with the hair color I wanted and asked again if she could do it. she said yes. I sat in the chair for over five hours when she started to dry my hair, I told her that it was not what I asked for, she asked Another stylist to help she started adding all kinds of bright red shades. I asked for a little trim and not to take a lot I showed her how much. she took over 2" off my hair. I was so devastated what my hair looked like I was speechless. I walked out of the salon looking like Ronald McDonald. I went back to the salon because I was embarrassed how bad my hair looked like I spoke to the owners daughter she was very nice and said would I let them do something and would refund my money, but she needed to talk to the stylist. I then got a phone call from the owner, who was absolutely nasty and said that my color was beautiful I said it was not what I asked for and that everybody else that saw the color laughed at me. my friend who recommended the salon said sorry for recommending them. the owner got very nasty to me and said that she would not refund my money. the owner also said she hade me on video saying that I liked it. I told her I did not say that I was distraught about what the women did to my hair with the color and how much the stylist cut my hair. I was very adamant about the color and I didn't want a lot cut off. The owner refused to listen to any of my concerns and was very nasty and when I asked to see the videotape that she said she had she refused to show it to me. She is recording conversations that you have with your stylist without your knowledg. I have never had a salon owner treat me the way that this owner did. I do not recommend you going to this salon if you care about your hair and want your hair to be done the way you want not the way they think it should be done. Owner continued to talk about a video she had and when I said she was saying things that were not true and to show me the video she refused. I cannot express what a horrible experience this was.

Excellent and caring hair professionals. Peaceful environment. This is now my salon of choice…read more Special shout-outs to Brooklyn and Madison. Thank you so very much.

I don't get my hair cut often but when I do it's a treat for myself. Jordan was very attentive to…read moremy wishes and was sure to do exactly as I wanted. The salon was clean and very relaxed from the minute I walked in. I will be returning!

First let me say I am very picky when it comes to hair stylists. I have been to several high-end…read moresalons in and around the OBl area but was never really pleased. Not to mention that I paid over $100 at each one. My neighbor begged me to try her Tracey at Hi Lites Salon and I was wowed by her talent. She is the best I have ever been to. I highly recommend you give her a try. Not only will you come out with beautiful hair you will pay a lot less.

Amazing group of ladies in the salon. Always feel welcome and taken care of. Very professional and…read morecaring for the clients they serve.

This was my first appointment at Totally Chic. The receptionist was so friendly and welcoming…read more Mary cut and styled my hair. She took her time and I am so happy with the style!

Amazing service from booking through the end. When I called (Rhonda) made my appointment. I really…read moreneeded a Saturday and she gave me her time slot she had booked for herself so it would be more convenient for me. We talked a bit about what I wanted and I knew I wanted a change and color but not much beyond that. She assured me I'd be in good hands with Hayley. Hayley was great. She brought out color swatches and talked through some different options. There's a cute waiting area in a quiet space in the back while your color sets as well. Perfect to enjoy a cup of coffee. They have heated towels for your neck/head during your shampoo as well. Hayley was so sweet and answered any questions I had without ever being sales person-y or pushy (when should I get my color touched up? Should I do more or less product with my hair having such a fine texture? Etc. ) I'm so happy with how it turned out. I wanted a rich brunette with fall highlights you could see but not Kelly Clarkson chunky. So happy and I've already booked my follow up.

Kim gave me a great haircut! I finally found someone who…read moreknows how to cut straight, fine hair so that it lays right. She took the time to cut my bob. I am SO pleased. I highly recommend her and this salon. All the stylists there do wonderful work.

I love my cut and color by Stephanie. She got me in quickly, was very professional, AND a great…read moredeal! I highly recommend.

So glad I booked with Julie for my cut and color!! She is very professional, knowledgeable and has…read morea wonderful personality! Even my husband noticed how great my hair looked and commented on it when I got home!! Now THAT'S a compliment to Julie's talent!!

When you say you are running late I figure like 15 0r 20 minutes. I waited 40 minutes and you were…read morenowhere near done. Should really let someone know just how late your are running. Wasted my time.

I went in with a bunch of pictures. Not sure exactly what i wanted. Going neck length to short…read more Rylee was great and listen to me. Being a hairdresser from the"older" generation, I was nervous, she and the owner were fantastic. Friendly, sociable and we even laughed a bit. Great atmosphere and I love my haircut Will definitely be back Actually already booked next cut. Thank You Rylee

We moved here 3 years ago and found Ryann. She was at a different salon and then moved. Well we…read morefollowed her! Ryann is wonderful. She makes you feel so relaxed. Oceans is a small salon that does a wonderful job! It's personal and comfortable. We have been there for color, highlights, updo's, and cuts. I recommend this salon to anyone looking for a place to go that makes you feel like you are at a friends house.

Had a terrific first visit to with Kaitlin for a cut and color. She was lovely and very talented…read more My overall experience with the salon was amazing. I'll be back!

We recently purchased a house in Sunset and am trying to plant some roots for a reputable hair…read morestylist and masseuse. Had a massage here a few weeks ago and it was amazing. Did feel a little claustrophobic in the little waiting area (where we filled out our paperwork), but they offered us a glass of "soda" and that helped :) I came back for a cut and style with the co-owner Brittany. She was very friendly and easy to talk to. I'm not usually one to be charty during hair cuts, but she was fun, bubbly and showed interest in learning more about her clients. I love my haircut and will definitely make this place my go-to for hair services!!