I had called to ask about a blowout service being added on to my hair appointment, and Melissa was…read morekind of rude by implying that it was expensive and time-consuming. She told me that she would call me back to let me know if she could add that service, but never got back to me. I showed up the morning of the appointment, and another employee informed me that Melissa was out sick. The employee said that Melissa had tried calling me multiple times to let me know, however I did not receive any communication from her.

We brought our son here for a haircut after an afternoon in Banks. We were so delighted to find…read morethis hip, professional salon. She listened to what he wanted, was so friendly, and our son loves his new look!

Sara Hoffman used to cut my hair at a previous place. I moved and when I moved back, I found her…read moreat Salon Nouveau. I travel a bit to have her cut my hair because she does a fantastic job!

I had an appointment booked for after a long weekend but had some ad hoc meetings show up before…read morethe long weekend ended so I tried to cancel online just an hour into the 48 hour cancelation window and the system did not let me. I tried calling and leaving a message but no response till the morning of the appointment when I called and explained the situation but was met with a really rude person saying I will still changed 50% of the charges for late cancellation. I am not sure how this business runs with basically no leeway to paying customers who have unique situations like this. First and last experience here.

If you have curly hair, you owe it to yourself to go see Jessie at The 3rd Floor Salon and get a…read moregood haircut. Actually, if you have any hair at all you should see Jessie, but I have curly hair, and I know how difficult it is to get a good haircut. I have had a million bad cuts, and finally just started cutting and coloring it myself - which did not look good. I walked into the 3rd Floor Salon on a whim, because the sign said, "Walk-ins Welcome" and I was desperate for a good cut and color for an important event. I am *so* glad I took the chance on Jessie! My curls are back and the color is gorgeous! Jessie is a natural. She understands hair and color. She spent a lot of time looking at my hair to determine how my curls fall, checking the color top and bottom, quizzing me on my preferences and how my hair behaves, etc. She mixed up the most gorgeous color that looks natural, shiny, and is exactly the right shade. She made the cut look easy, and quickly restored my curls. I left my appointment with Jessie feeling like a million dollars, and completely confident. The Salon is great too. My first impression of it was comfortable. The atmosphere is wonderful - welcoming, cosy, and clean - nothing pretentious or stark. If you are looking for a skilled stylist, have curly hair or colored hair, want to find a comfy salon/spa, or simply just want to experience your best haircut ever, then visit Jessie at The 3rd Floor Salon. Just let me get my appointment in first because I found her first!!

Kammie is so amazing! Was told my daughter could not do light pink in her hair so took her to…read moreKammie and she did the most awesome job! I'm having her color my hair next and I can't wait! She's very personable yet highly professional. You will not be disappointed if you go to her for your hair.

My go to! I have been having my hair colored and cut by Ginny for over a decade and have never…read moreconsidered elsewhere! The salon is inviting, comfortable and has the best vibe. It feels like I'm visiting for a girls get together but still very professional. Clients ranging from age 90 to 8 and everyone in between. For over a decade you would assume I have had at least 1 bad experience and honestly I have not. I have full trust in products used, advice given and top notch cleanliness! All the love for Hello Gorgeous, they deserve it!

I have not had a proper haircut in at least 3 years. I was unsure about coming in because I have a…read moremixed curl pattern and fine hair, but after reading the reviews I saw another curl haired girl who was satisfied, so I gave it a try. Jessica fixed my hair right up! She is very attentive and listened to exactly what I wanted. I worked really hard get my hair healthy and she totally honored that. She even blended in the bangs I impulsively gave myself. The service was overall not expensive, didn't take very long and overall it was a comforting, chill environment. There is also yummy pizza close by if you get hungry afterward!

I've been a loyal client at Appel Nouveau for over a decade, and it's been a joy to watch this…read moreplace thrive. There is something so special about seeing stylists start as interns and blossom into incredible pros with their own chairs--it tells you everything you need to know about the talent and heart here. I can just sit down and enjoy my glass of wine while Ally works her magic with color and balayage. I wouldn't trust my curls just to anybody. I always feel so beautiful when I walk out of the salon every time. I wouldn't go anywhere else!

Janette is pure magic, ya'll!!!! My stylist for the last 15…read moreyears recently moved to Europe - and I was terrified at the thought of re-establishing a hairstylist. I cannot believe how lucky I got finding Janette. She gave me THE most perfect layered cut (and my hair is quite difficult to layer). I have been getting compliments on my hair all weekend, and that hadn't happened in years. She's a great listener and was able to perfectly interpret what I wanted & needed for my lifestyle. VASTLY skilled, friendly, upbeat, and so gentle.

Thank you Chelsey for taking care of me and helping me with my color. I am new to the area and I…read morewas well over due getting my color done. Not only did my hair look great but you made me feel welcome with lots of great PNW tips. Looking forward to our next visit

I am so glad I found Chelsey! I have been going to her for cuts and color since January and she has…read morebeen the best! I completely trust her with my hair and I appreciate our conversations each time I visit. She is very knowledgeable about hair care & tips for upkeep. (Even for someone like me, who isn't the most skilled stylist out there. ha ha) Chelsey is genuinely an amazingly talented person! I will be a client as long as I am in Oregon!

I highly recommend Tarin! She does an amazing, high, end, quality for such affordable prices, and…read moreshe is so kind and open to hear what you're going for. She's amazing highly recommend! If they don't answer, just leave a voicemail and they will get back to you.

I've had my hair cut here twice the past couple years. My hair is long, so I wait between cuts…read more It's always been a good experience, except lately, I get an answering machine when calling. I've left a message, three times, in the past months. I've never received a call back. I called a salon in Chehalis today. Someone actually answered. I have an appointment tomorrow for a haircut. And, I see the Chehalis salon will schedule online, which is an advantage. Would be wonderful for Black Lotus to have this scheduling feature I was content with Black Lotus...they have an amazing staff. Wishing they'd respond to their clients, or prospective clients, phone messages.

They did a great job on my Mom's hair cut. Efficient work and clean salon. Nice people.read more

Sai is talented and gave me the cutest pixie cut. I asked him for advice on my cut and he was spot…read moreon, suits me perfectly!

Raven is honestly the best in Portland! She has been doing my hair for the past 7 years and it…read morealways looks amazing every time. I have gone dark and blonde with her and it always looks 10/10. I have super thick/curly hair so I know it is a pain in the butt to work on but she never makes me feel like it's an issue. I can't recommend her enough!

From the owner: Raven has been doing hair for 11 years, she stays up to date on current trends and hairstyles by…read morecontinuing her education regularly. She prides herself in her exceptional customer service ensuring your experience is amazing and that you feel taken care of and heard.

Got my first short hair cut with Michelle T. (before Covid lockdown) She did an excellent job!!…read more Friendly, pleasant atmosphere! Hoping to be able to go back soon!!!