The hotel, a member of the IHG Hotels embodies all the characteristics expected of its library of…read morehotels: clean, efficient reservation processes, organized, and comfortable rooms. It is one of the reasons we choose IHG when possible. What sets the voco St James apart are Mr. Charles, Kentrall, Christina,& Selena. Mr Charles, was the first person we met. He was so friendly & welcoming. Arriving hours before check-in time, he explained he would store our bags then went on to escort & introduce us to Kentrall at the front desk. Kentrall went on to give us a guide to the city & recommendations on what we could do while waiting. They both were like old friends we hadn't seen in a while. So very helpful to hear from locals. We met Selena, another front desk person later. Her recommendations for dining where the locals go was greatly appreciated. Christina, the Food & Beverage felt bad that we missed breakfast onsite one day. It really was on us that we didn't mind the serving time. We were pleasantlt surprised when she offered us three complimentary breakfasts on our last day. Since this was a boutique hotel,it was so nice seeing them each day & chatting a our experiences exploring the city. Being on first name basis with each of them was extremely special. Once strangers, now old friends. This hotel is centrally located so we were able to walk everywhere or access the streetcars easily. Our room was very spacious which was a pleasant surprise since it is a historic hotel. Its French design was very quaint & beautiful. This hotel & the four friends we met would be the main reason we would return when given a chance again

We had a wonderful stay! We loved the location, the room and the service! It's a beautiful quant…read morelittle hotel with the heart of New Orleans. We will most likely be back.

InterContinental New Orleans is A Beautiful Touch of French Elegance in the Heart of NOLA!What an…read moreabsolutely beautiful & outdated (in a good way)hotel! I stayed at this hotel during the recent visit to the Big Easy, and I must say, this hotel is truly a gem! From its elegant architecture and sophisticated atmosphere to its wonderful hospitality and unbeatable location, everything made our stay such a lovely experience! First, let's talk about the LOCATION because it is absolutely FANTASTIC! Situated on the beautiful and historic St. Charles Avenue, right in the heart of downtown NOLA, so its perfectly positioned for exploring the city. Almost everything we wanted to see was within walking distance, and many of the major attractions were less than a mile away! The famous French Quarter, Bourbon Street, Canal Street, Jackson Square, the Mississippi Riverfront, and so many wonderful restaurants, shops, and historical landmarks were all conveniently accessible.i absolutely loved being able to step outside and explore the vibrant streets of NOLA without constantly needing transportation. What a luxury! Now, the architecture and atmosphere deserve their own applause! The InterContinental has such a beautiful, timeless character. There is something incredibly charming about its classic French-inspired elegance and rich architectural details and sophisticated European atmosphere. It has that wonderful old-world charm that I personally adore! The interiors feel elegant, refined, and luxurious without being overly flashy. It is the kind of hotel where classic beauty meets modern comfort, creating an atmosphere that feels both grand and welcoming. Très chic! And yes the cleanliness was another major highlight! The hotel was exceptionally clean and beautifully maintained. From the inviting lobby and elegant common areas to our accommodations, everything felt fresh, comfortable, and thoughtfully cared for. I truly appreciate hotels that pay attention to cleanliness and presentation, and the InterContinental certainly delivered! And the CUSTOMER SERVICE? Absolutely WONDERFUL! Every staff member i encountered was extremely polite, professional, welcoming, and attentive. Whenever i needed something, our requests were handled promptly and efficiently. There was no unnecessary waiting or frustration, just genuinely courteous hospitality and a willingness to help. Those little details make such a difference, especially when you're traveling and want to enjoy every moment of your vacation. The team made me feel very comfortable and well taken care of throughout our stay! Another lovely feature of this hotel is its dining selection. The property is home to Trenasse, known for its Louisiana-inspired Cajun-Creole cuisine and seafood specialties, as well as Pete's, a charming pub-style restaurant located on the lobby level. Having dining options right inside the hotel is certainly convenient, especially after a long day of exploring the city! The hotel also offers a rooftop outdoor swimming pool and fitness facilities, adding another touch of convenience for guests who want to relax or maintain their routines while traveling. What I particularly appreciated was the balance between the hotel's elegant atmosphere and its incredibly convenient location. NOLA is such a lively city, full of music, history, architecture, culture, and unforgettable experiences. Staying somewhere that allows you to enjoy all of that while returning to a beautiful, clean, and comfortable environment is truly wonderful! Overall, my stay at the InterContinental was an absolutely delightful experience! Beautiful French-inspired elegance, exceptional cleanliness, wonderful customer service, and a PRIME LOCATION that makes exploring NOLA incredibly easy. What more could you ask for? If you're planning a trip to New Orleans and appreciate sophisticated hotels with timeless charm, excellent hospitality, and easy access to the city's most iconic attractions, the InterContinental is definitely worth considering! No FREE parking! But valet is available!!! Highly recommended! A beautiful and elegant home away from home in the heart of the Big Easy! Merci beaucoup, InterContinental New Orleans, for such a lovely stay!

Mostly everything that I think important went very well. Dining choices were limited by the main…read moredining room undergoing renovations, but there were many outstanding restaurants within five minutes walking distance that it was not too much of an issue. If you are, as I am, sensitive to chlorinated beverages I'd recommend bringing your own drinks as the in house prices are high. One star off for minimal amenities, pool and fitness available but nothing more.

Absolutely Fantastic!…read more I love the Haunted Hotel. The staff really put this stay over the top! I booked this hotel for Mardi Gras 2025. I was so disappointed they didn't have availability the entire stay, but I was excited nonetheless. This was my first year staying in The Quarter, which made it miles above my other trips. I've gone every year since 2018, only skipping MG due to Covid in 2021. Even before I arrived, which is always a long drive in from KY, the hotel staff were communicating with me and said they would meet me at the hotel. There is a security gate going back into the property that is kept locked, so it's very secure. A young couple who work there met me and helped me in with all my stuff. So nice of them...I always overpack. They gave me my key to my room and one for the gate and took the rest of the payment for the room. They were two of the nicest people I ever met and we even remained friends after I came back to Ontario. They were both into the spooky stuff like I am. I was so impressed by the room. The bed was huge and all the horror and goth inspired touches made me feel right at home. I'm pretty picky about my bed with the RA but this was the most comfortable bed of my entire trip (and 4 other hotels). There were so many pillows and they were amazing. I wanted to steal them, lol, but I would never! The bath towels and comforter were black. There was a little ghost on the shelf in the mini kitchen. The shower curtain was bloody and the bathmat was blood red...and it was grippy. I'm always worried about falling in showers, but the mat was great. Spotlessly clean. The cleanest hotel I've every stayed at. There is a mini Keurig, microwave and refrigerator. They even had non dairy creamers, sweetener, water and little soda cans in the fridge. The first night was very chilly and they had a space heater running for me with the room warmed up. There were spooky signs up (pictures below). The wifi would drop, but I didn't realize you had to go out in the courtyard to connect. But I was at Mardi Gras. Who wants to be tied to the phone/computer? The courtyard is spectacular. There is a big tent with seats at one end and extra chairs/tables with a fire pit at the other near the office. They even invited me back to sit around the fire pit with them after I had to move to the other hotel. The office is decorated with cute spooky items too, and right beside it is a blood fountain. I did a walking tour with a girl I'd had as a guide before and we walked through on the tour and she was so excited to see the hotel from the inside. There is a staircase in the main building with a picture of a little boy at the bottom who tragically fell down the stairs and passed away. When I was telling here the story, we both felt cold air rush in and got goosebumps! While we were walking through, I saw there is a kitchen and coffee area in the bottom of the main building. The area is very safe. I walked there or back many nights and didn't encounter any trouble. There are so many restaurants in walking distance and even a grocery store, Rouses. I'd rented a parking garage spot that was almost a mile away but you can park on the street on Ursuline overnight, but must move your car every 2 hours from I believe it was 9am - 5pm, so it was convenient parking there the night before checkout. The manager is so nice too. Both she and the couple brought towels and always asked if I needed anything. I got to talk to them every day and the hospitality was at a level I've never experienced at another hotel. The manager, Christina, even let me use her umbrella one day when it was raining as I was heading out. I felt so welcomed and so safe there. I really missed it when I went to a chain hotel in the Quarter the last part of my stay. The only negative is that it is a little difficult getting in with stuff. The entranceway is uneven brick and a tad narrow, but that's just a small thing. The staff helped me get my things both in and out. I am glad I wasn't in an upstairs room. Mine was the last on the bottom in the back. I did experience one unexplainable thing. I had a cluster of plastic shopping bags on the floor against the wall and was sitting on the bed using my phone to find a restaurant. The bags rattled, and I thought it must be something settling in one of them. I said, "Is someone here?" and then all six or seven of them rattled and the plastic handles were moving like someone was rifling through them. That was cool and also unsettling. The rooms are clean and comfy, the decor is a spooky girl's dream, lots of little comforts, best staff ever and the courtyard is incredible. I still miss it more than a month later. I do have a room booked (could only get part of my stay again...it books up fast!) for next Mardi Gras...and hope to go if the current administration isn't still snatching anyone they wish off the street. But if you're going to Mardi Gras, stay here! Just don't take the room I want!! LOL

We recently stayed 2 nights at the haunted hotel. Very cool location that is over 300 years old. I…read morestayed in room B5, which was 1/2 of the axe man's room. I loved the way the room was furnished and it had an axe man in the closet. The courtyard was great, decorated with skeletons and stuff. They say there are 3 caskets on the property and by law they cannot be moved. We did a paranormal investigation of the property and the most active rooms were B6 and the one under it, to me. However, room 114 is supposed to be the most haunted room on the property with stories of the bed moving that I have personally been told by someone who stayed in there. There is no parking on site. My recommendation to the find one of the parking garages and uber over. You can walk to everything on the city from the location so parking for your visit makes things a lot easier. I did have issues with our AC unit not working the 2 nights we were there, they even had the AC tech come and fix it the morning after the first night, but after a few hours it stopped working again. Pretty tough in the summer. At least there was a fan and they gave us an extra fan. I liked the place and any Halloween lover will too! I did not have anything weird happen in my room.

The hotel itself is nice, it's old and shows some age but overall it was a good place to stay. Not…read moretoo far from of the French Quarter excitement such as Bourbon Street, Canal Street, Cafe DuMonde and many other popular places, restaurants and shops. Miss Beverly, Miss Diamond and Miss Cynthia who worked the front desk, made morning coffee and did other jobs were exceptionally friendly and remembered us or entire stay. The small saltwater pool was nice in the hot afternoons and evenings as well. We had several celebrations pass by our balcony which were fun to watch, the decorations on the balconies across from us were fun to see as well. I recommend it. Amenities are few, coffee & tea available in the morning from 7-10am (no decaf), housekeeping is only on an as requested basis, the onsite Tiki bar, Latitude 29 is fun, very dark inside, but the drinks were good and our server Alec was very accommodating. Total overall experience was quite good.

If you are not in a hurry then you might like this hotel. The water pressure is close to zero, so…read moreif you have hair to shampoo and condition you better start 2 hours before you leave. The elevators can take 10 minutes to reach your floor and there are only 4 floors. The hallways are not enclosed so be prepared to sweat while waiting for the elevator and the elevator is not air conditioned. Oh and no streaming on their TV's! I really wish I enjoyed it better but I didn't.

I've been to the NOPSI rooftop pool several times for different events, including Yelp Elite events…read moreand Tales of the Cocktail, and it's always a good time. The rooftop has a great atmosphere and is a fun place to enjoy drinks, music, and the pool. I also love seeing the direction NOPSI is taking with its rebranding. The rooftop has been hosting some really fun events and creating new experiences, and I'm excited to see what they continue to bring to the space. Whether you're attending an event or just looking for a fun rooftop experience, this is definitely a spot I enjoy returning to.

My husband got me a room for my birthday so that I could have some me time and soak in the tub. I…read morehave visited the rooftop bar several times so it was a treat to stay in the room. The room was chic and cute but the star of the show was the bathroom. My husband opened those double doors and revealed my own personal spa. The lighting was perfect for an intimate, peaceful and looooonnnng soak. I stayed in the tub 3 hours. Then retired to the softest and comfortable bed. A birthday well spent.

I really enjoyed our stay here. The room was cozy and well appointed with a comfy bed and elegant…read moretouches. Situated outside of the French Quarter in the Central Business District, it was conveniently located near several street car lines. You can also easily walk to the riverfront or the French Quarter. They have a beautiful lobby bar and even serve late night peanut butter and jelly sandwiches. I'd highly recommend staying here!

I have thought long and hard about this review because it makes me so sad. I used to love staying…read morehere...it was my dream hotel. The first time I walked by and saw the chandler I had to go in and see this lobby. I thought to myself that this was a place that if you had to ask what it cost to stay here you couldn't afford it. But I was wrong and it is very affordable! In those days it was filled with stunning antiques, the bar was drop dead gorgeous, and the rooftop pool was so much fun. Then it closed, was purchased by Marriott, and made to look like any other middle of the road hotel. Gone are the antiques, the bar that came from Paris and the rooftop pool. The bar is all red velvet walls, the pool leaks so they walled it off along with the fitness center. Rooms are blah. Lobby is boring. They did keep some paintings which they hung upside down because that's what they did to the hotel. I wasted 5 nights of upgrades. The only thing upgraded in our room was a air purifier in the corner! What a disappointment that was. As was the entire experience of staying here. It's not a Grand Dame anymore. I won't be back.

Quiet location just a block from Bourbon Street. Clean property with coffee available 24/7 and a…read morevery nice garden and pool area in which to relax. The staff, in particular, Pierre made the stay very enjoyable. Great personality with good recommendations.

We stayed here 3 years ago and loved this hotel, unfortunately, upon our return in 2025 it's clear…read morethis hotel is being run down. Paint in the room was chipping, mattress was stained, but overall these were things we could ignore. However, something we couldn't ignore while using the bathroom in the middle of our first night, was that we found we weren't alone. There were 3+ cockroaches hanging out near the tub and a few scurried away before we could kill/photograph them. The next morning we went to the front desk, got our refund and switched hotels. Front desk staff was AWESOME, so kind and quick to help us. However, after we asked to cancel our stay and went back up to the room to get our bags and leave, one of the hotel housekeepers decided to come up to our room and "confront us". She wanted us to show her the cockroaches (that we had killed and flushed) and tried telling us she's never seen a cockroach at Hotel Le Marais before, basically calling us liars. Lol, well, here's some pictures to prove it. Let's ask the audience. Positives: The front desk staff was exceptional. Very helpful, very kind and knowledgeable. It's located close to Bourbon and has a nice courtyard. Negatives: ROACHES IN THE ROOMS, confrontational housekeeper, thin walls.

Overall, I had a very good stay at Hotel Indigo New Orleans French Quarter and would give it four…read morestars. The room itself was surprisingly large and spacious, with plenty of room to spread out and feel comfortable. The hotel was a great base for exploring New Orleans, especially with the French Quarter nearby, and overall I was very happy with the stay. My biggest complaint, though, was the bathroom. It was WAY too small! Considering how large and spacious the rest of the room was, I was genuinely surprised by just how cramped the bathroom felt. There was very little room to move around comfortably, and it was easily the weakest part of the room. Aside from the tiny bathroom, though, I had a great experience. The room was comfortable and spacious, the location was convenient, and I would definitely consider staying here again. A very solid four stars. Give that bathroom a little more breathing room and this could easily have been five!

I'm super happy with this hotel for the price! My room is…read moresuper clean, the bed is very comfortable, and the air conditioning is pumping! Convenient walking distance to everything. Room is quiet and the decor is super cute (crawfish wallpaper- get out of here!)