I went to the doctors today to pick up a prescription and, when I was waiting in a non-queue (i.e. by myself) and not getting any attention from the reception staff I was all like, "whaaat, totally going to Yelp about this when I get home" BUT then I realised that, obviously I'm at a doctors surgery and all my money is on the person the reception staff were discussing being more in need that me. So, I forgive and I move on.
I've been going to this practice since starting university three years ago and it's never let me down. Yes, it's got germy seats and screaming children but, hello, it's a doctors surgery, those things are basically built in when these places open. I like the touch screen thing because it prevents you from shouting your name and date of birth at the receptionist for all to hear and, if you so wish, you can sneak in without anyone noticing. The nurses I've seen have always been friendly and accomodating if extra tests or appointments are needs; for example, I have been in to have my blood pressure taken and, upon mentioning a different ache or pain, she booked me an appointment with another nurse for 10 minutes later. Now that's what I call service.
Local and, more often than not, friendly. All you need from a GP. read more