When our family realized my dad needed assisted living, we knew it was going to be one of the…read morehardest transitions of his life. From the beginning, the team at Golden Pond made that process feel much less overwhelming. More recently, as his dementia progressed and he moved into memory care, they approached that transition with the same compassion and thoughtfulness. What has impressed us most is the genuine sense of community. The staff know the residents by name, take the time to build relationships and create an environment that feels welcoming rather than institutional. It's clear they care about the people who live there. The caretaking team has been patient, kind and attentive as my dad's needs have changed. Whenever we've had questions or concerns, they've been responsive and willing to work with us. One thing that has really stood out is their flexibility. As my dad's needs evolved, they didn't treat the move from assisted living to memory care as simply a change of location. They worked with us to find the right approach for him, helping make what could have been a very difficult transition feel seamless. Choosing an assisted living community is never an easy decision, but Golden Pond has given us confidence that my dad is in a place where he's cared for, respected and part of a real community. We're thankful for everything they've done for him and for our family.

An incredible establishment filled with lots of love! I had visited a family friend who resides at…read moreGolden Pond and she LOVES the community and life she has there. The staff from all levels go above and beyond to provide the most attentive and caring experience. They also have a wonderful dining room, and I was surprised to see that they have a really great happy hour! I highly recommend Golden Pond to anyone looking to enjoy assisted or independent living comfortably and happily!

Our family relocated my Mother to Sunrise at Pinehurst, Denver/Littleton approximately two years…read moreago. She is in the Memory Care area, due to her affliction. I cannot say enough good things about this place! I live only a couple of blocks away and have a tendency to visit often, unannounced. Never, have I encountered anything worth questioning. Everyone, from the caregiver to the staff or the medical person, the floor Director, the activities personnel and the drivers are beyond wonderful. The nursing staff, more than attentive to anything that arises. The front desk people greet you, like you're good family. Even, the finance lady is a gem, easy to work with and accommodating. I suspect the warmth and caring is under the direction of the Executive Director. Thank you, thank you! All through the COVID pandemic - they took all precautions available and immediately. Every time they test staff and patients = negative! Incredible!! The best part - our mom is happy, content and well taken care of. I posted 3 photos from this past year, at her new home, Sunrise. 5 STARS all the way!

I would caution anyone considering this establishment for their loved one. It is smoke and mirrors…read more It's a beautiful comfortable place on the outside, but the operations of the infrastructure are not . sunrise is continually understaffed. The employees are overworked and underappreciated.The weekend it is even worse when the Management is not around.Several times on a Sunday morning you would go in and my loved one would not have been fed breakfast at 11 a.m. Please use caution and do your homework..

This home is truly that, a home! The residents and their families are treated as family. The staff…read moreis kind and respectful and the grounds are lovely. Highly recommend!

The phrase "institutional setting" has little meaning here. Everyone on the staff is thoughtful and…read morekind and always cared for and enjoyed our mother's company. The Manor goes above and beyond caring for its residents. When our mother passed you could not ask for a more tender response. I live in Vermont and yet felt I knew the staff well enough so that when I visited they knew who I was. I cannot say enough goo things about The Manor. I am so glad my mother's last couple of years were spent here. No second thoughts about whether or not this ws the right choice. This was the best choice.

Top dollar for decent care. The food is definitely not gourmet! They are understaffed and over…read moreworked. Overall the staff is kind and hard working . But for the price they should be providing better service and care.

My dad resides at Stone Creek and we couldn't be happier with his experience. The facility is…read morebeautiful, spotless, well maintained, and in a great neighborhood. More importantly, the team is incredible. Robb, Susie, Janice, Carol, Carmen, and the entire staff are experienced, caring, kind, empathetic, helpful, and engaged. The quality and variety of activities are outstanding and my dad always has things to keep him busy and happy. In addition, the residents are delightful and there is friendship, community, and kinship. Thank you , Stone Creek, for your exceptional care of our wonderful dad!

My grandmother was moved in here about 3 months ago, and the staff has been nothing but amazing and…read morecaring. The dining staff is able to cater to each residents needs, and keep the menu fresh and new. The staff is also extremely friendly when I go in to visit. They also put on events, for example the other day they brought in therapy goats to engage with the residents. Overall a wonderful place and an amazing decision to move my grandmother there!

I can't say enough good things about this place and these people. My Mom lived there for the past 5…read moreyears. She loved it, and really everytime I was there - I thought it was perfect. The staff was always so superior, caring and compassionate. Mom always told us how she felt "at home" there. Spotlessly clean, friendly people and caring staff. The other residents were charming and friendly. My Mom was able to have a wonderful last 5 years of her life in large part because she had her apartment at the Brookdale Meridian Westland in Lakewood.

Not enough caregivers or QMAPs. Food is not always that good. Maintenance is slow, corporate…read moreprioritizes profits over people.

Like other reviews mention - HighPointe is a beautiful community. We toured over twenty memory care…read morecommunities for our loved one. This review is based off of the tour of memory care and not assisted living. The sales lady was fairly new to HighPointe. We had a pretty good meeting in a common area by the main entry. I explained my relative was diagnosed in 2011 with Alzheimer's related dementia but was (and still is) in great health otherwise. She explained they have 5 levels of care (the most number of care levels out of any place we toured). The top level being $2500.00 a month in addition to the monthly room/board rate. She said based off of what I told her - my relative would probably need HighPointe's top care level at $2500.00 a month? I thought - what? Number one - you're not a nurse and number two - you haven't even done an assessment?? Finally got to tour memory care. So you have to have someone access the 3rd floor via the elevators both going to and leaving memory care - they will not give family members the code (another story related to that later). Memory care is very nice - entire floor U shaped with central dining and activity areas and a nice outdoor patio. The sales lady did not acknowledge any care givers or residents by name. There are only 4 care givers for 30 residents (a low ratio of care givers). The smallest studios are TINY - maybe 180 sq feet. It was depressing to look at. Yes they have larger studios/rooms but the $ amount per month goes up per square footage. Note to HighPointe family - when building additional new communities - design all memory care suites the same size . Your five room choice pricing with additional five care level of pricing is ridiculous. Have your architect spend a week in a memory care community. I inquired with sales lady L - so how do four care givers know what level of care all 30 residents are needing and paying for? Her reply was "they just do". Really? Care givers don't get paid much no matter where they work - so do they honestly know that Bob is a 3, Pat is a 5, Larry is a 1, etc etc? Ok so doing the math - a mid size studio along with level 5 care (which sales person said my relative would need) would put us at over $7000 a month? So we found a community within a mile of HighPointe; -has all inclusive pricing - no care levels and under $6k a month. -all rooms are exact same size in memory care -there are 4 care givers for twenty residents (much better ratio) Recently met the daughter of a resident who said she did her "due diligence " and had selected HighPointe for her mom who probably is at stage 6 with Alzheimer's. She said her mom became so severely dehydrated due to lack of care at HighPointe that she ended up in the hospital for over a week. She moved her to where we are and is so much happier with the care. Met a Director of Nursing for another community who said he had to do an assessment of a HighPointe resident for his community and he had to wait 15 minutes for elevator access to leave the memory care secured area. HighPointe you are a beautiful community but as previous reviews on Yelp and other websites point out - your memory care structure and set up needs some help. When I visited - three of your four care givers were just standing (one was seated) around. I thought to myself "where are the 25 residents and what are they doing".

This review will be fair but it will also be truthful…read more My dad lived at Nightingale Suites for 14 months. I placed him there because I had the unique opportunity of working next door at Springwood Retirement - independant living. Working next door gave me the ability to check on my dad daily. At first, things were fine. As the months went on, I started to notice the high turnover with caregivers and the QMAPS. I also began to notice that my dad's foot rests for his wheelchair were not being used on a regular basis. My dad became wheelchair bound due to having diabetic neuropathy - he was not able to feel his feet therefore, he needed the foot rests because he was unable to hold his feet up off the ground while being pushed in his chair. The fact that the footrests were not used caused him to drag his feet and his right ankle was repeatedly hit with the front right wheelchair wheel. I found a wound one morning, even though he was being dressed by the staff every day; they either didn't see it or saw it and didn't care and guess what, it became infected. The bad part about that wound was, my dad could not feel it either due to the neuropathy. Also, one morning I noticed his left elbow was extremely swollen and it had a scrape on it. When I asked about the injury, nobody knew what had happened. Additionally, there was one morning I went in to visit and noticed his carpet had a huge stain on it, to the right of his recliner. Upon looking at it further, I noticed that he had deficated on the carpet during a fall the day before; the fall occurred around 3:30pm the day prior and I was in to visit him around 9:00am the morning after the fall so, that mess had sat on the carpet for 18 hours. I ended up cleaning it up before I went to work. I then notified the director about the carpet situation and they had the carpet shampooed. My dad paid a lot of money for his care so I expected things to be better which is the reason for the 2 stars - things could have been better. My dad was also on insulin - 28 units daily, If his blood sugar was 150 or less, he was not to get insulin that day - 150 or higher, he would get his insulin shot. One evening I was visiting my dad, the QMAP came in to test his glucose, it was 150 therefore he should have not recieved a shot that day, he got the shot anyway and by the time I asked what his blood sugar was, he had given himself the shot - he was not himself for 2 days after receiving that shot. When I brought this issue up to managment, I was told, they would counsel the QMAP - the damage had been done at this point. There were also numerous times I found his medication in his recliner or under his recliner - medication management is one of the things that residents pay for, yet it was not being monitored correctly. Let me add, upon any concerns or compliants, the standard reponse is - "we will counsel that staff member" Now the fair part.....He did have a couple of good caretakers, he did enjoy the food and the company of the other residents. My dad was stubborn and would not push his button when he needed to get up to use the restroom but he also had advanced dementia and he was a level 4 which meant he was to be checked on hourly, I do not think that was happening and I say that because, I would be with him for a couple of hours at times and vary rarely would anyone come to check on him. I chose not to move my dad because he was so confused at times and I was worried that a move would cause him to spiral. When choosing assisted living for a parent, its hard. You never know what goes on when you are not there. Which is why I feel obligated to write this review and be as thorough as possible.

Our dads experience at Nightingale Suites went very well. His Care team was exceptional. they were…read morevery attentive we would recommend them highly to anyone who needs an affordable Assisted Living community in the area.

Assisted living* hospitality care service, from humans who care. Located in old little town…read moreLittleton, business office works cohesively with care staff and dietary services providing a "at home like living" for residences. Down to earth care quality. Come on over to experience charming Littleton by Libby Bortz assited loving, and living.

The Libby Bortz Center is very clean and the nurses aides are very efficient! My only reason for…read morenot the five stars is the food that they served my mom when I transported her from New Orleans. In my family, dumping a family member in a nursing home is a sin!! But the Libby Bortz Center is very good in their care. I felt guilty during at that time, but I just sold my home in Five Points and moved south to Littleton so my mom would more be more safe and I know friends that can take care of her while I'm at work. But the center is excellent in its care and also designed for people with low to moderate incomes and your timing has to spot on to get a temporary room. You will see an older TV in the room on my photo - it did have a remote control with it.