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The Restaurant Store

5.0 (4 reviews)
Closed • Closed
Updated 1 month ago

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Restaurant supplies

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9 months ago

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10 months ago

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Sarah D.

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5 years ago

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Ask the Community - The Restaurant Store

The Restaurant Store - Lancaster - Restaurant supply store with pickup

The Restaurant Store - Lancaster

(7 reviews)

The restaurant store is my go to place for a number of items. They have nice packaged desserts and…read moreappetizers if I'm hosting something at my office. I make homemade dog food for my dogs and I can buy massive 40 lb boxes of boneless chicken breasts, frozen fish and frozen vegetables far less expensive than Sam's Club, Costco or a grocery store, unless they're having some huge sale. I cook for our community dinner once a month and you can get canned goods in quantity and quality. Many think you have to be a restaurant owner to shop here. You just need to be a business owner. I could have also gotten a membership through my church or Community Group. If you provide the 501C documents, you can shop tax free.

Best customer service around! We stopped in to pick up a few things that we needed and we were…read morepleasantly surprised. The store is large, well laid out and full of everything you could ever need. But the best thing about our visit, was the staff. They take customer service seriously. We were asked a few times while perusing by different associates if we needed help finding anything. They didn't give off the pushy "car salesman " vibe either. They genuinely wanted to help. When you go to check out, they will walk to you and take you to a register to get you checked out. But then... are you sitting down?... that same associate walks you out to your vehicle and loads everything in. I know, right!! Where else can you go and get service like that? Everyone was so friendly and smiling. We will definitely be back and will actually be looking forward to it.

CVS Pharmacy

CVS Pharmacy

(21 reviews)

$$

I've been going to this CVS since I was in middle school and several of my family members are…read moreregulars. It's an above average pharmacy and I'm grateful I've had it nearby. The service from the pharmacy is pretty good. Pharmacy counters are often cesspools of terrible service since they're in the overlapping part of the Venn diagram of things that involve health insurance, are tightly regulated, have employees endowed with strange power and uncomfortable responsibility, are subject to the hassles of day-to-day retail, etc. But, over twenty years, including very recently, we've had almost all good experiences and none as bafflingly bad as I've found commonplace at many pharmacies. The retail store has a nice selection and covers all of the bases you'd expect. The aisles and sections are well labeled and the layout is fairly intuitive, so you can find what you need even if you're the mix of confused, tired, and stressed out that one sometimes is when searching a drug store. In addition to medicines and toiletries, they have a lot of the odds, ends, seasonal items, and conveniences that sometimes draw one to a CVS. And, the checkout counter staff are generally pretty pleasant and try to be helpful. As of this writing, the overall star rating for this store seems unfairly low. I'm sure that the reviewers who gave bad ratings due to a bad experience are telling the truth... I've had my share of bad reviews pharmacy experiences, and I'm sure this location isn't immune to them... but, I don't think those are reflective of the norm at this store, where across countless visits the vast majority of our experiences have been great, and where even when there have been challenges with, say, coordinating with a doctor's office or insurance company, they've been competent and willing to be helpful.

I've been coming to this pharmacy for months. I'm here weekly getting some kind of prescription…read more.. today I came in and walked in on Diane or Dianna (old with long grey hair and a bang) being very rude to other customers ahead of me. I of course minded my business. When there was two people ahead of me she yelled out asking me what do I need. Very clearly uncomfortable yelling my business in front of everyone I nicely said "I wanted to ask about a supply you guys have back" there and pointed (I needed insulin needles). She asked me do I need anything from the case and I said no and again pointed to the back and said I rather not discuss this in front of everyone and she threw her hands at me and said "whatever". All the customers looked at me and let me know they saw that too.... When I finally make it to the front of the line so I could speak privately, I asked her is she allowed to tell customers whatever. She told me that she's "sorry if saying whatever is rude but you're holding up my line"... I was the third person in line when you yelled at me, how am I holding up your line? I told her that she's rude and I just got out the hospital and don't appreciate her being nasty and her words were "oh well I can't help you so please stand to the side"... I do get helped by a pharmacist but Diane is extremely nasty and has outgrown the patience needed to work in customer service. The pharmacist did say she was going to talk to her and that's great. But I will not be dealing with Diane in the future

The Restaurant Store - suppliesrestaurant - Updated May 2026

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