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The Reserve at Arbor Lakes

3.1 (10 reviews)
Closed • 10:00 am - 6:00 pm
Updated 1 month ago

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Crossroads at Elm Creek

Crossroads at Elm Creek

(7 reviews)

We've moved in here temporarily after selling our house and our next home isn't available. It's our…read morefirst experience in lots of years living in an apartment. It was a special treat to move into a brand new apartment which had not been occupied previously. There are lots of good things to be said about Crossroads. The leasing manager is friendly and helpful. The fitness area is clean and not busy. The underground garage is nice, clean, and brightly lighted. A coffee bar in the lobby is available 24/7 and has me addicted to afternoon lattes. We needed short-term housing and were grateful to be able to sign a six-month lease without paying a premium. Move-in was very easy. The location directly across from Elm Creek Park is perfect for walkers and cyclists with quick access to the southwest corner of the park's trails. We don't have a dog, but it seems that a majority of Crossroads residents do. The negative things about renting at Crossroads? All of our maintenance requests have been addressed quickly and efficiently, but it's a little concerning that it's been two months since the previous maintenance person left and he hasn't been replaced yet. Also, the brochure indicates that there's a car wash bay, but there isn't one. Our biggest complaint really is that there doesn't seem to be very good soundproofing between the floors. We're on 2nd floor, and we hear our upstairs neighbor stomping around all day long. If she's not pounding across the floor then we hear her chair sliding in and out from the table. Our living room, bathroom, and kitchen all have a hard vinyl plank floor surface so maybe that contributes to the noise problem. Or maybe our neighbor, a small woman, is an extraordinarily heavy walker. Based on our experience though I would recommend only renting on the third (too) floor here.

I rented at the Crossroad's at Elm Creek for 2 years. First year was ok which is I renewed for a…read moresecond. This last year has been an awful experience. 1. I have had over 6 packages lost and management said they looked in Locker for them. They didn't as I discovered the original packages delivered to same locker. 2. For 2 months I was charged 40 dollars (2x normal cost) for garbage for a 1 bedroom apartment. They said this cost was due to people throwing mattresses etc in garbage. The companies policy was to pass this cost to all residents. 3. They require a parking pass, even for the cars in the garage where an opener and I have assigned parking. Last week I purchased new vehicle after hours and parked in my assigned spot, which I pay for. My car was towed. I have spoken with management here and they don't hear complaints. I have called what this company calls peak cares and left numerous messages. I don't get response. I'm sharing here to help others in making a decision on doing business with this company, it's in dire need of an under new management sign!

Quinn at Plymouth Apartments

Quinn at Plymouth Apartments

(9 reviews)

I was seeking this place out to rent. I had specific requests. Top floor, tree facing. I visited…read moretwice. The first time I was given a different number than the one listed on the site and showed a wrong apartment than the size i requested. They had a number of fees added which i learned my second visit and it make sense since they're a fenced in complex. They made me wait 10 minutes my first visit and about 30 my second before visiting an apartment. I was pretty sold on renting with them after my second visit with the correct sized apartment although i got home and realized the apartment they were going to place me in was a second floor apartment. I was pretty frustrated and opted to seek housing elsewhere. This is a huge bummer because their apartments are gorgeous, spacious, and they appear to be very nice individuals. Although i prefer upfront communication, honesty, and to know what I'm signing up for versus moving into an apartment that will not work for me and then needing to move (they also mentioned to me that many renters do move apartments and I suspect this is why). They did a good job of follow up text and calls as well. Giving me time to think and make decisions.

I just want to say if you consider this luxury then I'm sorry we've been trying to get out of this…read moreplace for months due to so many issues that's been driving us away from wanting to stay here just know you'll be paying an arm and leg for the monthly rent We've had black mold in our unit which didn't get fixed until way out There garage door ruined my car which they fix or bother to help! Which is amazing We've had so many mice come through

Stoneleigh at the Reserve

Stoneleigh at the Reserve

(4 reviews)

I undertook a wide-ranging search of Twin Cities 1-bedroom apartments with a large enough open area…read moreto squeeze in my 5'10" baby grand piano (which required about 6'x9' of space). Needless to say, there aren't many floorplans out there that fit my need. Towards the end of my search I was surprised to find The Bluestone floorplan at Stoneleigh, which fit my requirements. During my tour, I admired the design and finish of the apartment building, and then the apartments themselves. I didn't see other apartments in this price range (sub-$2,000) with crown molding, subtle wall accent color, 1000+ sq ft, and even in-unit full-size washer/dryers. However, I would have preferred a more functional breakfast bar, a bit more kitchen counter space, and a gas range in lieu of the electric stove. Stoneleigh is a large complex with over 300 apartments spread across four buildings. The main building is pet-free and hosts two fitness centers, two common areas that can be rented for the day, along with the leasing offices. Speaking of leasing, ask for Barbara when you visit, as she was a joy to work with and on top of all of the paperwork with appropriate follow-up. There is a lovely large pool outside the main building, with charcoal grills beyond in a shaded picnic area (no propane grills available). Grocery stores, a Target, Starbucks, and the like are all a 5-minute drive away. A major bicycle trail heads north to Maple Grove from this complex.

I lived at Stoneleigh at the Reserve for over 4 years. I only left recently when I purchased a…read morecondo. At a friends suggestion, I created a list of criteria that I wanted in an apartment before I started visiting properties. Not just the obvious criteria. o I listed Design quality. I wanted more than 4 walls. I selected a one large bedroom, with fireplace, built in desk, walk-in pantry, with storage down the hall. Top floor by the elevator with view of pool. o I listed concierge style customer service. At Stoneleigh, a team of customer care professionals are there to assist you in the way that you would receive assistance at a 5 star resort. o I listed a competent, responsive maintenance team. Stoneleigh offers world class maintenance service from an exceptional team led by Roger and Curt. I delayed buying a condo for an extra year because I didn't want to be "on my own" without these two teams. A sign of a great leader is one who won't ask his team to do anything he is not willing to do. Andrew models "leading by example." If you are looking for a short term transitional solution or a long term living solution, you will want to visit Stoneleigh.

Fireside Hearth & Home - Maple Grove

Fireside Hearth & Home - Maple Grove

(2 reviews)

Last week, I called and set up an appointment for a technician to come out and take a look at our…read morefireplace, which was working, but occasionally cutting out. Last night, we were sitting in our living room watching TV while warmed by our fireplace. Today, their technician comes out, takes it apart, cleans it, "condemns" it, disables it, and generally charges me $300 to turn a fireplace that works 99% of the time into a fireplace that works 0% of the time. He said the cause was a piece of tubing that had sprung a hole. Tubing! A place that sells gas-powered fireplaces couldn't replace tubing! The only reason I had them out was that none of the other repair places I found would "service that brand."

This review is targeted at the employee, not the store as I know how hard it is to find talented…read morehelp these days. I went into FH&H yesterday and spoke with the sales rep. All I was looking for were a couple of clamps to finish the installation of my wood burning insert. This guy obviously had no clue what he was talking about and kept insisting that these circular clamps need to be manufacturer specific. He went on so long about it that the customer he was initially talking with left the building - I figured she saw an opening and hit the road. I ended up finding the stainless clamps at a near by big box hartdware store. My advice to the owners of FH&H - find a new showroom sales rep - this guy does not have what you need.

The Reserve at Arbor Lakes - apartments - Updated May 2026

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