A good friend told me about your company. I called a few days in advance for table linens for a Rehearsal Dinner last Friday 6/7/24. They had everything I needed. Thank you. I was able to pick up my order two days early and returned it Monday morning 6/10/24. Very pleased! I recommend! read more

Don't bother if your order isn't $600! Try "It's My Party Rentals" in Alpharetta or "Suburban Party Rental" in Marietta. I went in to place an order for my daughter's May graduation party. Since they are only 1/2 mile away from my house and I used them in 2013, I thought it would be easy to do so again. I was wrong! I walked in their showroom and two women were sitting behind the counter. I began a discussion with the Owner, Liz, on what I needed. She came out from behind the counter to show me what they had available by pointing those things out on the showroom floor. They no longer rent umbrella tables (understandable), but Liz kept referring to tables she and her husband ordered at a trade show that were supposed to be in that week. She said she thought they held umbrellas, but wasn't sure. She said she would have to talk to her husband to confirm and get back to me. Liz stated that the minimum order for delivery is $200. After going back and forth on different scenarios that included tables with and without umbrellas, we arrived at an amount just over the $200 minimum in either scenario. When we began to discuss when I would need the equipment delivered, she was clear in letting me know that delivery would be tricky because my $200 order couldn't delay a $600 order because they would lose money. Without warning, she asked me, "Well, what kind of car do you drive?" When I told her it's a convertible Camaro, she asked me, "Well, what kind of car do your kids drive?" Um, none of your business! Is $200 the minimum order for delivery or not? She went on to say that if I knew someone with a truck or SUV, I could have them pick up and drop off the equipment. After the above discussion, we went back to the front desk and she started giving me delivery and pick up dates. After having decided on a delivery and pick up date, she reneged! She said that the calendar was tight and they would be moving some things around and she would call me to let me know 1) whether or not the tables held umbrellas and 2) when they could deliver and pick up the equipment. She said until then, she couldn't give me a quote. I left. This was on Tuesday. Fast forward to Friday...she never called me. I called the store and explained my situation to the woman that answered the phone. She said she would call Liz and get back to me. She called me back and let me know that the tables weren't coming in. She then asked if I wanted to place a partial order by getting the balance of the equipment I wanted (chairs, tablecloths, hi boys, etc.) with them and I could get the tables somewhere else. I kindly declined the partial order. ! I found that to be very tacky! Liz didn't even bother calling me back to let me know the tables weren't coming in. I'm not surprised as she was very dismissive of my $200 order while I was in the showroom. I called "It's My Party Rentals" in Alpharetta. Although they didn't have the tables with umbrellas, they referred me to "Suburban Party Rental" because she thought they may rent them. I called Suburban Party Rental, and they have the tables and will be delivering my entire $300 order from Marietta (approx. 10 miles away). read more

The rental place did a grad party for us. Brand new tent, tables and chairs. Very fair pricing. They came the date they told us and they picked up the day the told us. They called both times to tell us they were on the ways. Eric, Vincent and Shakur did a great job. Very personable and made sure i was happy with the final placement. The owner also came out to check on the final installation which was appreciated So big thank you! read more

The staff are friendly and helpful. I needed to rent some chairs for a get together and it they made it super easy you can pick up anytime on Friday or by one p.m. on Saturday and bring them back on Monday. Twelve chairs wa $15.00. If you are in need of tents or linens they've got ya covered. read more

The Rental Place - Party Supplies Near Me - Alpharetta, Georgia

.....just a note....when you see a negative review please look at all the reviews given by the person. Vanessa B has given 17 reviews...from what I saw she declared all but one of her experiences as AWFUL....that should be a big clue. James M has two reviews both negative. It seems that of you choose to review you should also praise businesses also...but....some people are hard to please. Reviewing these two negative reviews has sure motivated me to say "thank you" to those who do a good job! read more

The Rental Place - Welch/Nicholson Reception A Texas Deputy married a Georgia Peach - Party Supplies Near Me - Alpharetta, Georgia

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Absolutely horrid staff. Liz was completely rude to my wife when she placed an order a month in advance and it was still late. Tent took hours to set up. Probably would have gone faster if the younger white guy actually helped. The tent looked dingy when it was finally put up. To top it off they were a day late to pick everything up and charged us more for their screw up. DO NOT USE THIS COMPANY. read more

This business is wonderful. Their customer service went above and beyond for me. They have excellent products and work with individual needs. Highly recommend them. read more