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    The Rec Room

    2.8 (46 reviews)
    Open 12:00 am - 8:00 pm

    Services - The Rec Room

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    Dry hot dog... no condiments other than ketchup available.
    Dana C.

    Well this place has sure gone down hill. We headed to the Rec Room on Saturday to celebrate a 14 year old's birthday - there was just 4 of us, no big group or anything. Prices are reasonable - our Game credits came to just under $100 and lasted a couple hours. For the most part, the games are fun. But here are the issues we encountered: A couple of games were not working - but you didn't know that until after you swiped your card and it took your credits. There are NO staff on the floor, so if you have an issue, your only option is to go to the Trophy Room and tell them about it. They'll radio somebody to go to the game in question to fix it and "scan you in" so you can play without losing my credits. Well, we waiting next to one machine for almost 15 minutes and nobody came. Then we tried to go back to the trophy room but there was a long line up. We probably forfeited 20 - 30 credits at various games that either weren't working at all, or not working properly (one of the basketball games appeared to work, but after your game you would realize that it didn't count any of your baskets - so no matter how many you got in, it counted zero and you only got 5 tickets in return). There's also no sanitizing happening at any of the games. There are a few hand sanitizer stations set up around the room, but nobody wiping down games at all. We went into the restaurant in the main area for a quick snack. You have to scan a QR code to see the menu... which normally I don't care about, but they clearly aren't concerned about germs in any other area, so why not just give the kids physical menus to look at? So the kids ordered a hot dog and a hamburger from the kids menu. They were tasty enough, but there were no condiments available, except for ketchup. I had to flag our waiter down to ask for napkins, cutlery, and condiments. He brought us little cocktail napkins, no cutlery, and told us there was only ketchup. My boyfriend and I shared a big soft pretzel - no complaints there. It was hot and soft and delicious. The beer cheese and dill ranch were tasty too. Our server took our empty pop glasses away, and didn't ask if we wanted refills. Oh... and the kids menu is supposed to come with dessert (brownie or a sundae I think) - The kids weren't asked what they wanted, and we didn't think about it until after we left. TL;DR The games were fun but the over all experience does not leave me wanting to go back anytime soon.

    Live music with The Normals
    Violet P.

    The first time, I only walked through the Rec Room and the staff I interacted with on a weekday afternoon were friendly and it was not busy. I wanted to check out the games and also the eating area. It reminded me of Playdium where I used to frequent in West Ed in the '90s. The next time I went was to hear an 80s tribute band. They started at 9:30 and glad our friends went before 8:30 to snag a table for 8 on the dance floor close to the stage. We love 80s and dressing up but it seemed we were the only ones that had that idea. There's a variety of drinks and most of them are in the $10-$12 range. Our server came to get our drink orders and we browsed the food menu. We also decided to share a giant pretzel for $9 and sundae that my husband had. The pretzel came with dill dip and cheese dip. I like the softness and warmth of the dough and with a touch of dill was good. My husband commented he would have also liked mustard. Since we had a table of 8, they automatically charged 18% gratuity. The bottles of water were refilled which was great. My drink was ok, but would try something else next time. I asked about getting Scene points and our server said one card per table could collect points. The band was a lot of fun! Bring back The Normals and we will definitely be back. It turned back time and we danced and sang for hours. There were a few breaks in the set so great for bathroom breaks and chatting as it does get loud close to the stage. I won the contest for best dressed and looking forward to playing games for 2 hours! They have a giant Pac Man and would like more pinball but I'm sure I've find lots of games to keep me entertained. I see they have cheaper game rates on Sunday and Tuesday. Also wouldn't mind checking out Tuesday trivia night.

    Salmon avocado sandwich @ The Rec Room
    Daisy Y.

    Came here to play VR in The Void (which was freaking AWESOME, btw), and there was a promo going on where you got a coupon for $10 off an appetizer down in the restaurant. We headed down to the restaurant, tons of empty tables, but all with "reserved" signs on them and dirty dishes piled on them. We wander around aimlessly, hoping staff would help us, but no dice. They either ignored us, or were too busy. Finally, we find someone standing around, and we get directed to speak to someone at a desk, which I found pretty annoying, because it's obvious the person worked there, and they didn't look like they were doing anything other than holding the wall up. Anyway. I digress. So we head to the desk, we're told the only seats are available are at the bar, or we can wait an hour for a table. Once again, these tables are completely EMPTY, minus the dirty dishes their staff seem incapable of cleaning off. Fine. We didn't want to waste the $10 coupons, so we sit at the bar. Bartender seems nice, but when he sees we aren't there to drink, he pulls a total Dr Jekyll/Mr Hyde on us and the service pretty much goes downhill from there. The food arrives fairly quickly. It's all overpriced and served on wood boards to make it look hip. We have calamari, which tastes like fried cardboard. (a little salt and pepper would've been nice...) We also have these pork slider buns, served in bao buns, once again, probably to make it look hip. They are alright; I've had better. My friend and I split a salmon avocado sandwich. Not bad. Worth $18? Oh hell no. But the fries that come with the sandwich are pretty darn good; I dig the seasoning they have on it. They also have a promo with all their sandwiches for a game token, so I'm all over that too. We spend a long time waiting for someone to get us a box to pack our leftovers, then we wait for our bills. We try talking, but the music is too damn loud. Meanwhile, I'm also dying of thirst because my server didn't bother filling up my water glass; he's too busy getting some group of young'uns drunk. Apparently, team work isn't a thing here at The Rec Room. We wave down a girl who's right in front of us. She tells us she's too busy and to talk to our own server. WTF?!?!? We finally get our bills, and it's all messed up. "Hey buddy," we say. "The coupon says $10 off. Why does only 1 bill have the discount?" The server tries to argue with us about it, even though the coupon clearly states "one voucher per customer". He keeps telling us we're wrong, and says he's getting his manager. Go for it, buddy. It's right there on the coupon in black and white. Manager comes. I hope he tells the server to go suck an egg. Server comes and apologizes. Gives us new bills. They're still wrong. Keep in mind that there were 3 of us with 3 appetizers, a sandwich, and 2 drinks. This was not a hard bill to screw up. I start to wonder whether The Rec Room just hires anybody with a pulse. We give the server one more chance. 2/3 bills are right. My friend looks like she's going to blow a gasket. The server finally just says to forget about it, and her meal is free. I then ask where my game token is for the sandwich promo. Server tells me such promo does not exist. He gets manager again. Manager says same thing. I then realize why the servers are such morons; it's because the manager is a moron too. I tell him to bring the menu, and I tell him to look at the print right underneath the sandwich section detailing the promo. Manager apologizes. I get my game token, but I'm too pissed off to play pac-man anymore. Now, don't get me wrong. The games look fun (albeit overpriced), but the service here is god awful, and the food isn't that great. Take your money and appetite and go elsewhere. Hell, I'd rather go eat in the food court than at The Rec Room.

    Sunday
    Pamela D.

    This place looks awesome and the games are super fun... but when it comes to the service in the restaurant it just misses the bar completely. The food is great but the food takes forever to come out of the kitchen and when it does its all at different times. When you dine with a kid usually they get their food first, y'know? My daughter was the last to get her order and it was only an ice cream. Don't go if you are in a rush.

    Jai E.

    Everything was fine. My biggest problem was I might have set my standards too high. The service was good, and our food arrived quickly. Well the service was fine. We had a new server, I get how difficult it could be. I was more disappointed in the food selections. I didn't really look to hard at the menus online before we arrived since I expected the typical "pub" foods. Maybe it was the area we were in? But there wasn't much selection and the prices just seemed to high for what we were getting. I did enjoy myself. I would consider going back, but it would have to be for a very good reason.

    Caesar with sausage, egg and pickle!
    Lisa C.

    This place is located on the second floor of West Edmonton mall on the east side near the bridal shop. There is an upper parking lot which is a bit odd to figure out if you've never been here before. This is a good place for games for kids and adults since there's nothing else close by. I don't play games but have eaten here and enjoy listening to the bands playing here. My friends and I have been here a few times but mainly to listen to the band, the dance floor is a good size however not that many people dance so they usually have at least two tables set up there. I invited a few of my friends to celebrate my birthday and reserved a large table which was on the dance floor. Since we brought a cake, they kindly offered to put my cake in the fridge. The food prices are average and I had a burger with fries which was good. The drinks are a little pricey I thought and we have tried a few different cocktails on the drink menu but none would we order more than once. They do have the more common drinks like a Caesar, paralyzer, Malibu and pineapple juice if you ask as they are not shown on the menu. They gave us little bags of popcorn to enjoy before our food arrived which I thought was a great gesture! Who wouldn't like a little snack while watching the band? Everyone seemed to enjoy their food, the service was great that night however once the band started playing, it was way too loud. So loud we had to move our entire party further back. The very last time our group went to watch the band and dance, we received very poor service. As we walked by four staff members standing near the bar, we seated ourselves nearby. No one acknowledged us for a while. When a server did come over, we asked for water as we were waiting for a few other friends to join us. We received water but no drink or food menu so had to ask for them. When we ordered a drink, I asked about the popcorn since we got some all the other times we have been there. I was told they usually bring some out after we order appetizers but then she did bring us some right away. We had the butter tarts with ice cream, you get three to an order and they were delicious! I also ordered a Caesar and it came with a pickle, slice of salami and half a pickled egg on top. Boy did I enjoy that! I'll be ordering this drink every time!! I find the service is hit or miss but it's a great venue for music since it's separated from the games area and there is lots of seating so no one needs to stand all night. They also have other events like Name that Tune every Wednesday, karaoke and various bands throughout the month. The events are posted on their website. I

    Stephanie T.

    Did you know that The Rec Room in West Edmonton Mall is more than just a hang out spot? I was invited to come in and try their brunch menu, which is available on Saturdays and Sundays from 11 am to 3 pm. There are two places to grab food inside this location of the Rec Room - Three10 and The Shed. I've tried Three10 a few times for some snacks (I recommend their popcorn chicken and crab & artichoke dip) but haven't gone for brunch until now. I started off my brunch with a blueberry mimosa. Not your typical mimosa, this one is made up of blueberry juice and Prosecco. It was fruity and light, basically what I look for in any alcoholic drink. The name says it all, their 'Breakfast of Champions Poutine' is one breakfast poutine for a champion! House-cut fries are topped with cheese curds, bearnaise sauce, house ground sausage, bacon, and an egg. It was a decent portion and turned into a tasty concoction after everything was mixed in with the egg yolk. The bearnaise sauce was creamy and not too heavy as well. I'd call this breakfast comfort food, or maybe hangover food? My friend and I enjoyed this dish the most out of the brunch items we tried. For my main dish, I settled on their Hot Smoked Salmon Benedict. It's different from your normal Eggs Benedict because grilled portabello mushroom caps are used instead of English muffins. Thick, in-house smoked salmon is placed on top of fennel and spinach and napa slaw, then finished with poached eggs on top. The same bearnaise sauce from the breakfast poutine is used to add some creaminess. All of the brunch entrees are served with smash fried potatoes and a market green salad. The potatoes (not pictured) were seasoned well and the salad added a refreshing touch to the meal. However, I felt that the eggs benedict portion was a bit too salty for my taste. I probably wouldn't get this again but Three10's play on Eggs Benedict might be enjoyable for those who want something different from the typical brunch dish. My friend tried their game ready skillet breakfast, which is made up of smash fried potatoes topped with smoked beef brisket, sauteed onions, cheese curds, and beer cheese sauce. It was a filling meal, a bit too heavy for his taste. He mentioned that less salt would've tasted better for this item as well. With limited options for brunch available in the westside/WEM area, The Rec Room's offerings are a nice addition. Be sure to play some games while you're there, they're half priced on Sundays and Tuesdays!

    Chantel H.

    Came in on a Saturday afternoon for lunch and some family fun. This is the second Rec Room to open in Edmonton. Conveniently located in WEM. The restaurant was initially very empty with only one other table. Our server was very quick to take our orders and she did adequate quality checks. Food arrived fast and hot. The kids menu is small but definitely able to satisfy kid taste buds. All three kids order the pizza with fries. Kids menu also comes with dessert. We got the specialty gourmet filled donuts to go as they were all pretty full I went with the lighter beet and arugula salad. It came with a scoop of whipped goat cheese. It was supposed to be a balsamic dressing but was more tossed with oil then anything else. I missed that bit of acidity that I'm used too. After lunch I promised the kids a try of the virtual reality experience they have here. Unfortunately it was over an hour wait to have a turn as there is only 4 simulators. At least there's lots of fun to be had. I punched 200 tokens which cost $30. That lasted the four of us 30mins. The other 30 we spent wandering the mall. For $13 the kids got 30 in the VR simulator. All in all it was a solid experience and a good way to spend a Saturday.

    The beast Pizza with house wine
    Jade V.

    We came for a date Saturday night & of course we expected it to be busy. We came to sit bar top at "The Hall" it was pretty busy but I'm not sure if the place was under staffed or what the issue was but we came to the host stand and there was no host. After wandering around the hall & seeing that all the tables had been reserved we weren't able to talk to a single server. We sat bartop for over 15 minutes continually trying to get the attention of a bartender unsuccessfully. The food was good, tasty. The pricing about on par what you'd pay for that size pizza at other restaurants. The house wine was good. The band playing was good but the first set was utterly way too loud. Couldn't hear anything over it. If you are going to play games you'll have a good experience, anything past that I wouldn't recommend.

    Megan S.

    Very disappointing experience. Would not return. Came here for a birthday, where we reserved for 30 people and they gave us 1 server for the entire floor. Service was painfully slow, and it was almost impossible to order more drinks. We were ordering 2 at a time just because we knew it would take forever before we were served again. The food was ok, except for the fact that 2 chicken burgers were raw! Totally Unacceptable.

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    Thank you for the review Rebecca!

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    8 years ago

    The game section is the only reason this space is getting ANY stars. Games were fun and great deal on sundays. Food and service was horrific

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    Page 1 of 2

    Review Highlights - The Rec Room

    Our visit began at the Three10 restaurant, where the service was excellent, friendly and fast and the food was well-portioned and delicious.

    Mentioned in 4 reviews

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    Foam Fighters - The target range is not actually that easy.

    Foam Fighters

    (6 reviews)

    Such a fun place for a birthday party! Both boys and girls alike will enjoy this place. It's…read morebasically a nerf play zone. Kids gear up with safety vests and glasses, they get their choice of nerf guns and load up ammo. Then they have teams, red vests vs blue vests and about an hour to play inside the nerf zone. In that area there are places to hide behind and run around so you can try and shoot the other team or capture the flag. There is also a target practise area for the smaller kids or those who may not feel too comfortable to go play in the larger zone. This is great for the little kids and let's them have a good time too. There are party rooms available for cake and food and presents. The party rooms have table and chairs and even a TV set up so if some kids really don't want to play they can watch a movie in the room while they wait for the other kids. The staff at Foam Fighters are so friendly and helpful and great with kids of all ages. They are really understanding and help guide the kids on what to do. Great experience here for this birthday party and I would recommend this place for a cool fun party!!

    This will probably be the hottest, funnest place for families, kids and kids-at-heart adults in the…read morecity! It's nice to have a place where you can release your frustrations without suffering much in the way of injuries/bruises like paintball or Airsoft haha! The grand opening was super packed by 10:30am, and lots of people went through before I even got there! The menu item samples they were handing out were so delicious that I look forward to just coming back for their cafe, like the homemade pizza and popcorn cups. Yum! Being the nerdy person I am, the periodic table of menu items was also appealing, including the gamey signage posted in the building The vast variety of different nerf guns was also exciting and surprising, and they also have bows/arrows! Booyah!

    Breakout VR

    Breakout VR

    (11 reviews)

    This is a great place to get a taste of the VR world that is currently blowing up right now!…read more Out of the several options that are available in Edmonton for VR sessions we have found this to be the best place to check it out. The rates are very fare and they have quite a few rooms ( over ten I believe). There are dozens of great VR games with many of them being multiplayer ( you have to try ) and others being single player adventures and simulation experiences. They are also getting ready to launch the Virtuix Omni which is a really cool system that works with the current set up of Vr glasses and a form of remote but adds the element of you walking/running on a in place track , i know I'll be back to try this out Out of the few times I've been here there was a time where there was only one person running the whole facility ... this can be demanding when setting people up in multiplayer games and initial introduction, Travis did a great job running around and helping us out so the wait time was not too bad.

    I didn't have the best experience here. When you walk in it's a cool set up and the staff was very…read morefriendly but I had to be switched rooms three times in order for the game console to work. Then half the games didn't work, one took forever to load, and the staff didn't know how to work or anything about half the games. I've been to VR before and I had a much better experiences at other companies. Hopefully it was just an off day

    The Rec Room - arcades - Updated May 2026

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