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    The Raven

    2.8 (4 reviews)
    InexpensiveDive Bars
    Closed 8:00 pm - 2:00 am (Next day)

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    Cheap Seats Sports Bar & Grille - Window and sign

    Cheap Seats Sports Bar & Grille

    2.9(22 reviews)
    0.8 mi
    $$

    Wow. I rarely leave negative reviews; I try to lead with generosity. But I was genuinely surprised…read moreby the level of service we received - especially because my extended family, who live here in town and joined us, told us how much better things had become after the renovation. Things started off normally. We were seated promptly, although our server, one of the bartenders, seemed largely uninterested from the beginning. When she came back to take our order, she forgot to take mine and my daughter's, but added them at the end. Mistakes happen, so we didn't think much of it. What happened next was where the experience really went downhill. We ordered two appetizers and six entrées. Somehow, my salad and my daughter's cheeseburger arrived well before anyone else's food - and before either appetizer had even come out. The food runner, who turned out to be the most attentive, also failed to bring silverware. After waiting about 10 minutes without seeing our server, I finally had to walk to the bar to ask for utensils. Instead of simply helping, one of the other bartenders gave me a hard time for asking. When our server finally brought silverware, she sarcastically said, "I guess I'll have to fire the person who brought your food over." She then walked back behind the bar and joked about the situation with the other staff. Several members of my family overheard the comments as well. Being mocked after an obvious service failure was far more frustrating than the mistake itself. To be honest, as the only person of color in our party (the rest of my family is white), the way I was treated left me wondering whether unconscious bias may have played a role. I can't say that for certain, but it's an unfortunate feeling to leave a restaurant with, especially because I looked different from 99.9% of the rest of the clientele. Meanwhile, the rest of our party waited another 25 minutes before receiving their meals. Both appetizers and all of the entrées arrived at the same time, and my father-in-law's chicken sandwich came out prepared almost the exact opposite of how he ordered it. The only bright spot was one food runner who genuinely seemed to recognize that things had gone wrong and tried to help. Unfortunately, that professionalism was not shared by either bartender - one of whom was also our original server. One final note: the music was so loud that holding a normal conversation at the table was difficult. Overall, this was a disappointing experience from start to finish. Everyone can make mistakes, but how a restaurant responds to those mistakes says everything. In this case, the dismissive attitude and lack of professionalism were far more memorable than the food.

    Revisited this restaurant/tavern shortly after they reopened following an extensive renovation due…read moreto a fire. The food was very good which it always has been with the chicken wings being the standout item. The renovation really opened things up and the restaurant is much bigger than it was. High ceilings and light colors make it seem even bigger. Also they have added LOADS of wide screens that showed every kind of sporting event known to mankind. This will absolutely be my "go to" for games when I'm out and about in the Oswego area. The only downside I saw was the noise level when there are a lot of people there. Because of the high ceilings and how open it is, the voices seem to echo and consequently you almost need to scream to hear each other. Not a horrible thing if you're there to take in a sporting event, but if you're looking to enjoy a nice quiet meal you may become frustrated.

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    Cheap Seats Sports Bar & Grille
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    The Raven - divebars - Updated July 2026

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