I left a pair of $70 shoes there. We called within 2 hours to ask for help getting them. Dottie…read moresaid she would check on them before the room was clean and call us. Dottie did not call. We called again and the person we spoke to said they did not think they found anything but would check and call us. No one ever called to tell us anything. The shoes were definitely left there because we went no where else. We live less than 2 hours away. We are diamond members and are extremely upset that we never even got a call back. The dishonesty and the lack of customer service and concern is very disturbing. This is the worst experience we have had since we became members. It's really frustrating when you are 100% sure you left something behind and you are treated this way. The lack of respect and communication is not acceptable.

I, before today, have stayed multiple times with no issues. I come into town often to see family…read moreand this is where I would stay. I booked a room on Priceline.com tonight and went to check in and immediately the young girl at the desk looked my name up in a big white binder. Unbeknownst to me, I was reported after one of my stays that I smoked in the room and I don't even smoke and never have. I was refused service and when I called Priceline.com they had to call the hotel to see if they would cancel the reservation and return my money but was told no a manager had to authorize that. So until sometime tomorrow when one arrives and hopefully gives me my money back and explains to me when and what they supposedly found and took pictures of I am out $100 and nowhere to stay. I tried calling the hotel tonight and asking the girl the managers name so I could call in the morning but she refused to give me the name. So needless to say I will NEVER AGAIN stay at this dumb. The last room I had there had multiple issues and I reported them to which nothing was done. Even then I was still going to give them another shot this time but obviously that didn't happen bc I supposedly smoked in the room. I can't wait to see what pictures they have of me and the reports that were put in the big white book of no no's. Stay tuned for the update!

Rustic vacation spot in east texas. Comfortable cabin for family of four...dogs are welcome. Make…read moresure to bring propane if you are not good with charcoal:) grills are available. Eating outside is the easiest as the table inside is a small picnic table. Bring your own cooking pans and tools to make it easier...2 burner hot plate available and small counter fridge. Owners were very accommodating!!! Check this place out if you are looking to get away from the busyness of life!!!

I stayed here because of the reviews and I was not disappointed. I have zero complaints about this…read moreplace and was pleasantly surprised. It is an older hotel so don't expect a new one, BUT it is really well kept. My wife is a clean freak and the 1st stop is the bathroom to inspect. The room was remodeled and it was done well, attention to detail could be seen. The room was also very clean over all. The breakfast was simple but the eggs, biscuits and gravy seemed to be actually homemade, can't say one way or another but they seemed to be better than say other chain hotels that serve similar breakfasts. They also had the waffle maker that the chain hotels have. This is a two story hotel with no elevators, just stairs. So overall we will definitely stay here whenever we are in the area. Give it a try you will not be disappointed.

They started remodeling on a nearby room before 9am. When I called the front desk about the noise,…read morethey said they would have them stop. 45 mins later it started again. They claimed the crew left and wasn't there, but the drill and hammer noise said otherwise. They never stopped the work and it made it impossible to sleep. Not good when working a night shift! I could only manage 3 hours of sleep before they started banging away. They shouldn't book rooms near a room that is getting renovated! They did give me my money back, but I was unable to find another hotel to check in at 10:30am, so I had to try to sleep in my truck, which didn't happen. Absolutely no forethought into their actions and it was a total bust. Definitely not going back. It was a horrible experience.

I have been coming here with my mother and various friends for almost 20 yrs. Through two amazing…read moresets of owners. They are always doing something to add on or upgrade to their place. It's such a beautiful property. The different sleeping rooms are all themed. They definitely have Texas hospitality down. It's such a gem!

Recently stayed in the Azalea house for first Monday, the owners were very nice and the breakfast…read morewas excellent! Definitely recommend for anyone traveling to Canton

It's filthy. Furniture is filthy. The sheets were stained had cigarette burn holes all in my…read moresheets. The arms of the chair the fabric was nasty and black. The bathroom had left over toothpaste or cleaner or something all over the fixture. Stains all over the floors holes in walls.

We are grateful that we found a place that will allow our pet. This is a pet friendly hotel…read more Apparently the place was owned by La Quinta, but is not maintained well. We appreciate the breakfast which includes make your own waffles, boiled eggs, dry cereals oatmeal packets, fresh fruit, juices, coffee, tea, peanut butter packets and jelly packets, and prepackaged sweet rolls and bread to toast. The breakfast room is large and spacious. The rooms are large and spacious with a single AC unit under the window to adjust the air quality and coolness. There is a colony of birds swallows that have made nests all along the roof line. This impacts the cleanliness of the outside of the windows with their bird droppings all over the windows. The chair in our room has heavy stains on it, the carpet is fine and the bathroom walls are sorely in need of paint. The bed is very comfortable. The property grounds are not kept up. The pool area has grass growing in the cracks around the pool. They really need to do better. This felt like a $59 a night hotel because of it's neglect. Domino's Pizza is nearby and a Golden Chick restaurant. One thing to watch out for when dining out is that everything closes at 9 PM (April) except for Chili's. This Chili's is the best I have ever eaten at, far far better than every Chili's I've eaten at in Big Cities. The food was fresh.

big room great place to go I love it did not get two rooms but at least everybody has a place to…read moresleep

Our room was nice and clean, including the bathroom. We got in super late, but there was someone…read morefriendly there to check us in. My only nitpick was "cheese omelettes" that didn't have any cheese. Whatever. It's a nice hotel and I would absolutely stay there again. Just watch out for the steep entrance if you're driving a low-ground-clearance car!

AC did not work. We got to our room and the AC wasn't on, we turned it on and it took an hour to…read moreget cool, we had to put the mattress on the floor next to the AC unit to feel it. When we walked away from the unit the hotel room was still hot. I used the shower that night and the 'cold' water selection was still warm.

This is called executive inn not days inn ! The room was supposed to be 2 queens and a twin, it was…read more2 fulls and no twin. There were only 2 towels when we checked in with 5 people for this room. The room was clean and didn't smell like smoke at least. The breakfast was not a full breakfast and was not restocked so at 745am there was no milk,ice, donuts etc. The ice machine is counter size and was empty ! The ice bucket in the room had no plastic bag to cover it. There were only two outlets for the whole room and the ac wasn't turned on until we checked in and it's a Texas summer day :( Also the pool was falling apart !

We had a great overnight stay. Let's start with check-in... we actually checked in online so when…read morewe arrived they had our keycard ready and we were in our room in less than 5 minutes. The guest services staff were polite and friendly. The room was clean, smelled fresh. The shower had hot water which is a huge score for me and the bed was comfy. Breakfast was like a continental breakfast but it got us started in the morning and all the food was fresh. This was a relaxing experience!

Ms. Brenda was as patient and polite as a saint when we arrived after a 14 hour drive. The Best…read moreWestern online reservation was screwed up by the online person. I highly recommend calling into the Best Western Mexia directly to make the reservation. Ms. Brenda helped us in every way she could! Thank You Ms. Brenda.

Killed multiple bugs in our room throughout the night. Water damage on the ceiling. Room smelled…read morelike stale smoke and mildew. I do not recommend this motel

Hotel is older but neat and clean. Has the Best Location…read morenear Chick-fil-A ,Starbucks, Waffle House, Chili's . You can walk over to Starbucks!! The New gas station is walking distance also. What the Hotel lack in being new it makes up for with its Location and convenience of being right next to anything you need. Also the price is lower then the others. The Hotel is the Best kept secret in Corsicana Tx.

Stayed Thurs-Monday. Good hotel overall. Nice staff, very welcoming. Had a really good breakfast…read moreand decent coffee in the morning. Had a nice clean gym, used it everyday. Also had a bar/grill with limited hours. Location is great and convenient to have the Loves in the same lot. Note: the breakfast on Monday morning was just reheated breakfast from the previous day (everything was badly dried out). Pet friendly was a huge plus! It was easy to take my dog out the side door too. My room had a dirty ceiling (didn't notice until I woke up) and there were lots of black hairs in my shower. But besides that it was a very clean hotel. They have early check in and late check out which is also amazing! I will definitely be back to stay again when I'm there.

We are a family of four and stayed here while visiting Canton's First Monday market. The room was…read morevery clean, the breakfast was yummy with lots of options, and it was only about 15 minutes from the shopping. The AC unit, however, is extremely loud when it kicks on. It would wake us up every time. The pool is also very small. Fortunately for us, we were only staying one night so the last two issues were not major for us and we would stay here again!