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    The Rack

    5.0 (2 reviews)
    Closed 12:00 pm - 12:00 am (Next day)
    Updated 2 weeks ago

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    5 months ago

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    Is it hourly or quarterly ? Please include the rate 🫶

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    Whiskey Richards

    Whiskey Richards

    4.0
    (104 reviews)
    0.7 mi
    $$
    Locally owned & operated
    11 years in business

    One of my favorite places in Ojai!!!Outstanding food and good service. Love!!!The people are…read moreamazing and friendly.

    I have never felt compelled to leave a review like this before, but my experience at Whiskey…read moreRichard's on May 23rd was so upsetting that I feel obligated to share it. My friends and I were sitting in a booth near the karaoke stage when my purse and white sweater accidentally slipped into the gap between the booth and the wall. Apparently, this gap contains part of the karaoke power setup, because the karaoke briefly stopped working when my belongings fell into it. If that area is truly that critical, it seems like a serious oversight that it is left completely uncovered and accessible to customers. The way the situation was handled was completely unacceptable. The karaoke DJ, Eric, came over to retrieve my belongings. Instead of simply placing them back on the booth seat or handing them to me, he threw my purse and sweater onto the floor while yelling at me and my friends. As a result, a bottle of perfume inside my purse shattered, my belongings were scattered, my purse was damaged, and my white sweater was dirtied. What bothered me most was not the accident itself, but the level of hostility and aggression directed toward me over something that was clearly unintentional. At no point was there any attempt to calmly explain the issue or address the situation respectfully. Instead, I was publicly embarrassed and treated as though I had done something wrong rather than accidentally dropping belongings into an exposed gap in the seating area. I was genuinely shaken by the interaction. In all my years of going to bars, restaurants, concerts, and other public venues, I have never had an employee throw my personal belongings on the ground while yelling at me. The response from management was equally disappointing. When two of my friends approached management to express concern about what had happened, they were threatened with being removed from the bar rather than having their concerns taken seriously. I understand that technical issues can be frustrating and that mistakes happen. What I do not understand is why a customer was subjected to that kind of treatment over an accidental incident that could have been handled with a simple conversation. The entire experience was humiliating, unnecessary, and completely avoidable. I hope management takes a serious look at both the exposed setup near the karaoke stage and the conduct of the staff involved, because no customer should be treated this way. If anyone from Whiskey Richard's would be willing to contact me further, I'd genuinely appreciate it.

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    The girls loving the rockstars ay Whiskey Richards!
    The girls loving the rockstars ay Whiskey Richards!
    Thank you emmet!
    Thank you emmet!
    Best bar in town the friendliest staff, who even have shots with you! We've had the best time and have even come back!

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    Best bar in town the friendliest staff, who even have shots with you! We've had the best time and have even come back!

    The Rack - poolhalls - Updated July 2026

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