Reposting for the third time, the school would rather spend their time reporting and removing reviews instead of behaving in a way that does not result in negative reviews.
Quarry Lane is poorly run and the administration and faculty could benefit from professional development on how to treat families with common decency, and how to operate with accountability, transparency and warmth. There is no sense of belonging or value as a parent or student at this school. There is zero value for families who have been at the school for years and no value for families with multiple kids at the school. The administration is short sighted, imprudent and nonstrategic.
The Lower School administration's behavior towards us was characterized by blatant avoidance, deflection, contradiction, invalidation, explicit bias, dehumanization, belittlement, a complete lack of accountability, and extreme disrespect.
The Lower School Directors are hostile and foster a toxic environment. They have a way of otherizing and being unfriendly to certain families. As we tried to advocate for our child as any parent would, we were met with vitriol, outright refusal to answer simple questions, apathy, manipulative tears of culpability, fragility and unprofessionalism by both Lower School Directors. Their practices and decision making processes are unfounded and unethical which is why they refuse to answer questions and will go so far as to cry and walk out of meetings to avoid acknowledging this truth.
Direct quotes from current Lower School Directors: "Why are you here?" "What does it matter?" "Why do you need to know?" "I'm not willing to give you that." "I'm done having this conversation." is not at all how you speak to tuition paying parents or anyone!
We never felt heard or understood by Lower and Preschool Directors which was extremely disappointing. We have never encountered a school where so many members of the staff do not greet parents. There is no interest in parent feedback and no systems in place to receive such, they do not care and do not want to do better. The Head of School is grossly absent, he has never responded to a single email of ours in years and we have never seen him. He obviously does not care. The Lower School Directors are both incompetent and lack formal training in early childhood education. If a concern is raised several of the Lower School teachers and co-curricular teachers also demonstrate this same unfriendly disposition, refusing to acknowledge your presence or even bother to speak to you. Many of the lower school teachers will walk right by you or stand in your presence as if you do not exist. The Director of Parent Relations is also unqualified. Prior to her current role she worked at a bank. She lacks soft skills, and tact, cannot control her facial expressions, and is extremely unpleasant to interact with, we are perplexed as to how she even qualified for her job. There are so many questionable qualifications among the staff at this school.
Over multiple years in the preschool and Lower School (at multiple campuses), things progressively worsened. Preschool Directors were consistently cold, guarded and distant over the years which was disappointing and not what we envisioned for a school where we were entrusting our small children.
Quarry Lane has no PTA, there is no forward thinking growth mindset and we have no idea what they are doing with the money they receive. The school takes no pride in their facilities and the conditions at multiple campuses are poor. There are holes in walls, paint chipping off countertops, floors that need to be replaced, ants in classrooms, bathrooms in need of remodeling and overall outdated facilities. It takes less than an hour to sand and paint. They clearly do not care to maintain acceptable facilities. The Dublin West Campus has students up to grade 2 using a playground that is appropriate for children ages 3 and below with no plans to update it.
Quarry Lane has no concept of retaining families, they would rather constantly replace existing families with new families instead of retaining students. As the grade levels progress the enrollment dwindles. There is no focus on the whole child, social emotional learning or making school fun for students. We want our children at a school that actually cares about them, values them, hears us when we express concerns and makes us feel wanted and welcome.
Quarry Lane is light years behind other independent schools when it comes to community. There are much better options, schools that value families, listen and care, greet you with smiles and make learning fun. Quarry Lane misses the mark when it comes to treating families with humanity and fostering an environment where parents are happy and satisfied. They could not have cared less about our family and could not have treated us worse. For us, this was unacceptable. read more
