My sister was never given a key to her dorm room. She has asked multiple times to have it fixed, but the housing office is run by a bunch of students who don't call back or follow up on requests. This place is also infested with mold. My sister and all of her roommates are sick and experiencing adverse reactions to mold exposure. After the headache of dealing with this place for 2 months, we are now attempting to have my sister reassigned to a different apartment building. Don't waste your time with this place. read more

Overall I like it here. I live in the third floor currently but we don't get control over the ac. The top floor does which sucks. I don't mind walking uphill, it adds a good 3-5min cardio workout before class. You have to be walking extremely slow and stop if your taking 10 mins to walk up lmaooo. Another problem is the constant fire alarms, there are students who think it's funny to activate it. At times it goes off 3 times in the middle of the night around 1am-3am. I'm glad I moved and will be coming back hopefully next year. read more

Staff works really hard and they really care about their residents. They have always gone above and beyond for me with any issue brought up upon . Would tip them if I could . read more

I stayed at the QUAD summer 2017 and I had the greatest experience. Fun events with free food, quiet atmosphere, and short walking distance to campus and dining options. Their amenities are great as well! I love that the full fitness center is open late. You can roast s'mores, have BBQ nights by the pool with friends or up in the sky terrace to enjoy the panoramic views of the city. Laundry is FREE! Pricing is very reasonable, considering the fact that EVERYTHING is included in your installment amount (cable, wifi, utilities, general maintenance, even I.T. support) and you don't have to worry if your roommates don't pay rent - that's not on you! I'm definitely going to continue living here over summer and would recommend to anyone interested! read more

IF YOU LOVE YOUR CHILD DONT LET THEM LIVE HERE. This place is overall awful in every way. If I could give them zero stars I would. They do not care about the people who live here, they only care about money. Our AC has been broken for over 7 weeks and we have made over 4 different reports to try and fix it and no one contacted us until the president of the school was contacted.... the resident director of the quad, Daniel T. Clark came to our apartment and basically made us feel guilty that we had a problem. OUR APARTMENT IS 80 DEGREES... AND HAS BEEN FOR OVER A MONTH. He was rude and unprofessional. The whole time he went in circles and contradicted himself. THEN WE SHOULDN'T HAVE TO PAY FOR AC IF WE HAVE TO TAKE MATTERS INTO OUR OWN HANDS. Other than this there is NO PARKING. If you go anywhere during the day and have to come back at night don't expect to feel safe. If You have any groceries you have to lug them down a hill or hope that there's one hour parking ( and the odds aren't in your favor).The people who work here nickel and dime their residents and don't care about us at all. Our dishwasher has been broken since the beginning of the year and maintenance "fixed" it once and they didn't even fix it they literally just touched it and then left. This place is so overpriced you couldn't even pay me $1 million to live here again. I really do love CAL state San Marcos but their on campus housing is ridiculous. Please do better or else higher authorities will be involved. read more

There is no benefit to moving into these apartments vs off campus apartments. I had a student that went there last year. There isn't parking at the Quad. Beware! If your daughter or son works at night or goes out at night, when they return, they have to find parking somewhere on the campus(often times the parking near the University Village apartments is full) so they have to find parking in another lot. Then they have to walk to the Quad alone at night. Grocery shopping is a nightmare. Sure there are a few spots in front of the Quad to unload if you get a short term spot. If you do, you have to unload your groceries and come back to move your car on campus. Try carrying your groceries from the campus to the Quad. Not fun! At least if you live in an apartment off campus you have a guaranteed space to park and your not walking alone 10-15 minutes from campus to the Quad. read more

Good place to live however they do not warn you about the construction. Now where in my lease did it mention I would be living right next to a construction site. Every morning you will be woken up early to all the machines. read more

Well.... I have a lot to say about this place. Let's start with move in. It sucked. It was chaotic--they had you waiting in the ballroom on campus to get your keys. It was clear they were not prepared. We were sitting, and around five workers would come in yelling last names. It took two hours of waiting to get my keys. But that was the easy part. Then move in started. It was literally insane. I am on the fourth floor, and there is one elevator for two buildings worth of people. It works well during school, but on move in day, it was so, so bad. The line to use it was easily 45 minutes long. They had carts you could put your stuff in, but only about 40 of them. Not so good when a couple hundred people are moving in. I was not about to make that wait, so my friend and I lugged up all of my suitcases and boxes up the stairs. It was hot outside, and we were drenched in our sweat by the time we were done. We literally showered, it was so hot and gross. Now, to my room. These are randomly assigned. I was stoked when I found out I got the corner room overlooking the campus, with two huge ceiling to floor windows. Not gonna lie, the view is nice. The room is big. Well, big enough for me. Everything seems to fit. I brought a mini fridge, a tv, some drawers, and with the bed, desk, and chair, i still have enough space for a little area where i do my makeup, sitting on the floor. ((Now, there is no guarantee that this will happen for you. One of my roommates wasn't originally placed in our dorm, and instead was placed in one of the dorms that had eight people in it. She had to share a room for a week or two, until one of our rooms opened up. Which sucks, cause she signed a lease for getting her own bedroom. Super glad she got it in the end.)) Back to the room. It looks so great. Doesn't feel like it. Its not well insulated, and the air conditioner doesnt seem to reach my room. It was so hot those first two months I wanted to literally lay on my bed, stare at the ceiling, and cry. There is no air circulation in my room unless I open the window and use my standing fan. Then it's okay, except at night, where jerks like to drive by super loudly. It wakes me up sometimes. The windows are facing the east as well, and the sunrise wakes me up. It gets so bright in here it literally hurts my eyes so much that I wake up. My friend informed me that I could hang curtains, but the lease says I cant, and I'm a baby, so I never hung curtains. Again, this is just my room. My roommates are fine. Alright! So the rest of the apartment. Very nice, very modern. Stainless steel appliances!! It has a dishwasher. It doesnt have a garbage disposal. The cabinet space is alright, I wish there was more. The floors are nice, but get dirty really quickly (this might be my roommates fault). The couches are comfortable. The TV is big, but you only have basic cable. Its like a hotel's TV, where you cant press guide to see the channels, you have to skim, and you have to remember when you're show is on. You cant record anything. There is no option to get better cable. The bathroom is big, but water always overflows (our shower is wheelchair accessible). Maintenance is alright. When you have a problem, they'll come and fix it. On their time. My fire alarm was going off for days. Every forty five seconds. Took a long time. There is no bathtub, which sucks, especially when you need to relax your muscles. The inspections are really quick. They are done well, and they come every three months or so. Wayyyy better than my last apartment, which had inspections every, say, three weeks. It was insane. The Quad is new, it is nice. So it is the party destination. People from the UVA come over here and party. Its very loud on the holidays, when school starts, and when the semester is over. You kind of expect that from college students. People are generally nice. The office staff is helpful. The pool is small. Very small. Embarrassingly small. It's only a bit bigger than a warm pool at a hotel (spa?? I forgot the word. the little pool next to the big pool). Really, all you'd do is sit in it. You cant really swim. The area is nice. Super pretty. Im in the first building, though, so I dont get to walk through it. You never know what roommates you'll get. Mine are fine, but my neighbors, well, they hate each other. But that's the same at every college dorm. THERE IS NO PARKING. You have to park in the parking structure on campus. Which means you have to walk half a mile to your car. Which means you have to buy the overnight semester parking permit, which costs $338 I'm mad about this. So mad. All in all, its okay. But only okay. I'm not going to renew my lease. I want something quieter. I give it points for how it looks. It does look nice. But the rest, well... I can't wait to move out. read more

Read the reviews. It's bad!!! Beautiful on the outside but it is infested with mice. Maintenance does nothing correctly or in a timely manner. The "support" staff have a lot of nice words but if you don't have a ton of money to throw their way there is very little they are willing to do. The quad has been the worse part of my daughters experience at college. Be so very careful of who you share a dorm with because there is virtually no way out and they can make it hell. Writing this review today after several violations and broken rules in dorm just sense semester starting again. Than I get email giving discounts to return. They couldn't PAY ME to let my daughter live there again. There are many other options in San Marcos. Look around. And only stay at the Quad as a last resort read more

Just ask them how the AC/Heating works... I live on the 4th floor so it's up to the apartment above me on the 5th floor to decide wether or not the AC or heater is on. We can control the temp but on days like today where it's 52 outside, and we have the temp set to 74 BUT the girls above us have "cool" on SO OUR APARTMENT IS 61 degrees currently, this weekend we had a warm front so I woke up and found it to me 80 degrees! The quad did something when it got to 80, but this winter when it was 60 for an entire 3 day weekend, the only response we got was "just go knock upstairs" but they were out of town!!! read more

Hard working staff, always nice to me! Fun place to live Lived here for a year and meet some of my best friends here. read more

I've lived at the quad for a few years and I have to say the only good things about the quad is the aesthetics and convenience. The quad almost never delivers my mail on time and I've tested it with my parents sending me mail that has specific delivery dates that say delivered, but apparently weren't. Sometimes mail I'm expecting never even gets delivered. I've had to frequently go to the office to get the mail that you can psychically see sitting behind the desk. The rules are so extensive and they just keep adding more every year. They took away renewal discounts so now you'll pay $1,400 for 4 bedroom dorm (which removes incentive to renew) and its so expensive for NO REASON. The way roommates are picked is always an issue because the sites they use often don't work. There are twice a month "safety" inspections. Both planned and unplanned fire alarms happen FREQUENTLY and we once had one at 7:30AM around finals. All the appliances are obviously cheap as I've had to request maintenance on the shower, microwave, door locks, toilets, lights, and air conditioning. The quality of the rooms is terrible as you can see poor repair blotches all over the walls... which if I'm paying over $1,000 dollars I should get a place that doesn't look like that. There's only one overnight parking garage (at the top of a hill) and the parking spots below The Quad are only for retail and 1 hour parking. They also watch your parked cars down there like buzzards waiting to give a ticket. Overall, it's not worth it to live here when you could choose your own roommates at one of the accompanying apartment complexes and pay so much less. read more

The quad is unexplainable. It's very expensive and there are A LOT of rules. I've been here for 2 years thinking it would get better but it hasn't. I've just learned to stay low and no one will bother me. The rooms are a hit or miss so are the roommates you might get. Must be good at adapting and willing to let things go. Good luck! read more

HONESTLY JUST READ THE REVIEWS. This place is horrible. Yelp why is there a zero or negative star option?? I would rather commute 4 hours a day then live here!! Honestly makes me want to transfer schools. Let me just make a list: 1. Maintenance 'inspections' up to 3 times a month. They come in anytime is convenient for them. Turn on all your lights all your appliances and then leave. No point in these and invasion of privacy. 2. Fire alarms are out of control and we are never told the reason. Once we had to leave at 2:30am in the pouring rain and for why??? No one knows. 3. Front office employees are extremely rude. If you ask where a building is they just say 'over there' and point and move on to the next thing. 4. Move in day.. man that was a mess. They did not plan for ANYTHING. No parking, and they closed off the inside parking (about 10 spots) and there was no move in carts available so you either have to wait hours to get one or fault your entire life up stairs. 5. Parking?? I pay $365 a semester to park 3 blocks away? And you're not guaranteed a spot. 6. SO OVERPRICED. My roommate and i $1750 a month EACH. Is that a joke?? I could find my own place with parking and no invasion of privacy for much less. 7. Place constantly smells like weed. They care more if you have tacs in the wall or if you're parked for more then an hour then they do about people smoking. But hey! If you want to live in a place you're always getting interrupted, don't have easy access to your car, love having no water pressure to shower, fire alarms going off at all times of the day, overpriced room and staff coming in unannounced then this is the place for you!! read more

My daughter 2nd year in this hell hole. Move in conditions horrible and the parking situation is ridiculous brand new structure that these kids can't park in overnight. They regulate the A/C and Heat so get ready to sweat. Save your money and get an apartment!!!! read more

This is my 4th year living at the QUAD as an undergrad and every year has been great. There are no nicer college dorms anywhere than the QUAD. A big reason why I chose CSUSM was because of the QUAD. It is very convenient living on campus and the QUAD provides incentives for returning students. For anyone thinking of living here, I would highly recommend, because you will not find a better college living environment. read more

Honestly all I have to say is... this place sucks! Our apartment has permanent stains on the counter and floors. The showerheads are so nasty we had to secretly replace it (you're not allowed to). The maintenance staff takes forever to get back to you. There are room checks all the time for no reason which is a complete invasion of privacy. The front desk staff are not in the least bit helpful and always rude to you. This place is wayyy overpriced because the apartments in the area would be cheaper if split between 3 or more people and everyone would have their own rooms/bathrooms. We have had a total of 10 false fire alarms at this point, one of which was 2:30am on Valentine's Day. Mind you, they make you walk all the way to the back of Block C apartments for fire alarms. This time, it was pouring rain with flooding in the streets and we had to wait in the rain for 10-15 minutes just for them to say it was a false alarm. You can get written up for being "too loud" meaning if you even play music or tv too loud after 9pm you can get in trouble with The Quad and the university and you can get written up for not going down for fire alarms (yes, they check). I highly recommend living elsewhere and gathering a group of people to live in any of the nearby apartments so you don't have to deal with their bs. Don't waste your time or money and live somewhere else! read more

I thought the Quad was a great experience! I loved our room! The laundry room and the hallways were clean too.

My daughter went to her resident assistant because her roommates stayed up past the quite time, brought liquor in the room, boys in the room. Her roommates bullied her to the point that she ended up in the er at Tri-city. We had to pull her and pay the 3,000 for leaving the dorm. My daughters mental health is way more important than your "requirement" of living with a bunch of drinking bullies. Her Resident assistants idea of solving the situation? Moving the quite time from 11pm to midnight. Great when she has a 7:30 am class. read more

I'm writing this post at 2:23 AM after being awoken by yet another emergency alarm. I should not be paying so much money ($1452/mo) for such a mediocre place to live, the constant fire alarms aren't even the worst of the worst. read more

I went in to ask questions about movIng in for my first year and Katie answered all of them! She was super sweet and helped me and my mom so much!! It's people like her that make these stressful experiences easy :) thanks so much Katie!! read more

The Quad is literally the worst place to live in. At first when I checked out the apartment- everything seemed so perfect. Beautiful buildings, the inside of each apartment was very clean and nice, but when I actually lived there it was just terrible. 1. There's already 2 Quad related rape incident- and I talked to previous RAs who said there's probably more that's unreported. 2. ANYONE can get in the Quad, the RA's and other staff don't really know who lives here, so if you ask them to open the gate, they'll do it without asking who you are or what you're doing. 3. After Halloween, prepare to walk in either puke or pumpkin guts because people think it's funny to throw spoiled pumpkins from the 5th floor to the ground. 4. Expect that Thursday, Friday and sometimes Saturday night will be loud- people party, RAs don't care. (I've left my apartment before with puke all over my front door) also almost 24/7 it reeks of weed. 5. Everything is OVERPRICED. They make everyone pay $500 for activity fees and there's barely any. 6. You're forced to walk from the parking structure if you have a car to park. So if you come home late at night, just be careful. 7. If something breaks- expect a whole semester for them to fix it. Our sink leaked, showers flooded, oven broke and even our stove. Overall the Quad is very deceiving. All they care about is money. If you're a parent and want to insure your son or daughter has a safe place to live in for their first year, just go to the UVA, yeah the place isn't as pretty as the Quad, but it's safer, cheaper and overall better. read more

Man I wish there was a 0 start button for this place . To be fair even a half star would work because the quad has given me nothing but trouble . To be quite honest I use my $1000 a month room as a storage space that I have to share with another person . I've lived here about 3 years seeing if doing different floor plans or different roomates would do it justice and it doesn't . 1. There are constant unnecessary " preventative maintenance checks just for things to still be broken. They come about twice a month yet I have drove light bulbs exploding in my face my water constantly off and no hot water guaranteed once a month . 2. I lived here over summer where that was the only decently priced time I stayed even tho when I moved into the new apartment my bathroom was infested with ants and the shower flooded every time because they didn't provide a shower lip. When I called maintenance about the ants they left me one ant trap in which got flooded out by my incompetent shower . 3. I currently live in the floor plan with only 2 other girls which would sound like a dream except for the fact in total we pay $3400 for just two bed rooms and a broken bathroom a month . Now when I lived in a 6 person apartment we payed $6600 and the space was much smaller . You aren't provided with adequate closet space and can't bring in any drawers to make up for it . 4. When you need assistance or help with any of your problems you are just given attitude and no sense of direction from the RAs or front desk . There are only 2 adequate workers there who give straight answers on things and that doesn't even happen all the time . Even having a parent complain to them gets you no where . 5. On top of the highway robbery rent prices you don't have parking around you for at least a hike up the hill where your car might get a spot . 6. For a college dorm it sure doesn't seem like it since everywhere I look there are " emotional support animals" without proper documentation and stoners that live on every corner . 7. With maintenance and RAs constantly in my room when I am not home and faulty key cards it's hard to feel secure in a place like this especially when fire alarms go off Anywhere from 7am or 2:30am in the morning . Save yourself the trouble and the money and skip dorm life . We're in 2018 find a cheap place within 1/2 a mile and 1/2 the price and you'll enjoy that twice as much . As a 21 year old I hate living in a place where I can't have more than one bottle of wine and no more than 2 guests in my home . Having three friends over and I can get kicked out of my over paid apartment is ridiculous . Even if I wanted to have one ice cold beer in my home I can't because one of my roommates is 3months shy of being 21 . There are to many restrictions for a high priced environment that just makes your life harder while juggling school and work on top of it. 10/10 would never recommend to anybody read more

I made a Yelp JUST to warn everyone. This place is terrible and not worth going into debt for (1155 per person and I got a cheap room!) Your showers are either freezing or scalding hot, always fluctuating. There's always people running around yelling at 1 am. They have accidental alarms that go off in the middle of the night sometimes. And to top it off the head manager is RUDE and unhelpful. The only pros are how close to school it is (although you have to walk up a huge hill) and the custodians are friendly. Hate this place, moving out a month early. read more

I Have been living at the Quad for over 5 years and It has been a place I don't just look as a dorm but my home. I have had a lot of wonderful experiences living here and have not only gained from the environment and people but have been apart of the vast development that has come over the years. Overall , I enjoy the Quad and will always consider IT more than my first dormitory but my first apartment. read more

The Quad is a great place to live while attending Cal State San Marcos! These apartments are modern, walking distance from the campus, and have an awesome pool, gym, and game room! There are also a lot of cool events held at the Quad and you get to meet a lot of other students when you live on - campus! read more

Their facility is nice but the service and faculty is horrible. The only people that know what is going on in the office is the leasing professionals and Yolanda. For instance the water was turned off without any notice and was predicted to remain off for the rest of the day. It was turned on earlier then expected but it came out brown. I called the office and they said maintenance was gone for the day and it will be fixed tomorrow. It was the early afternoon, so we were expected to go all night without running water. I pay the extremely over priced rent for a reason. If you're thinking about living on campus you might as well live at the UVA. read more

The Quad is a great place to live while attending Cal State San Marcos! Definitely a home away from home! In addition, living here makes getting involved on campus easier. Definitely recommend to any student who wants an on-campus experience! read more

I currently live at the quad and I've had issues in the past regarding their set up such as rent balance account, additional fees, retrieving mail, and living accommodations such as stolen doorbell and lack of earthquake proof structures but recently the packaging system got on my last nerve. Recently, The Quad issued a mail system "Parcel Pending" that required students to get all their packages from within 3 days or else they would receive a late fee. I had been expecting a package for about over a week now and every other day I would mention to the front office staff that I had been expecting an urgent package and asked if they happen to come in contact with it, I'd really appreciate it if they'd notified me and I gave them my info. Yesterday, I received a schedule for re-delivery note on my apartment door stating that they would return the package in the next couple days. After receiving that note, I spoke with the quad staff and asked what I could do to retrieve my package and if I could waive the signature or if one of my roommates could sign it. They told me to speak with UPS and that THIS ISSUE WAS WITH UPS NOT THE QUAD. After spending a few hours on the phone with UPS they stated that they would try their best to deliver it the next day and that I, PERSONALLY, DID NOT HAVE TO SIGN THE PACKAGE, they just needed a signature to drop it off. The next day my roommate told me that I received yet another slip from UPS. They were leaving the parking structure, so I had to frantically run to the truck and retrieve my package. They informed me that The Quad had been refusing to sign for my package numerous times before, despite the fact that I have cordially been asking them for over a week to please contact me if they come in contact with my package. Overall, The Quad has illustrated uninformative responses and impersonal help regarding individual students. I've never written a bad review before nor do I like doing this but I feel like I've been running circles and humiliated myself for over a week and I believe the Quad's structure and staff have a few problems that not only affects me but also other residents at the Quad. read more

Don't move here if you want to sleep!! Get ready for fire drills at 7:30 AM and garbage trucks that make such repulsive sounds that echoes throughout the whole back building. I'm a light sleeper honestly so maybe that's why it bothers me extra, but it seems like everyday there's a new problem somewhere or just some loud noises from the construction across the street (which you can hear from the back building at 7 am) that prevent me from sleeping or even just keeping me sane. Also if you thought there couldn't be any more problems in this hell hole you thought wrong, they won't even turn back on the cold air in all the apartments!! I mean I understood for a while when it was really cold but to take cold air that people pay for and just make it so your only options for AC are heat or no air at all is completely absurd! We live in California and it's already getting hotter while we're still in "winter". AND the management is not even putting back on the cold air until winter is over! My dorm has been hotter than outside and has been 80 degrees before indoors many times because of this problem. Right now I can't even open my window and enjoy some air because someone is electrically sawing something extremely loudly. Can never get some peace and quiet here. Other than that, it seems like matinance can never get the back elevator to work in the D building, it's always opening after you press close, which is really frustrating because none of the elevators on campus do that! I don't see why I spend so much money to live here when there are so many problems that exist here. I could honestly write a whole book on this place and why its so terrible but just please don't move here if you don't wanna live in sub par conditions for $1000 a month or so. read more

These so called "dorms" are expensive, unreliable, and the worst student housing units on the planet. The staff are unprofessional, incompetent, unorganized, and charge ridiculous amounts of fees. I don't know anybody who has lived there in the past year that has been the least bit satisfied with staying there. The opening day of this new student housing complex, no promised amenities were there, which included the fitness center and study rooms. The pool is too small to even swim in and the grills don't function! What is the point? When you can't live comfortably in your home, a place for you to study and relax during the school year, but instead you have to deal with audacious technicalities. If you don't want to be harrassed by RA's or go broke, AVOID MOVING IN AT ALL COSTS, IT IS NOT WORTH IT!!! read more

The QUAD - University Housing Near Me - San Marcos, California

Make sure to check the balance due in your account after the 1st and before the 5th of each month. There is no break down of what you are paying and you may think you paid the balance on the 1st to only find there where charges added and by the time you are notified there is a late fee that will be added to your account. read more

I've been living here for 3 years now and I absolutely love it! The staff is very friendly and helpful and the atmosphere of the complex is very comfortable to be in. I recommend this to anyone who is going to the school! It's a very short walk! read more

I've lived at the quad for 2 years now and it's been a pretty great place to live. It's convenient due to the close proximity to campus and the Ralph's shopping center. It's also just a short drive to San Marcos Blvd where there are more food and grocery places! read more

This place sucks staff is RUDE it's expensive and they want to charge you for everything! Plus parking is ALWAYS an issue either you get a ticket or you get towed! Worst place ever! read more

The quad is the best housing on campus. The entire place is very nice, my roommates were great, the RAs were really chill and the front desk was really helpful.l read more

These apartments are fairly new with most of the rooms being occupied for less than 5 years. Extremely close to campus and walking distance to classrooms. Definitely recommend to any student who wants an on-campus experience! read more

Definitely a home away from home! Living here makes getting involved on campus easier. Beds are comfortable, but the couches are like sleeping on a cloud! read more

To start off, I honestly hated living here. I felt as if everyone in the complex was just loud and obnoxious and when you complained, the RA's on duty would put in minimal effort in to stop it. Going off from that, the staff is incredibly lazy and at some points rude. To be fair, not all the staff was rude or lazy, some were really nice and were happy to help. My RA first semester was awesome and cared for our well-being and such, while our new RA, did not give any care in the world for us and is one of the lazy staffers I was talking about. Also, their mailing system sucked so bad. I ordered a package and it said someone signed it and left it in the office, but when I came to pick it up it was nowhere to be found. I still cannot fathom any of that. They also put other people's mail in your box. It did not happen just once but three times within the same week, and continued to happen. Going back on everyone being loud, people get REALLY loud. Even on a Wednesday night. I don't know what compels anyone to party on a Wednesday, but it was incredibly annoying to hear screaming and jumping around at 1am when you have early classes the next day. Another irritating thing is parking. The only parking available around the complex is in the dirt or by the restaurants and it is either 15 minutes to an hour parking. If you want to park you need to either park at the UVA or the parking structure which requires you to walk up the hill to campus. To conclude this review/rant, if your sink or toilet or whatever ever floods your apartment, expect no immediate help. I did not pay a butt ton of money for this garbage. read more