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    Premiere Outdoor Movies

    Premiere Outdoor Movies

    (2 reviews)

    My family had a terrible experience with Premier Outdoor Movies. On Monday, August 10th, I…read morerequested an outdoor movie system through Ted and Kim Chiodo, owners of Premier outdoor movies. The system was intended for a birthday party on Friday, August 14th. Shortly after booking the theatre screen, the weather forecast began to show a high chance of rain. I called Tedd and Kim, twice on Tuesday, August 11th, and two more times on Thursday August 13th to discuss their inclement weather policy and they did not answer our calls or call us back. The contract clearly states that if there is over a 50% chance of rain within two hours of the event, the event must be cancelled because the equipment can get damaged. I finally hear from one of the owners, Ted, at 2:36pm on Friday and he informed me that we could not cancel. He said we could "figure it out" when he arrived at my home. I contacted Ted again at 6:30pm to inform him that it was in fact raining and he re-asserted that he'd come to my house because he was now already on the way and said we could figure it out when he arrived and hope for the rain to end. At this point, I was uncomfortable. When he arrived at 7:05pm it was still raining and Ted greeted me with "you know you lost your money, right?". We asked him if he could wait around to see if the rain would end and he refused. He left in less than 10 minutes, charging us the full $411 and offering me to reschedule for an additional $250. Minutes later the rain stopped and Ted was still parked at the end of our neighborhood. We called him 4 times at 7:19pm and sent him a text to see if he would come back and set up. He ignored us and drove away. Horrible customer service and very unprofessional owners!

    Very professional, accomodating, and prompt. They were helpful and thorough while planning the…read moreevent. Jason the technician showed up and set up everything including theatre style popcorn with paper bags. He brought everything. I only had to show him where the electic outlets are. We will definitely hire them again for outdoor/backyard movie event!

    The Projector Guys - partyequipmentrentals - Updated May 2026

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