DO NOT TAKE YOUR CHILDREN HERE Zero stars if I could…read more We filed a complaint with the medical board because they wrongfully double vaccinated my child. They were looking at the wrong patients' medical records!!! We thought it was weird when we returned to complete the 2nd twins' shots and they said he was "all caught up and didn't need any" which was weird considering they gave our 1st twin multiple shots a week before. Even scarier, I'm not sure if they even know they made the mistake. We realized it months later when we found the other little girls' medical records in our paperwork and connected the dots. If you have no choice to go there, check every move they make and every document they are referencing. It's absolutely unacceptable.

Just filed a complaint with the state medical board. They've got an incompetent Resident physician…read morewho cannot speak, nor understand English very well, and he's arrogant and bossy as well. He messed up my visit because he misunderstood what I told him. And the local manager is incompetent as well, only interested in protecting the employees, not patients. I'm never going back

We had to go in for a severe cat scratch, and we expected a long wait time, but it was a slower day…read moreso we were taken to a room right after check-in. Only had to wait about 25 minutes for the NP to see us. Very professional, explained what the concerns were, and what treatment was going to be. All the staff were kind and professional.

Thank you front desk lady for your medical expertise on telling us we needed to wait until Monday…read moreto be seen at another urgent care. I wish i knew where you got your medical degree to make the choices you made for us yesterday. I know that I will never come to this urgent care again. I hope the rest of your medical staff know that you let us know what we needed before being seen by medical staff. Thank you again for not caring a crap about patients You need to do better

They will save me from my pain....so I won't bug them anymore…read more their staff is soooooo helpful. Plus they enjoy their jobs and really want to help patients. Man , I love my FNP. I love the doctor too! The support staff, EXCELLENT!!! Ok, so they referred me to a GI Doc, whose, well, let's just say, he is probably so great, but his staff, sucks! SO, hopefully we will all learn from this experience! AGAIN, Humboldt Family Medical Care, they are so fabulous. I am grateful for them all. I filled out a survey for them today when I went into the office so I thought I would fill out another one on-line for the world to see!

Love Dr. Mahan! The nurse practitioner's and support staff are also excellent! I always feel that…read morethey take the time to listen and help. I never feel like they are in a hurry to get me in and out like other offices. I've been going here for years, and never once had a negative experience.

Not too long in the waiting room & Nice staff ... Very…read morelimited parking tho. They do gynecology work and the office staff is pretty on top of it

I went here after not getting well from a cold. They were efficient and I had less than an hour…read morewait for a medical exam. I was quickly diagnosed and had a RX right across the street.

Office staff very rude. Admit paperwork long, repetetive and asks questions entirely inappropriate…read morefor medical needs. Actual office visit was fine and staff friendly and courteous.

Do not visit this clinic. I would not have given any star,…read morebut could not post. It is so substandard, bordering on negligent, that you put yourself in greater risk. Dr Palacias may well be a good Dr at her office in Willowcreek, but the Arcata office is virtually inaccessible with an extremely limited schedule. My husband was with a nurse practitioner at this office for more than 5 years. She was compassionate, efficient but not thorough and stretched too thin. We never saw Dr Palacias; had 1 phone consultation. I honestly believe that negligence from this team resulted in my husband having two ICU episodes in the last year. Go somewhere else for your safety.

I have a growth on my left hand. On August 22, 2024 I had a punch biopsy done at open door clinic…read moreon Tydd st and the doctor at open door believes it is cancerous. They told me I would be called within the week and be informed if it's cancer and what to do next. Well it is 9/03/24 and this is the second time I have called. And they do not know when they will have the results. And they did not even bother to call me yet. I am very disappointed. and worried my growth on my left hand continues to grow and hurt.

I will always feel grateful for the kind and graceful phlebotomists in the open door lab. Without…read morefail, my nervousness in anticipation of blood draws winds me up, I put my foot in my mouth, and I say the most awkward things simply out of nervous anticipation of needles and tests. The folks there are always kind, diligent, and thoughtful as they do their job. No matter how awkward or nervous I might be, they're making an effort to put me at ease. Thank you lab staff! You do a challenging job with so much grace and consideration for us patients - sincere thanks for your patience with us.

Dr Soper is a very caring, competent, available, intelligent and very knowledgeable Doctor. I…read morecouldnt find another psychiatrist that has helped me as much as he has throughout the years. I recommend him to anyone who has deep rooted psychological issue. Niki his office manager has always been helpful, caring person who knows how to run an office effectively. She is prompt when returning phone calls. Shes courteous and kind.

If a person doesn't fit into the mental health industrial complexes algorithm, there is no help…read more This office offers glitchy internet, no in person visits, and an office manager who throws office spats at the feet of the one seeking help. MALPRACTICE

I wish I could rate Dr. Rydz much better. He is a nice man but I think he may be overly busy, and…read moredoes not take the time to make follow-up, as a result patients and his practice suffer. Here are the Good/Pro's: You can get an appointment relatively quickly. He is a very nice man. Office if easy to find, close to hospitals. Here is the Bad/Cons (which unfortunately outweighs the good): You cannot get a phone call back. Twice I have waited for test results. They do not call you no matter what the result is. The first time I was waiting for results on a repeat ultrasound and called 3 times over the course of months. I was repeatedly told I would get a call back but never did. They after one phone call they said they were transitioning from paper records to electronic and had lost my results.They were very apologetic but never did call me with results. Instead of ever getting a results, Dr. Rydz called and said I needed to have another thyroid-needle biopsy. I still have no idea what the ultrasound results were. I traveled a few hours to do my biopsy. That was 3 months ago, I also had a short visit with Dr. Rydz and we talked about a game plan depending on what my results would be. I never got a call on the results and started calling them after a month passed by, knowing that should have been plenty of time to get results. I was told twice that I would get a call back and still have not received that call. I would love to move on with my life. I was told this last phone call that only he can give me results, staff cannot, so still wait. The waiting room smelled of urine the last time I was in. I don't remember smelling that the first visit. But it's not appealing at all. I am currently waiting to see an endocrinologist but need my results before I can go. I feel very frustrated after paying so much money on having tests done, but still not know what the conclusion is. This is a major problem and needs to be resolved.

Dr. Rydz and his staff are fantastic! Dr. Rydz did a routine colonoscopy wherein cancer was found…read more Dr. Rydz, Yvette Faust, NP and the office staff have been nothing short of miraculous in conveying the facts with compassion and laughter. I need the laughter! All of my scans, tests, and surgeries have been completed swiftly and communication has been stellar! I cannot say enough great things about my experience with Dr Rydz. Within days I have been referred to Oncology... and now Dr Rydz and his staff are in the back seat of my cancer car but, I find comfort in knowing that they are there.