We had to go in for a severe cat scratch, and we expected a long wait time, but it was a slower day…read moreso we were taken to a room right after check-in. Only had to wait about 25 minutes for the NP to see us. Very professional, explained what the concerns were, and what treatment was going to be. All the staff were kind and professional.

They asked questions about my symptoms. Very on point kind men's professional. I have used the…read moreservices twice before. I would recommend them prior to visiting the ER.

They will save me from my pain....so I won't bug them anymore…read more their staff is soooooo helpful. Plus they enjoy their jobs and really want to help patients. Man , I love my FNP. I love the doctor too! The support staff, EXCELLENT!!! Ok, so they referred me to a GI Doc, whose, well, let's just say, he is probably so great, but his staff, sucks! SO, hopefully we will all learn from this experience! AGAIN, Humboldt Family Medical Care, they are so fabulous. I am grateful for them all. I filled out a survey for them today when I went into the office so I thought I would fill out another one on-line for the world to see!

Love Dr. Mahan! The nurse practitioner's and support staff are also excellent! I always feel that…read morethey take the time to listen and help. I never feel like they are in a hurry to get me in and out like other offices. I've been going here for years, and never once had a negative experience.

Not too long in the waiting room & Nice staff ... Very…read morelimited parking tho. They do gynecology work and the office staff is pretty on top of it

I went here after not getting well from a cold. They were efficient and I had less than an hour…read morewait for a medical exam. I was quickly diagnosed and had a RX right across the street.

Office staff very rude. Admit paperwork long, repetetive and asks questions entirely inappropriate…read morefor medical needs. Actual office visit was fine and staff friendly and courteous.

Do not visit this clinic. I would not have given any star,…read morebut could not post. It is so substandard, bordering on negligent, that you put yourself in greater risk. Dr Palacias may well be a good Dr at her office in Willowcreek, but the Arcata office is virtually inaccessible with an extremely limited schedule. My husband was with a nurse practitioner at this office for more than 5 years. She was compassionate, efficient but not thorough and stretched too thin. We never saw Dr Palacias; had 1 phone consultation. I honestly believe that negligence from this team resulted in my husband having two ICU episodes in the last year. Go somewhere else for your safety.

I have a growth on my left hand. On August 22, 2024 I had a punch biopsy done at open door clinic…read moreon Tydd st and the doctor at open door believes it is cancerous. They told me I would be called within the week and be informed if it's cancer and what to do next. Well it is 9/03/24 and this is the second time I have called. And they do not know when they will have the results. And they did not even bother to call me yet. I am very disappointed. and worried my growth on my left hand continues to grow and hurt.

I will always feel grateful for the kind and graceful phlebotomists in the open door lab. Without…read morefail, my nervousness in anticipation of blood draws winds me up, I put my foot in my mouth, and I say the most awkward things simply out of nervous anticipation of needles and tests. The folks there are always kind, diligent, and thoughtful as they do their job. No matter how awkward or nervous I might be, they're making an effort to put me at ease. Thank you lab staff! You do a challenging job with so much grace and consideration for us patients - sincere thanks for your patience with us.

Dr Soper is a very caring, competent, available, intelligent and very knowledgeable Doctor. I…read morecouldnt find another psychiatrist that has helped me as much as he has throughout the years. I recommend him to anyone who has deep rooted psychological issue. Niki his office manager has always been helpful, caring person who knows how to run an office effectively. She is prompt when returning phone calls. Shes courteous and kind.

If a person doesn't fit into the mental health industrial complexes algorithm, there is no help…read more This office offers glitchy internet, no in person visits, and an office manager who throws office spats at the feet of the one seeking help. MALPRACTICE