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    Soper Robert, MD

    2.0 (26 reviews)
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    8 years ago

    Hands down the worst front office in the history of modern medicine. Don't bother leaving a voice mail. It will never be returned.

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    Ask the Community - Soper Robert, MD

    Mad River Hospital Pain Clinic

    Mad River Hospital Pain Clinic

    2.2
    (6 reviews)
    3.2 mi

    I would like to thank Mad River Pain Clinic for the constant wonderful care they have given me, Dr…read more Abbassi and all the staff and nurses. I rate them A++! Keep up the great work and thank you again.

    I hope ANY patient would ASK questions, but this bothers Dr. Abassi!…read more Patient education is important to avoid problems/misunderstandings. I spent an added $300 to convenience him and get myself to the appointment using a taxi. Dr. Abassi/Mad River Pain Clinic advertises heavily on the radio offering "comprehensive pain management" (you NEVER are told the 'comprehensive' part, a treatment plan, or given any medical information to read, nothing.) He also complained, called me a name and spoke negatively about me to his nurse (about asking questions) as I was falling asleep from the twilight meds, and wonder what else he said when I was not conscious. No patient, females especially, should accept negative remarks for simply 'questioning' a male MD. He refused to let me see or read the radiology report I paid for, made me go to the hospital to get a copy. They NEVER explain that twilight meds makes you unconscious, not sleepy. Patients have tried to drive themselves home after, so TELL the patient this information! And while he has '30 years experience', legally offers adequate "Standard of Care" and sterile conditions, and has you sign a million forms (sight unseen, to save HIM paper. You use a signature tablet while the front desk clerk "tells you" what you are signing. Terrible idea. At least let the patient read what they signed. He actually bitched to the VA in his "report" on me about me being the most annoying patient by ASKING SO MANY questions,(that his staff is taught to tell me to do)! Staff refuses to answer anything. Apparently I wasted his time on the second appointment too by asking questions. He wrote in his chart notes that I was the problem complaining about the VA, when I only agreed with HIM that yes, it was beauracratic for sending him 40 pages of useless paperwork, and no medical records.. This seems delusional to blame the patient, but at least he has his 'record' on me. Extremely poor communication with front office, they send NO information pre appt. on requiring a driver if you plan to have twilight meds, and after they misinformed me Ihad to take a taxi both ways, at cost of $130. the doctor said he'd REFUSE treatment, or make me give up the twilight they told me I may really need. ( No twilight meds means I could have driven MYSELF safely to and from, but I already was there, and needed a taxi to get home after.) Then he dragged a poor staffer in and wasted 10 minutes explaining to her (to impress me) how to tell the patients the 'policy'. So If you don't have family or convenient neighbors to drive you and wait around for two hours then a taxi is the only option. In an 'emergency' after the appointment the taxi driver would would immediately take you to a hospital faster anyway, just as anyone would do! I expected a few calm moments to hear the treatment plan, but he sees 12 patients a day, or more, rushing up and down a row draped beds for privacy (you can hear anyway). Too fast explanations, and since my original complaint was severe sacrum pain from a MVA, he diagnosed "spinal stenosis" instead, sent me for MRI & X-rays I had to pay a lot more for because Dr Abassi complained the VA doesn't provide anything helpful, so that cost me an extra $160. And he never ordered anything for sacrum analysis. I have another hospital report from a radiologist reporting degeneration of the sacrum, which Abassi never mentioned, but proceeded to give me injections for, that day NOT for spinal stenosis. Then they made an appt. for the spinal treatment injections he had 'diagnosed', and I wonder if this was to take advantage of the VA paying for it. How would an uneducated patient know? If you have back pain it can come from several areas, I knew what my problem was, and both radiology reports backed up my knowledge that my spine was normal, I am just aging. But my sacrum was the problem. I did not go back to him, and would not.

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    MRCH Pain Clinic.

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    MRCH Pain Clinic.

    Soper Robert, MD - psychiatrists - Updated August 2026

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