This place is great and always has been. Clean and stylish. I'm a long time customer. I only get the Brazilian. Very clean results, and I can't recall any irritation or ingrowns after, which is surprising because I am prone to those! And the ladies are so nice; they put you at ease in your... compromising position(s) lol!!! I recommend Sophie. read more

I really like this place for Brazilian wax. Nicole is very nice and great at making sure I'm very comfortable!

Unfortunately, I hate doing negative reviews but I hate my time being wasted as well. Schedule an appointment this morning 1240 was running 5 to 6 minutes late contacted the store told them that I was running late. They said no problem arrived at 12:46 and was told that since I am late, I need to reschedule. I just drove 25 minutes from East County for this appointment only to be turned away for being 6 minutes away and the store is completely empty. I wish I could give this place zero stars. Definitely will not recommend to anyone. This place has completely went downhill. read more

I went for a Brazilian wax. Made the appointment the same day! Nicole did my service and she was perfect. Nice energy, quick and efficient. I will definitely be returning. Cute studio with nice music playing. Book online because it is cheaper read more

I've been going here for over 4 years (since September 2021) and this place has completely gone downhill the last 7 months. Around that time (7 months ago) I came in 10 minutes late (very pregnant) to my appointment and they told me they couldn't honor the service and I had to reschedule. I'm normally never late for my appointments but I mistakenly messed up the time thinking it was a 12:30pm appointment but it was actually a 12:20pm appointment. I apologized and rescheduled but had to see a different waxer. No biggy, my fault. Fast forward to today. I scheduled a 1:40pm appointment. I arrived early (1:22pm) with my 6 month old. My husband and I have since moved so we no longer live 10 minutes away from this location. Neither of us have family here and he couldn't watch him because he works full time and had meetings all day. I go back to work full time Monday 1/12/26 so naturally I wanted to get waxed before I start working 12.5 hour shifts again. Today was the only day and time that worked for me because my son has doctor's appointments and I have errands I need to run before I start working again. I drove 45 minutes to this location because it's the only one they have in San Diego. When I arrived my son was in a stroller (asleep) and not crying. The woman at the front said he wasn't allowed to go back and I'd need someone to come to the location to watch him while I get waxed. Which also didn't make sense to me because last time they canceled my appointment because I was 10 minutes late. So how would someone driving to the appointment of made sense? I would have been sitting there forever waiting. In addition, I don't have anyone here to watch him, which is why I ended up bringing him in the first place. I understand it's not ideal and I wouldn't have brought him if I had a different option but clearly I didn't. It never takes them more than 10 minutes to wax me. She asked me to reschedule without him. I told her I couldn't because I wasn't going to drive 45 minutes there and back a second time in one day. She was rude and said bringing him back in the room while I get waxed is a liability for them. I asked her how it was liability if he would just be sitting in the corner of the room in his stroller asleep for 10 minutes while I got waxed? She said it's "their policy that no one is allowed in the room." IT'S A BABY NOT AN ADULT. I will NEVER go to another Pretty Kitty and I'll be sure to share this experience with everyone I know. Overall terrible experience and they are unprofessional. I never thought in a million years I'd be made to feel bad for having a baby but they've done it. My postpartum self needed that when I went somewhere to do self care and feel good about my body again. Thank you Pretty Kitty of Mission Valley. read more

Sophia is a GODSEND! I love her work. She is so dang efficient, so friendly, and professional during the whole process. I have had such a long history of so many skin problems and starting waxing with her (Brazilian and under arms) has made a world of difference for my skin. The confidence is through the roof because of her work. . I hope she waxes forever, because I am hooked. read more

Great services from Sophia F. Quick and efficient would definitely recommend her for all services

Sophia is so great! She's sweet and doesn't judge you if you're SWEATING through it lol. I've had terrible experiences in the past with the technician either 1) taking too long, 2) needing to wax the same spot multiple times. Sophia is fast but efficient. They also keep the rooms very clean. Will definitely be returning! read more

I've only had a Brazilian wax once many years ago and had a BAD experience. Decided to try one more time and choose The Pretty Kitty. My husband and I were walking by, so I figured I would drop in and ask some questions and set an appointment. They had time right then to get me in! So fortuitus. I wish I could remember the name of the woman who helped me because she was amazing. She took her time, explained things, and managed my nervousness expertly. The office was clean and comfortable. They take you into an individual room with a medical spa treatment table that is covered with a disposable sheet. There are wet wipes and hand sanitizer in the room, so you can freshen up before and after. Never thought I would be comfortable with my legs like a "butterfly" and someone poking around down there but there we were...Next appointment is already on the books! read more

Kristen was amazing she is so sweet. Came in for a last minute brazilian and she did a great job. Would definitely come back!

Love this place! Easy in and out - tons of appointments and easy to book on line. I wish they still had the value package deal! Gals are super friendly and they do great work! read more

My first time at Pretty Kitty was a great experience. Sophia was friendly and very professional. The reception area is welcoming and treatment room clean. read more

Always get amazing service here! Staff is super friendly. They do a thorough job. Bathroom and rooms are clean. Love the music they play. Decor is chic. TY Pretty Kitty! read more

The Pretty Kitty - Waxing Near Me - San Diego, California

Serra was amazing!! I highly recommend her she made me feel good about myself and made my day amazing!! Her vibe was so good and welcoming.

Very clean, great service, quick appointments. Jessica B is really good, I always see her, but the others are also good.

Sophia was amazing! So quick and painless! Would definitely recommend! Best service and best business.

PRETTY KITTY!!!! I'm really going to miss Cait, she's one of the most amazing people I've met. The cherry on top is that she has a heart of gold and one of the most QUICK & EFFICIENT waxers I've ever had. If anyone in the future ever has her, they'd be lucky. I hope I can find another that is as talented, and wonderful as she is. read more

Kate is great! Quick job. Receptionist was welcoming and helpful. Haven't been here in a while and now that I "broke the ice", I plan to come back again. read more

The Pretty Kitty - Wax room - Waxing Near Me - San Diego, California

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Love coming here!! 10/10 been here a couple times now. Went with a new waxer today Sarah B. She was the sweetest soul and so understanding of my fear of pain lol. Made me feel 100% comfortable in the most professional way def rebooking. read more

La Shay is the best. She's been doing my brazilians for a couple months now and I trust her level 1000. She's professional, does a great job and is consistent in her work. Their prices are up there ($70) but it's La Shay is worth it. If you're a first timer, I would recommend this tech. read more

The Pretty Kitty - Lashay is great!! - Waxing Near Me - San Diego, California

I moved here from LB for State & I have a set wax fam in LB, but the commute is spread apart and I had to find another place! I like discreet places that make you feel comfortable about yourself and getting waxed so I was definitely nervous! Nonetheless this place is amazing!! I love it so much!! They are always kind, they do a good job my kitty is always beautiful after just how I like it! I just wanna say thanks to the manager also who has waxed me for hiring chill people because when I've had a different waxer they also are really nice and can hold a conversation which makes it 10x better because you are in an awkward moment( they make it not awkward) thank you guys for helping me keep my kitty in check and for always having a good vibe read more

The people were kinda rude. I wouldn't go again. My first wax was with them and they were really nice but once the second time that I went was really bad experience. But wonderful decoration that they have. Also they didn't let my mom come in to the room since there wasn't space. But as a young teenager a mother looks out the there children and a mom always has to have vigile them since the pretty kitty rooms are a private and a closed door. read more

The Pretty Kitty - Waxing Near Me - San Diego, California

I've been seeing Cait for a little over a year, and she's great! We have the best time, and she makes you totally comfortable. She does a great job, so quick, and makes getting waxed one of my favorite things to do! read more

Very friendly and professional....I travelled from older location in Chula Vista to mission valley Will return again.... read more

The best waxing place in San Diego. In and out within 12-15 minutes and expertly done. Everyone is friendly and trained the same.

Kristine is amazing! I hadn't been here in years but my lady got Covid so I had to look for other options. I found this place, and got booked with Kristine. She is super sweet, made waxing comfortable and easy and got every single hair out. Would recommend her every single time. read more

I'd suggest reading the wax specifics on their website. It really does make a difference. It's makes the waxing less painful overall and much more efficient. You can get in and out within half an hour. I always leave feeling so much nicer and cleaner. :) read more

Everyone is super nice at the Mission Valley location, also very accommodating. My friend came without an appointment and they were able to squeeze her in. I thought Cait was amazing!! She was very friendly, professional and super fast. Time and time again, I will recommend the pretty kitty for waxing! read more

Went to Reese today and she was BOMB!!! Did amazing ! I love it. I was bummed after Cait left and after I went to other people and it was never as clean.. then I found Reese and she SNAPPED ! Love my wax and going to look cute in my bathing suit this weekend!! read more

Caitlyn is amazing, she's super nice and professional. She knows how to make you feel confortable, great conversation and excellent service. read more

First time coming but definitely won't be the last! Caitlyn did amazing!! She was very patient with me and gentle. I told her I was I felt like I was the worst client ever because this was only my second time being waxed and I was jumping and screaming lol but she was so nice to me and we had GREAT conversation! She was very fast but still very efficient! Thanks Catie!! Really appreciate you and your services! I got a Brazilian and half leg comboHappy customer read more

I absolutely recommend this place. I went earlier this week and they were amazing. I have never been waxed and Kristen walked me through the process and really calmed my fears and hesitation. Because she was wonderful and gentle. I will definitely be back. This is a nice and clean place and i recommend for ALL of your waxing need read more

This review is primarily for Shakyra. I have visited Pretty Kitty several times and many locations. My first was actually out in Vegas, they took great care of me there and never made me feel self conscious. I'm a Latina and, embarrassing to admit, can get pretty hairy. I moved to San Diego and was relieved to find a Pretty Kitty down the street from my apartment in Mission Valley but was not at all the same experience I had with my girls out in Vegas. I felt pricing was never consistent and made me feel weird for being "picky" about my Brazilian. I felt they overcharged me a few times because I refused to leave with my "back strip" not done. Anyway, I stopped going to Pretty Kitty because of this and moved down to Chula Vista and ventured off to other places. In a rush and just looking for a place to take care of my Brazilian I took a chance at another Pretty Kitty location down in Chula Vista and that's where I ran into Shakyra! She was such a pleasure and made me feel so much at ease. She was extremely thorough and never made me feel like I was being a nag or a bother about being overly picky about my waxing. Since the Chula Vista location closed I now make the drive up to Mission Valley for Shakyra. Thank you for being so incredibly sweet and for not making me feel at all self conscious about my nether regions lol You have restored my faith in Pretty Kitty! read more

I started going to The Pretty Kitty in Chula Vista. That's were I got my first wax. I followed them to Mission Valley. Everyone is so nice and friendly. Wouldn't choose anyone else. Always satisfied and everyone is amazing. read more

Such a bad vibe! My waxer made me so uncomfortable, even after I left her know it was my first time getting a brazilian wax. She also missed very long hairs and seemed frustrated with me because I was nervous. I will never go back here and do not recommend it to anyone, especially if it's your first time. Her name is Reese. I have a trip tomorrow and I'm just gonna have to go in and shave because it is filled with long hairs she missed read more

I really like this place it's very clean very friendly they make you feel comfortable they do a great job. Never had a complaint on them go there for years. All the girls are great at their job. Lol. read more

I went for my first wax and let me tell you I had a great experience not too much pain. Besides the inner area I got a full Brazilian the experience was great! If you need a quick maintenance help for your this is the place!! read more

Adorable wax studio and great customer service from their staff! I had been going to European Wax center for a year before coming to the pretty kitty. I called to inquire about the type of wax they use, and was a little apprehensive about the different wax used... but Kristen took my call and reassured me enough to want to come in and try it! I'm so happy I did. Fabulous experience!! I will continue being waxed here! :) read more

Love coming regularly for services with Kate. She is kind, fast, and well experienced.

Cait!!!! Seriously the BEST. I have been getting waxed for years and sugared for years prior to that. Cait has BY FAR been the most thorough and efficient. Additionally, she has the most calming presence about her, I really can't put my finger on it, but I always felt more at ease with her, than any other esthetician. Let's be honest, no one is jazzed to get up there and bare it all for a complete stranger hahaha ...but she just makes you feel so comfortable. I will miss leaving the salon knowing I received the smoothest and most thorough wax. The first time I saw her, I was BLOWN away by the fact that she went out of her way to get all the hair. (I get both Brazilian and full leg, and I always had to do "touch ups" myself after seeing anyone else). Cait is beyond the best and I am SO bummed she is moving. Like, I'm not ok. Hahaha Redding is sooooo lucky to have her. read more