Cancel

Open app

Search

The Preston Apartments

1.8 (36 reviews)
Closed 9:00 am - 6:00 pm

Services - The Preston Apartments

Apartments

The Preston Apartments Apartments Photos

You might also consider

Recommended Reviews - The Preston Apartments

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Active termite infestation in living room.

I have an active termite infestation in my apartment. I advised the apartment office leasing agent on Monday, February 27, 2023, and on Tuesday the exterminator vendor still hasn't shown up at the apartment. This is a live active infestation where some of the termites have wings. A Terminix pest control employee confirmed they are termites and stated that some have wings so that means that they have been in the colony for a long time. I spoke with the Manager, Danyaha, who stated the vendors have set days to come and that's the reason she refused to call the vendor company to report an active infestation of termites. She stated the Terminix employee told her the same thing that I said but she doesn't care what he said because he's not her vendor Her exact words were , " The vendor doesn't work on my or her time." If I'm not mistaken vendors work for their clients who can call to request service. For anyone thinking about moving into this apartment complex, read all the Google and yelp reviews And then make up your own mind on choosing to live at this complex. i Have also called the corporate number that the office gave me and I haven't received a call back. The apartment complex left me no choice but to call the McDonough Code Enforcement and they will have a Code Enforcement Officer meet me at the apartment. It's a total shame that Preston Creek apartments in McDonough GA doesn't treat their tenants better than this. I have only stated facts as they have happened. After you read this and other reviews on Google and Yelp it's totally your choice whether you decide to live at Preston Creek apartments in McDonough GA. Good luck to all present and future tenants of Preston Creek apartments, if I could score a 0 star I would. Preston Creek Business Owner, I responded to you in email but will add it here in case you missed your email. In short everything I have stated is factual. The vendor showed up outside of a 24 hour window. There was never an appointment set because the manager refused to call the termite vendor. I never berated anyone. I asked her to call the vendor and she refused. I'm free to tell anyone I want that there's a termite infestation that's active in the apartment. it's called freedom of speech. If you want me to be quiet then fix the termite problem and stop trying to divert from the true issue. Maybe you should look at the photos that I have attached.

Teresa S.

Disgusting complex! Don't live here!!! The managers are NONEXISTENT! They don't even have the front gates fixed (been 34 days since they were destroyed) The pools are NOT open. They come into your apartment without warning. The toilets both run constantly. They have tried to fix them twice, to no avail. To even use the pool in the BACK, you have to pay $300 to rent it out. Management is CLEARLY stealing the resources that are supposed to be used to upkeep the property. The trash looks like this ALL the time!! Edit: I see someone from the office responded with some reply as you can see. I am curious as to how they have time to sit on a computer and respond to each comment; INSTEAD of walking around the grounds with a checklist of EVERYTHING that needs to be done. How about you call someone to do the following: 1. Fix front gates 2. Clean AND maintain the trash area PROPERLY. 3. Power wash the buildings and have the railings scraped and painted. 4. Fix ALL the outside lights in my building, as well as the other lights that are dangling and not working. 5. Allow the pools to be utilized as they should be. 6. Start SCHEDULING maintenance calls instead of just showing up ANY TIME. 7. Use the funds that are to be used for upkeep, on UPKEEP. 8. Do BETTER!! You have NO right to even THINK that any of y'all are better than the subpar manager that you have replaced. You ALL are equally bad as the others. Please give me the number to your boss. If you are blaming them for your horrible behavior; allow me to speak to them. 9. I am really just thinking of contacting the media. 10. Get out of the office and do your job! Period. You make Managers look really bad.

Weather stripping, gnats, roach, leaking sink

If I could give this property a 0 stars I would . From the time that I've moved in I have had non stop work orders put in for the bugs. Nothing has been done except then spraying the base boards once a week . It took three months for me to miss work so I'm here when pest control came in to show him the same videos I shared with the front office . He went next door and came back to tell me the unit next to me had visible roaches and that he will be back NEXT WEEK to fix it . One whole week . Instead of management caring, they've sat in the office implying it was my unit and it probably being my fault. If they put that much energy into fixing work orders. My sink has been leaking and clogged for over a month . My second bedroom has visible water damage in which I put an order in over two weeks ago. The weather stripping I asked to be replaced and maintenance said it was fine . It's ridiculous that I've had to seek legal counsel for this .

Ro H.

The fire alarm went off in my apartment, I tried calling the office 4 to 5 times they picked up and hung up. My neighbors all came outside to see what was going on, they called the fire department as I was trying to call the office. It took 30 minutes before a call was made, when the firemen came out he asked how long did it take and we said 30 minutes and he said it was problem. He immediately told the maintenance supervisor that was an issue. I submitted a work order on approximately 6/12/22 to alert them my electrical outlets were sparking and lights flashing. I went to the office multiple times to complain and they said they are short staffed and they don't know when someone be out. July 13th I went to the office and told them that if they didn't come see about this sparking I was going to call the fire marshal. Then the maintenance supervisor came switched the outlet and for 10 minutes it worked and I went to him and he said he has to call the electrician out. July 15th and 20th as I was riding by him in the complex I asked him was a electrician called and he said yes. But no electrician was called or came out as of today. I have expressed my fears of a fire and they don't take it serious. Chase, the manager is rude, unprofessional and unconcerned. He came to where me and my neighbors were and said it was no fire, then got mad because I am upset and bothered by issues I keep having and he laughed as he walked away threatening to do something about me( I don't care). I hired an attorney today because I was tired of paying rent and they don't do anything. Don't answer the phones, don't follow through with residents. We can't use the pool and haven't the whole summer but we are not compensated for not being able to use the amenities. Also we pay for valet trash service they barely come out, miss weeks at a time and when you go complain they tell you to call their office, we are not refunded for the lack of service. The area is trashy and disgusting. Office and maintenance turnover is crazy.

I want to say that I love living here, but I can't be honest and say that. Overall, the complex, especially building 2 where I live, is kept immaculate. The only real issue I had was with my upstairs neighbors. No matter how many times I complained to management, or attempted to speak to the residents myself, nothing was ever done. I have lived for two years with the upstairs neighbors running and jumping, with the dogs barking, early in the morning. Management assured me that they were working on the issue, but nothing changed. I'm not renewing my lease again. I hate to move, but I pay money to enjoy where I live. Not to have my artwork rattling on the walls because of the upstairs neighbors. Management could stand to be more attentive and honest.

Mold, mold, and more mold from the leaking hot water heater upstairs!

See all

7 months ago

Business owner information

Photo of GoldOller

GoldOller

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of GoldOller

GoldOller

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of GoldOller

GoldOller

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of GoldOller

GoldOller

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Teresa S.
330
2
20

8 years ago

Business owner information

Photo of GoldOller

GoldOller

Helpful 4
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of GoldOller

GoldOller

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ro H.
1
2
11

4 years ago

Business owner information

Photo of GoldOller

GoldOller

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of GoldOller

GoldOller

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of GoldOller

GoldOller

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of GoldOller

GoldOller

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of GoldOller

GoldOller

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of GoldOller

GoldOller

Helpful 1
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of GoldOller

GoldOller

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of GoldOller

GoldOller

Helpful 0
Thanks 0
Love this 0
Oh no 0

16 years ago

Helpful 4
Thanks 0
Love this 0
Oh no 0

9 years ago

Business owner information

Photo of GoldOller

GoldOller

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

13 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of GoldOller

GoldOller

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of GoldOller

GoldOller

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of GoldOller

GoldOller

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of GoldOller

GoldOller

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of GoldOller

GoldOller

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of GoldOller

GoldOller

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Business owner information

Photo of GoldOller

GoldOller

Helpful 0
Thanks 0
Love this 2
Oh no 0

8 years ago

Business owner information

Photo of GoldOller

GoldOller

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Business owner information

Photo of GoldOller

GoldOller

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of K D.
0
2
7

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - The Preston Apartments

Review Highlights - The Preston Apartments

Renting at Preston Creek Having just moved into Preston Creek, I wanted to take a minute to review the rental experience.

Mentioned in 5 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Apartments 1,622 times last month within 15 miles of this business.

Verify this business

100 South

100 South

(9 reviews)

this review is going to be lengthy, but i beg you, please read in its entirety…read more 100 South NOT Luxury Apartments- This complex is disgusting. It's full of STRAY cats, the trash is always full, valet barely comes to pick up the trash. You still get charged for it. I resided here from March 2024 - May 2025. Management changed a good 4 times during that time. When I signed the lease and paid my deposit, I wasn't allowed to do a "walk through" for the apartment because they claimed it wasn't ready. UPON MOVING IN THEY HAD TO MAKE ADJUSTMENTS AND FIX SEVERAL THINGS. The apartment manager at the time also sent me and email of a complaint of "marijuana". When I confronted her via email and in PERSON, I let her know the 4 building smelled like that ALL THE TIME. And I let her know I didn't appreciate her blaming the "new tenant". In the email, it stated they were going to do a "surprise walk through", when I mentioned to her I HOPE SHE WAS INSPECTING ALL OF 4 BUILDING AND NOT JUST MY APARTMENT" her tone changed quickly. Lastly, the walk through never even happened. I felt racially profiled, and that should have been the very first red flag. Don't even worry about purchasing a reserved parking spot, people will park in your spot. When you call their "tow company" nobody ever respond nor comes out to handle the issue. My ring doorbell had to be replaced because of the previous tenant still being logged in. This was a privacy issue for me, and they eventually ordered me a new ring camera to set up. My keypad to the front door also did not WORK PROPERLY, that had to be switched out as well. They claim the apartment was renovated... nothing in there had renovations. I am just utterly disgusted and disappointing. Several people make complaints to them, but they'll avoid the tenants, never answer emails nor calls back to follow-up. Car break-ins were a huge thing. As much money as I paid, there should have been a security officer patrolling the neighborhood. From the time I moved in March 2024, until I left maintenance had to come to my apartment SEVERAL TIMES. Do NOT stay on their first floor either, (please see attached pictures) my kitchen sink flooded every other month while staying here. Bobby? their foreman, did nothing but put drano down the drain, no further actions were taken. I was promised that a camera would be put down my drain to see what was causing the flooding IT NEVER HAPPENED. I even called cooperate, they didn't CARE EITHER.

100 South Luxury Apartments I cannot say enough thank you's…read moreto the staff at 100 South Luxury Apartments for all the assistance provided to me. This has been by far one of the best complexes I've stayed in. The staff is very professional and punctual about getting back to me. Kristian and Michelle have been exceptional in regards to proving me with all the information requested and going the extra mile! I definitely would tell anyone who is looking for a place to call home that 100 South Luxury Apartments is a top pick and you'll love to be a part of this community! By J G.

The Promenade - Dining Area and Kitchen at The Promenade Apartments

The Promenade

(4 reviews)

Upon applying for the apt, They already knew that they didn't have any units available and still…read moreTOOK my application fee. I was told they will call me before they pull my credit so I can lift the freeze off, yet they never called and claim it was denied. I lifted my credit anyway and The report was NEVER pulled. She made up some made up excuse that she could not explain.. NOTE: If you don't have any units open..... DONT Accept the application and say you have units when you don't They Never emailed me the link to submit my proof of income and They NEVER answer the phone.

Let me be clear: this is not a fake, altered, or dishonest review. I have photos, emails, and…read morepolice reports to back up every statement! I moved into this community in February 2025, drawn in by the beautifully designed apartments and amenities (that would've been extremely useful to my disabled son) and what seemed like an attentive staff. At move-in, everyone was friendly and helpful, but unfortunately, that did not last. First, I want to give credit where it's due: the Maintenance Supervisor is professional and genuinely tries to help, and the parking lot and breezeways are well-lit at night, which is appreciated. However, good lighting does not erase the serious safety and quality-of-life issues plaguing this property. Since April 2025, I have repeatedly complained about dirty breezeways and stairwells filled with bugs, debris, trash, spiders and cobwebs. My son, who is level 3 autistic, with elopement tendencies, ADHD, anxiety, and sensory processing disorder, has nearly fallen down the stairs multiple times while trying to avoid stepping on huge insects or walking directly into a spider web. We have walked through spiderwebs with live spiders more than once. I reported this to staff multiple times -- not the first, second, or third time -- and nothing has been done. Noise levels are excessive. The walls are paper thin. Children roam unsupervised, throwing rocks and balls at parked cars, shaking them, trying to open car doors, and dumping trash into the open sewers. One child even kicked my vehicle in front of the leasing office during business hours because I reported his behavior -- management saw it happen on their cameras. That shows you the kind of retaliation you can expect for speaking up. The community amenities, which residents pay for, are constantly locked down because of carelessness and inappropriate sexual activity among minors -- yes, minors -- on the premises. That is unacceptable and deeply disturbing. The previous and some of the current office staff witnessed this and brought it to my attention prior to me witnessing it myself. There is also a major security issue. I have had to rely on my neighbor's Ring camera videos to feel somewhat safe and to know what is happening when I'm away. Recently, an unknown, shirtless, severely intoxicated Caucasian male has been repeatedly seen hanging around units 917-920. Police have been called about these incidents as well as the other complaints listed here. It is extremely embarrassing to bring guests here. It is heartbreaking to raise a child in these conditions. My child is honestly not allowed outside unless we are coming or going. It's even impossible to sit on the beautiful balcony because unfortunately heavy smoke from neighbors barbecuing or smoking marijuana hits us right in the face. Corporate was contacted, but they were dismissive. At one point, a corporate staff member even told me to "stop putting that title on my son," referring to his documented disabilities -- one of the most unprofessional, cold, and ignorant responses I have ever received. The inside of the apartments may be nice, but that is meaningless without safety, respect, and true accountability from management. If you're thinking about moving here, be aware of these ongoing and serious issues. I hope this review encourages the property and corporate office to finally take these concerns seriously and make authentic, lasting improvements. I fully understand I cannot control what other residents do inside their apartments, but when their behavior and the neglect of this property directly affects the safety and well-being of my child and myself, I will speak up and expect the property management to act. As I've reminded the office before, under the federal Fair Housing Act (42 U.S.C. 3601 et seq.) and Georgia's own Fair Housing regulations (O.C.G.A. § 8-3-200 et seq.), children with disabilities have the right to reasonable accommodations and protections, including living in a safe, healthy, and accessible environment. Tax-credit and Section 8 communities, in particular, have an obligation not to discriminate or ignore accommodation requests that affect the safety and dignity of disabled residents. Residents have rights! I love the INSIDE of my apartment, but I wish I felt the same about the outside and the community itself.

Amber Chase

Amber Chase

(1 review)

Great Apartments and wonderful desk staff at the front. I love this place. I love seeing all the…read morewild cats everywhere... I mean who needs a zoo when you can live here at Amber Chase. The sauna is awesome and it gets super HOT... Great to de-stress after a long day unless you work nights because due to Covid they need to cut the hours to force the residents to exercise together during the day which I am not sure how that prevents the disease, but alas. I am sure the owners are smarter than me about infectious diseases in regards to gym hours. Also, this apartment is gun friendly. If you have high powered guns with armor piercing bullets to protect your apartment then this is totally a place I would consider living. The front desk staff was nice enough to put me on the list for a new refrigerator after the top got soo hot it turned my apple juice into wine and exploded. I mean if they didn't provide me a defective fridge where the door does not close then how else would I learn you can make wine from apple juice. Pretty neat. Also, If your a new resident like myself then you can expect to pay wayy more for rent than your neighbors in the exact same units. I always love my neighbors making jokes about my jacked up rent for the exact same type of unit. I am pretty sure the chemical smell that won't leave my apartment isn't interfering with my brain activity or causing cancer as I write this review. It kinda smells nice if you like your appartment smelling like a meth lab... Kidding I have no idea what Meth smells like, but I would immagine it can't be worse that the smell. With all that said I feel quite at home at Amber Chase Appartments and love the wonderful front desk staff Xavious and Kawani.

From the owner: Amber Chase Apartment Homes offers inviting 1-, 2-, and 3-bedroom apartments in the heart of…read moreMcDonough, Georgia, combining modern suburban charm with everyday convenience. Thoughtfully designed residences feature bright, open layouts, private balconies or patios, generous storage, and washer/dryer connections, with select homes offering upgraded finishes. Residents enjoy an impressive collection of community amenities, including a sparkling swimming pool, HarborFit fitness center, resident clubhouse with business center and movie theater, tennis and volleyball courts, playground, picnic areas with grills, and scenic jogging and walking trails. The gated, pet-friendly community also features a bark park, private garages, covered parking options, and 24-hour maintenance for added peace of mind. Ideally located near McDonough Parkway in Henry County, Amber Chase places residents close to shopping, dining, top schools, and local employers, with easy access to major roadways for commuting.

Willow Place 55+ Apartments - Living Room at Willow Place 55+ Living

Willow Place 55+ Apartments

(1 review)

**Willow Place Apartments (55+) - Proceed with Caution**…read more This property is very poorly managed. The staff is consistently unprofessional and lacks compassion for residents. Despite being a new building, there are already major issues including roof leaks on the 4th floor and widespread roach problems. Maintenance frequently enters units without notice, and theft by past staff has been reported. There are no washer/dryer hookups--residents are forced to pay \$35/month for rentals, and if unpaid, access is locked with no option to bring your own. Water bills are unreasonably high and have even been reported to the Mayor of McDonough. Multiple complaints have been made with little to no resolution. If you're considering moving here, please think twice.

From the owner: Adult 55+ Apartments in McDonough Picture yourself at Willow Place Apartments. A BRAND-NEW adult…read more55+ apartment community located in McDonough, GA. Willow Place will feature 1, 2, and 3-bedroom cottage and apartment-style homes for you to choose from. Each home will feature a fully equipped stainless steel kitchen appliance package, granite countertops, just to name a few.We keep quality and comfort in mind to provide spectacular amenities to our residents who call Willow Place Apartments home. Community amenities will include a cozy community clubroom, theater room, community garden, and a dog park that your furry friends are sure to enjoy. There's so much to love at Willow Place Apartments.

The Preston Apartments - apartments - Updated May 2026

Loading...
Loading...
Loading...