Let me be clear: this is not a fake, altered, or dishonest review. I have photos, emails, and police reports to back up every statement!
I moved into this community in February 2025, drawn in by the beautifully designed apartments and amenities (that would've been extremely useful to my disabled son) and what seemed like an attentive staff. At move-in, everyone was friendly and helpful, but unfortunately, that did not last.
First, I want to give credit where it's due: the Maintenance Supervisor is professional and genuinely tries to help, and the parking lot and breezeways are well-lit at night, which is appreciated. However, good lighting does not erase the serious safety and quality-of-life issues plaguing this property.
Since April 2025, I have repeatedly complained about dirty breezeways and stairwells filled with bugs, debris, trash, spiders and cobwebs. My son, who is level 3 autistic, with elopement tendencies, ADHD, anxiety, and sensory processing disorder, has nearly fallen down the stairs multiple times while trying to avoid stepping on huge insects or walking directly into a spider web. We have walked through spiderwebs with live spiders more than once. I reported this to staff multiple times -- not the first, second, or third time -- and nothing has been done.
Noise levels are excessive. The walls are paper thin. Children roam unsupervised, throwing rocks and balls at parked cars, shaking them, trying to open car doors, and dumping trash into the open sewers. One child even kicked my vehicle in front of the leasing office during business hours because I reported his behavior -- management saw it happen on their cameras. That shows you the kind of retaliation you can expect for speaking up.
The community amenities, which residents pay for, are constantly locked down because of carelessness and inappropriate sexual activity among minors -- yes, minors -- on the premises. That is unacceptable and deeply disturbing. The previous and some of the current office staff witnessed this and brought it to my attention prior to me witnessing it myself.
There is also a major security issue. I have had to rely on my neighbor's Ring camera videos to feel somewhat safe and to know what is happening when I'm away. Recently, an unknown, shirtless, severely intoxicated Caucasian male has been repeatedly seen hanging around units 917-920. Police have been called about these incidents as well as the other complaints listed here.
It is extremely embarrassing to bring guests here. It is heartbreaking to raise a child in these conditions. My child is honestly not allowed outside unless we are coming or going. It's even impossible to sit on the beautiful balcony because unfortunately heavy smoke from neighbors barbecuing or smoking marijuana hits us right in the face.
Corporate was contacted, but they were dismissive. At one point, a corporate staff member even told me to "stop putting that title on my son," referring to his documented disabilities -- one of the most unprofessional, cold, and ignorant responses I have ever received.
The inside of the apartments may be nice, but that is meaningless without safety, respect, and true accountability from management. If you're thinking about moving here, be aware of these ongoing and serious issues. I hope this review encourages the property and corporate office to finally take these concerns seriously and make authentic, lasting improvements.
I fully understand I cannot control what other residents do inside their apartments, but when their behavior and the neglect of this property directly affects the safety and well-being of my child and myself, I will speak up and expect the property management to act.
As I've reminded the office before, under the federal Fair Housing Act (42 U.S.C. 3601 et seq.) and Georgia's own Fair Housing regulations (O.C.G.A. § 8-3-200 et seq.), children with disabilities have the right to reasonable accommodations and protections, including living in a safe, healthy, and accessible environment. Tax-credit and Section 8 communities, in particular, have an obligation not to discriminate or ignore accommodation requests that affect the safety and dignity of disabled residents.
Residents have rights! I love the INSIDE of my apartment, but I wish I felt the same about the outside and the community itself. read more
