Upon applying for the apt, They already knew that they didn't have any units available and still…read moreTOOK my application fee. I was told they will call me before they pull my credit so I can lift the freeze off, yet they never called and claim it was denied. I lifted my credit anyway and The report was NEVER pulled. She made up some made up excuse that she could not explain.. NOTE: If you don't have any units open..... DONT Accept the application and say you have units when you don't They Never emailed me the link to submit my proof of income and They NEVER answer the phone.

Let me be clear: this is not a fake, altered, or dishonest review. I have photos, emails, and…read morepolice reports to back up every statement! I moved into this community in February 2025, drawn in by the beautifully designed apartments and amenities (that would've been extremely useful to my disabled son) and what seemed like an attentive staff. At move-in, everyone was friendly and helpful, but unfortunately, that did not last. First, I want to give credit where it's due: the Maintenance Supervisor is professional and genuinely tries to help, and the parking lot and breezeways are well-lit at night, which is appreciated. However, good lighting does not erase the serious safety and quality-of-life issues plaguing this property. Since April 2025, I have repeatedly complained about dirty breezeways and stairwells filled with bugs, debris, trash, spiders and cobwebs. My son, who is level 3 autistic, with elopement tendencies, ADHD, anxiety, and sensory processing disorder, has nearly fallen down the stairs multiple times while trying to avoid stepping on huge insects or walking directly into a spider web. We have walked through spiderwebs with live spiders more than once. I reported this to staff multiple times -- not the first, second, or third time -- and nothing has been done. Noise levels are excessive. The walls are paper thin. Children roam unsupervised, throwing rocks and balls at parked cars, shaking them, trying to open car doors, and dumping trash into the open sewers. One child even kicked my vehicle in front of the leasing office during business hours because I reported his behavior -- management saw it happen on their cameras. That shows you the kind of retaliation you can expect for speaking up. The community amenities, which residents pay for, are constantly locked down because of carelessness and inappropriate sexual activity among minors -- yes, minors -- on the premises. That is unacceptable and deeply disturbing. The previous and some of the current office staff witnessed this and brought it to my attention prior to me witnessing it myself. There is also a major security issue. I have had to rely on my neighbor's Ring camera videos to feel somewhat safe and to know what is happening when I'm away. Recently, an unknown, shirtless, severely intoxicated Caucasian male has been repeatedly seen hanging around units 917-920. Police have been called about these incidents as well as the other complaints listed here. It is extremely embarrassing to bring guests here. It is heartbreaking to raise a child in these conditions. My child is honestly not allowed outside unless we are coming or going. It's even impossible to sit on the beautiful balcony because unfortunately heavy smoke from neighbors barbecuing or smoking marijuana hits us right in the face. Corporate was contacted, but they were dismissive. At one point, a corporate staff member even told me to "stop putting that title on my son," referring to his documented disabilities -- one of the most unprofessional, cold, and ignorant responses I have ever received. The inside of the apartments may be nice, but that is meaningless without safety, respect, and true accountability from management. If you're thinking about moving here, be aware of these ongoing and serious issues. I hope this review encourages the property and corporate office to finally take these concerns seriously and make authentic, lasting improvements. I fully understand I cannot control what other residents do inside their apartments, but when their behavior and the neglect of this property directly affects the safety and well-being of my child and myself, I will speak up and expect the property management to act. As I've reminded the office before, under the federal Fair Housing Act (42 U.S.C. 3601 et seq.) and Georgia's own Fair Housing regulations (O.C.G.A. § 8-3-200 et seq.), children with disabilities have the right to reasonable accommodations and protections, including living in a safe, healthy, and accessible environment. Tax-credit and Section 8 communities, in particular, have an obligation not to discriminate or ignore accommodation requests that affect the safety and dignity of disabled residents. Residents have rights! I love the INSIDE of my apartment, but I wish I felt the same about the outside and the community itself.

Great Apartments and wonderful desk staff at the front. I love this place. I love seeing all the…read morewild cats everywhere... I mean who needs a zoo when you can live here at Amber Chase. The sauna is awesome and it gets super HOT... Great to de-stress after a long day unless you work nights because due to Covid they need to cut the hours to force the residents to exercise together during the day which I am not sure how that prevents the disease, but alas. I am sure the owners are smarter than me about infectious diseases in regards to gym hours. Also, this apartment is gun friendly. If you have high powered guns with armor piercing bullets to protect your apartment then this is totally a place I would consider living. The front desk staff was nice enough to put me on the list for a new refrigerator after the top got soo hot it turned my apple juice into wine and exploded. I mean if they didn't provide me a defective fridge where the door does not close then how else would I learn you can make wine from apple juice. Pretty neat. Also, If your a new resident like myself then you can expect to pay wayy more for rent than your neighbors in the exact same units. I always love my neighbors making jokes about my jacked up rent for the exact same type of unit. I am pretty sure the chemical smell that won't leave my apartment isn't interfering with my brain activity or causing cancer as I write this review. It kinda smells nice if you like your appartment smelling like a meth lab... Kidding I have no idea what Meth smells like, but I would immagine it can't be worse that the smell. With all that said I feel quite at home at Amber Chase Appartments and love the wonderful front desk staff Xavious and Kawani.

From the owner: Amber Chase Apartment Homes offers inviting 1-, 2-, and 3-bedroom apartments in the heart of…read moreMcDonough, Georgia, combining modern suburban charm with everyday convenience. Thoughtfully designed residences feature bright, open layouts, private balconies or patios, generous storage, and washer/dryer connections, with select homes offering upgraded finishes. Residents enjoy an impressive collection of community amenities, including a sparkling swimming pool, HarborFit fitness center, resident clubhouse with business center and movie theater, tennis and volleyball courts, playground, picnic areas with grills, and scenic jogging and walking trails. The gated, pet-friendly community also features a bark park, private garages, covered parking options, and 24-hour maintenance for added peace of mind. Ideally located near McDonough Parkway in Henry County, Amber Chase places residents close to shopping, dining, top schools, and local employers, with easy access to major roadways for commuting.

**Willow Place Apartments (55+) - Proceed with Caution**…read more This property is very poorly managed. The staff is consistently unprofessional and lacks compassion for residents. Despite being a new building, there are already major issues including roof leaks on the 4th floor and widespread roach problems. Maintenance frequently enters units without notice, and theft by past staff has been reported. There are no washer/dryer hookups--residents are forced to pay \$35/month for rentals, and if unpaid, access is locked with no option to bring your own. Water bills are unreasonably high and have even been reported to the Mayor of McDonough. Multiple complaints have been made with little to no resolution. If you're considering moving here, please think twice.

From the owner: Adult 55+ Apartments in McDonough Picture yourself at Willow Place Apartments. A BRAND-NEW adult…read more55+ apartment community located in McDonough, GA. Willow Place will feature 1, 2, and 3-bedroom cottage and apartment-style homes for you to choose from. Each home will feature a fully equipped stainless steel kitchen appliance package, granite countertops, just to name a few.We keep quality and comfort in mind to provide spectacular amenities to our residents who call Willow Place Apartments home. Community amenities will include a cozy community clubroom, theater room, community garden, and a dog park that your furry friends are sure to enjoy. There's so much to love at Willow Place Apartments.

From the moment I walked in the leasing office, I was greeted, offered water, and helped within a…read moredecent time frame. I was greeted with smiling faces, and welcoming energy. Amber, omg when I tell you very detailed, caring, and compassionate about what she's doing. She made the process smooth, she smiled the entire time, she goes above and beyond expectations throughout the entire process. Her aura is very welcoming and makes you instantly feel like this is a place I want to call home. I'm truly grateful to have her helping me throughout this process. The tour was amazing, the property is phenomenal and it's so peaceful. I look forward to making memories here.

From the owner: Arcadia at Symphony Park offers effortless style and everyday living in a prime location. Our 1, 2…read more& 3 bedroom residences seamlessly blend modern comforts with convenience, creating a pace where you can truly feel at home. Experience the ease of living at Arcadia, where every detail is designed to enhance your lifestyle. Contact us to secure your new home today!

My family and I recently moved into the Estates at McDonough, and we were initially very pleased…read morewith the community, especially the beautiful amenities like the pool and grill area. Unfortunately, at night there are vehicles with people parked with loud noise and smoking. This is supposed to be a smoke free community. We were disappointed to see the filthiness of the pool area so we declined using it. There were dirty clothes, socks and cups in the bushes. The grill at the pool attracts so many people and the flies from the food that is cooked at the pool is atrocious. The loud music with inappropriate content played at the pool with glass liquor bottles makes me afraid that people will get out of hand. The rent here is not cheap that's why we signed a lease because we felt the prices would keep people who do not care about cleanliness and beautiful grounds out of the community. We understand that a shared community space requires cooperation from all residents, but stronger enforcement and oversight are clearly needed. We want be visiting the pool due to unsanitariness of the area. We are so disappointed and should have visited numerous times after hours before signing a lease.

We love it here ! Highly recommend. A little expensive but definitely worth it. Office staff are…read morevery friendly and easy to work with. Maintenance team is great !

they help old pepole but not the adults that are not old they always have problems with the sink…read morewould not recomend has cockroches all over the place

Management is so unprofessional. They never fix anything, you have to call over and over to get…read moresomeone to come fix the simplest things. They just do not care about you. They want your rent every single month on time yet they can never fufill a service call in a timely manner. MONTHS go by and still no assistance. I've been here since 2016 and once the new Management took over in 2017 everything has gone down the drain. Nu ROCk you need to check in on your properties sometimes to make sure the people running it is doing a good job. You can't just collect monwy and say the hell with the tenants.

Unfortunately, my experience with Keyana on Saturday morning was disappointing. She was unwilling…read moreto provide even basic information and came across as unapproachable. In contrast, Helen was warm, welcoming, and very helpful. Her kindness and professionalism were greatly appreciated.

From the owner: The moment you walk into Halston McDonough, you'll have a pleasant new definition of home. Every…read morecorner of our property invites you to enjoy, rest, and settle in. Our beautiful apartments are perfect for hosting or hanging out. Our outdoor areas allow you to relax poolside or play a game of tennis. With well-maintained grounds, an inviting community, and courteous staff, it's time to discover a hidden gem of Georgia: Halston McDonough.

Salem Oaks was listed in my top 3 when I started looking for homes in McDonough. After meeting with…read moreMs.Brooke, it easily became my top choice. She was extremely warm and professional. I would recommend Salem Oaks to anyone looking for a luxury lease experience.

From the owner: We are Available by Appointments on Saturdays!…read more Kick back, relax and enjoy the good life at Salem Oaks. Our 3 & 4 bedroom homes in McDonough, Georgia, come in a variety of floor plans so you can choose your ideal living space. Our convenient location in McDonough places you moments away from popular dining, shopping, and outdoor recreation. The home you've been searching for is waiting for you at Salem Oaks.