I hate to even write this review but they lost me as a customer. This used to be my frequent Poke place when i come to campus for on site classes. $16 got be a FULL bowl. Today a girl i have never seen was working behind the counter. I ordered my usual, Half salad/half rice. My 3 meats of Salmon usually 2 Hawaiian Spicy salmon and one regular salmon. OFF THE BAT i noticed the scoops were small, i said something, she tells me i can only get 1 school of the Hawaiian Salmon, i was like i usually get two and she says i cant so i get regular salmon. next i ask for Kani, she says i can't because i "reached my limit" i said how if its not a fish protei, she says its part of it and if im getting the regular bowl and not large then its an upcharge i said nvm. now mind you the bowl is only 1/3 full, so im standing there looking at this bowl is almost no protein like what is going on! So i proceed to add toppings, some are not even available, then she tells me i cant get more because theres a limit to 5. At this point in frustrated the bowl is only half full and shes limiting what i can get to make my bowl. I nicely tell her "I come here pretty often(at least 2 times a month if not more) and the guy never tells me i cant, and my bowl is full look how empty that is, she just looks at the bowl and then me. I said this must be new because i never had a bowl be half empt. She said "oh maybe he was fired" First you should not say that, second why? why make that be a reason? that he was fired for fixing the bowls correctly and not leaving people with a half empty bowl?? so i said well them can i at least get more lettuce, she places the tiniest amount!
so she asks what saucesbi want, i tell her, then asks about my toppings. Now shes rushing me like "Ok what else" "ok is that all", and im like Look at how empty that bowl is, can you just put more stuff to fill it and she says this is how our bowls come. The Fact that i take my bowls back on campus and ppl comment asking me where i got it, because it's always full and nice, now i left with a bowl that didnt even toch the cover top as she placed it on. She rings me up and its $17.99.... EXCUSE ME !? and then the store has the audacity to ask about a tip....
I WILL NOT be coming back here. almost $20 for a Half made Bowl. normally i split the bowl in half and wat half for lunch and half for dinner and this bowl didnt even fill me for lunch! worst experience and they lost me as a customer. They may have new management, but they're jipping you off, taking your money and giving you far less than would even fill up one person. i should of told her nvm and walked out , but i was waiting and craving this all morning. BEWARE the prices also changed and were raised by $2 and she said its always been like this, that the place has been here for 5 yeqrs and prices are the same.....that is false, i have been coming to this Poke Place since 2022 and 2 guys that are always here when i come always service me and do not limit me. Not sure if it had to do with the fact i spoke to one of them in spanish as i am latina myself and it was much easier for him to communicate with me, but neither of the guys that work here have ever given me such a low amount of serving in my bowl. I WILL NOT BE BACK HERE UNLESS YOU CHANGE IT BACK TO HOW IT USED TO BE! read more