If I could put zero stars, I would! Took the kids and I for what I thought would be a quick bite before needing to be somewhere in a hour. Got there at 5:45. Person in front of me ordered the exact same thing as us, got his food within 15 minutes, ate and left. We sat and waited, not even getting our breadsticks, for 45 minutes before I asked for our food to be placed in to-go boxes when it came. I asked how much longer...they said 10 minutes. I said okay, well I have to drop my now starving kids off somewhere and I'll be back to get our food. Came back 10 minutes later, food still not done. They told me 10 more minutes. I waited 15 minutes for them to bring me half my food. Oh oops, they forgot to make the breadsticks - "4 more minutes". Waited yet another 10 minutes and finally got them. As a fellow business owner in this same town, I would recommend to this establishment NOT to lie to their customers. I am not stupid...how long did this pizza cook for if it's 10 minutes longer every time? Just say you forgot to cook our food and offer some sort of compensation. I am a reasonable person and the situation could have been easily handled on your part and I could have left feeling fine. Owner offered me a pop while I waited....umm I already ordered a drink one when I first got here a hour ago! Owner simply said "Sorry. When sh*t gets bad, it really gets bad. We had a large order go out." and "Sorry... I can't say anything else" as he shrugged his shoulders. Well, I saw the large order go out when I was in line ordering our food a hour ago...I could even tell you that their order was $248 and they gave $300 cash and left because the lady at the register took SO long. You even told them to bring the pizza bags back the next time they're in. I know because I was at the counter ordering. SO, just tell the truth that you didn't make our order. How about a refund of my $27 dollars or even a coupon for a free large pizza??? ANYTHING!! I left that door open for the owner, but he never offered any sort of solution to this situation. Oh well. I guess he needs the $27 more than he needs returning customers. And this was the second time we were here this week! My kids and I agree, that we will NEVER be back again after this and would never recommend it to anyone. read more