You will not find a better condominium complex anywhere in the United States as far as I'm…read moreconcerned, absolutely beautiful well taken care of and some of the nicest staff people I have ever met. You will not be disappointed in anything with in this complex.

I had to take Elk Ridge Apartments at the last minute due to a move for work. Before I moved in I…read morepersonally had to pay to have the carpets cleaned. They are stained and had an odor. Management does NOT clean the carpets after tenants leave even if they have animals living in that apartment. I would think that the extra fee they charge for having the animal should go towards things like this. Needless to say the carpets were scary. I work long hours and am not at the apartment often. I would try to use the gym on my day off and it was always closed, even before COVID. Management would schedule random meetings in the gym and often it was closed for no reason that I could understand. Also, there were several tenants who would have frequent parties until 2, 3, and 4am making it impossible to sleep. I have no problem with an occasional party but as I said I work long hours and parties several times a week, every week is something management needs to address. There would be beers cans lined up on these tenants balcony and thrown in the yard. It would not be difficult for management to find these people to have a talk with them....just follow the beer cans. Lastly, my car would get parked in. I would park where I was told to park and neighbors or their friends would park me in making me late for work and just adding stress to an already stressful situation. Maintenance and the secretary, who recently left her job, were wonderful!!

Nicole is very able to determine what properties are of interest and efficient with our time. She…read morehas a great knowledge of her community and the locations she works in. Plus, she is nice and fun to spend time with.

In the past year we have worked with Nicole to buy a lot, sell a lot, and buy a home, all while we…read morewere three hours away in Phoenix. She has gone above and beyond with anything and everything, without hesitation. We've worked with three other realtors over the years in the area, and none can hold a candle to Nicole. Even when we were getting our ducks in a row to build a home, she helped us continue to look for houses that would be a great fit, just in case the right one came up. The day we were set to sign a build contract (with much hesitation due to escalating build costs), we found the perfect house, made an offer and had the easiest escrow ever. We could not be happier with our new cabin, and got so much more for our money than we would have building. Now instead of breaking ground this summer, we will be sitting on our patio, enjoying the views and mountain breeze. We simply cannot say enough good things about the incredible level of service that Nicole provides. I lost count of how many properties she went to in order to do video tours for us since we could not be in town quickly enough in this seller's market. She even handled our walk through for us by video chat. She just took care of anything and everything. We had no issues, no hiccups, not a single problem with any of our three transactions with her. She's great at communication, be it by phone, text or email. She has been on top of everything, every step of the way. We would recommend her to anyone and everyone. She's the one you want to work with.

This review is long overdue. We stayed here in October of 2017…read more The cabin was clean and had everything you would need already stocked minus the food. After we arrived and unpacked we made a quick trip to nearby grocery store were we bought everything we needed for a weekend. We actually even ran into the owners at the grocery store. They are very friendly and always make it clear that if you need anything to ask them and they will provide. The cabins are far enough from the main road that you aren't bothered from the small town traffic noise and spaced out enough that you feel like its just you and your cabin in the middle of the woods. We stayed at one of their pet friendly cabins and I brought along with me my German Shepherd. We already are planning on returning this year in fall/winter time with a couple of friends, can't wait!

The rental that we stayed at here was just ok. We got the hot tub inside but I wouldn't go in it…read more Place was run down and seemed very much like a rental. There was a dual fireplace that you could enjoy from inside the fam room or the bedroom. It was the only heat in the place but it worked out ok.

They said I'd get my deposit in 15 days in the mail. 15 days and no deposit was returned…read more I called on the 16th and they said they would send it soon. On 4/26 I called in the morning, they said they would look into it. I had to call again, and they said they mailed it on 4/2. Which was a lie, I never got it. I called back and they said they didn't issue one because of damages. Of course there were. I damages. So, now I have to sue them for the deposit! Never ever rent from them! I'm a disabled retired senior citizen, those people prey on seniors like me. They will rip you off, keep your deposits and just laugh as out it and then tell you "Oh well, take us to court". There you have it! Horrible people doing horrible things to their tenants. Thieves liars and con-artists. They did me so dirty! So, now I'm having to sue them to recover the money. I was a total model tenant!

We stayed at Grizzly Hollow location near the Pinetop Country Club. The pictures online were much…read morebetter than in person. There were moths EVERYWHERE...flying around in every room and whizzing in your hair. We spent a long time getting rid of them to calm my kids. 2 of the rooms were unhabitable due to the smell. Cool Mountain Vacations denied that moths existed in the home before we got there and said that they must have entered the home when we entered. No...the bedroom doors were closed when we first entered the house...and that is where most of the 20+ moths were living. If you're looking for a relaxing vacation, don't use Cool Mountain Vacations.

We have rented a couple different cabins over the past 10 years through Cool Mountain Vacations and…read morethis year we rented the Mountain Breeze cabin for the first time because we were late renting and the cabin we love was already rented... I have to say it is a cute, although a little overdecorated, cabin. My biggest complaints about it are 1) no WiFi - which to be fair to the owner it does state that but I overlooked it 2) the cabin has ONLY very basic cable and 3) the queen bed in the master bedroom is sooooo soft you wake up with terrible backache- it would be much nicer if they'd invest in a firmer king sized bed... So, for these reasons we will not be renting this cabin again.

A few years ago I lived there for a year, and then I ended up getting married.So I moved, however,…read morethe managers were quite hospitable and were efficient and quick about fixing things that needed fixing. The only thing I didn't like is that they do monthly inspections. And to me that is not necessary with someone that lives alone. That doesn't get messy that cleans 2 or 3 times a week with germicides. Bleach and cleaners. Other than that, I have nothing bad to report. I lived in a downstairs apartment on a corner in the middle building. Towards the back. I think it is under new management now though

If you have another option other than Grantree apartments, I encourage you to take it!! I resided…read moreat Timberstone until Dec 31, 2020. The only reason I moved was because of Covid and the fact that no one knew if the schools would close again. I am a single mother and didn't need the financial stress if I was required to home school. When I signed the papers Dec 31, 2020, the previous manager said that the former maintenance man had broken into the office during the night. There were issues with the apartment that should have been resolved before my move-In date. For example, the inch or so gap between baseboard and linoleum. When I questioned the maintenance man as to how long this repair would take he said, 1 1/2 to 2 hours because of the miter cuts which are angle cuts. I have done woodworking and know this timeframe to be untrue. He repeatedly told me I could sign a consent form so he could enter my apartment while I was at work, even bringing the form to my door. Obviously I didn't sign. From that day forward I was under constant surveillance. The maintenance man and his wife kept track of my schedule. Either he was waiting for me or one of them immediately came out when I took my son to bus stop, dog out to potty, came home from work, went to neighbors, laundry, ect. I know because I would watch their door, legs from my window. There were times they actually went in right after I did. His wife would bring their 3 large dogs to the area in front of my apartment after my refusal. Who puts fans in their windows in January, the maintenance man does!! Myself and other females felt uncomfortable around the maintenance man who feels he has the right to be disrespectful, including yell at tenants. I am writing this review to warn people as well as on the behalf of current residents who fear speaking up. Since the maintenance man knew I always worked on Thursday, they forced entrance into my apartment with a 48 hr notice under the guise of changing my blinds. Even though he had told me that he would schedule an appointment. After he had searched my apartment that Thursday, he did schedule an appointment with my neighbor to change his blinds. After that incident, I shared everything with my employer who encouraged me to guard my apartment during future inspections. Two inspections a month, sometimes a third for a bonus. After 7 months, I moved out. My friend accompanied me during the final walk through. Apartment was left spotless. New manager who is very kind but temporary signed for full deposit refund. So my walk through was on Aug 9 2021, 30 day notice complete on Aug 16, 2021. Aug 10 I turned off my services in case the maintenance man did any repairs so I wasn't changed. Corporate charged me $68 for 6 days of utilities I never used. Thankfully the manager was able to issue me a refund.

Booked cabin 15 (Honeymoon Cabin) for our anniversary. Worth every penny. This place is amazing…read more Not off the main road, but close enough to the main strip. And you can walk to all the local restaurants. The cabin itself is beautiful. Full kitchen, grill, outdoor patio to relax. The indoor fire place will keep the entire cabin warm, on those cold nights. Outdoor fire place with plenty of wood and seating. An amazing place to experience.

Great Experience! We will be back. We wanted a weekend…read moregetaway but didn't have the time or budget to go far. This place was perfect! Our cabin was fully loaded with everything we needed and the location is remote enough -- out in the woods, but close to restaurants and local attractions. Family and Pet-friendly. We loved the fire pit and hiking and even went to the local Chinese restaurant, which offered a discount from Northwoods Cabins. We left after 2 nights, feeling refreshed and revitalized. Looking forward to our next visit to this charming retreat!