Thank you to The View for a great 3 years! We have lived at a few different apartment complexes…read moreover the years and this one is hands down the best! The staff is friendly, the area is quiet, maintenance is always quick and helpful, and they have community events like food trucks and a cornhole tournament!. We've truly enjoyed this place over the years and it's been a great place to live!

UPDATE (after seeing owner response): I haven't received any…read morecontact via phone or email from The View since this review yet the owner claims they attempted to contact me. I wanted to clear that up before someone gets gaslit into living here based on the owner's response to my experience. The cost of utilities I was charged here have still been the highest I've paid in utilities in all of the apartments I have lived in to date. I frequently called to make sure they weren't reading the wrong meter. We had moved out a month early and the utility bill remained as high as months when we did live a full month there. Also, I feel the way trash and sewer is divided amongst tenants is unfair. It was explained to me that trash and sewer was split equally amongst all of the units, this did not differ between one bedroom units and three bedroom units. So unfortunately if you are a two bedroom household you're still getting charged the same amount of trash as a family of four. I understand this is policy but I just want to warn others that their utilities will run high. As far as the fees I mentioned that are impossible to get out of. Although the fees are small the cost range depending on payment type, (ACH, Credit Card, Check) and all of them had a fee. I am personally one to try and avoid unnecessary fees and had emailed a leasing manger at the time of living there who told me that all of their payment options had fees. So if there was a free option, the leasing manager neglected to tell me and it was not an option in the booklet they provided at move in on how to pay rent. I was not given the option to walk the apartment before signing our lease but I understand how I should've asked. It should be policy to walk the unit before signing so future residents don't need to ask. My move in inspection form included many issues I had with the apartment including the scuffs, missing items, dents, etc. We did the inspection immediately upon move in. It wasn't until a week later when we fully moved that we found tampons behind the drawers of the bathroom cabinet, tampons and socks under and around the washer/dryer, bugs and crumbs on the top of the cabinets and in drawers. For the toilet concerns, I didn't know Reno was known for hard water which contributes to the mold growing in the toilet. I have never had a mold issue before or after moving into the apartment. I won't be blaming the hard water. I had to bleach clean the toilet at the end of every week to keep it from taking over the toilet. I understand you having your staffs back and admire that but I did indeed get yelled at by (I believe Michelle) when requesting a maintenance order for the black mold growing in my toilet. When I explained to her that I attempted to clean it with bleach but it continued to grow back she yelled at me that I should have never tried to fix the issue without consulting management first. Maybe we interpreted the conversation differently? After the conversation I stopped bleaching the toilet only for the maintenance guy to tell me that it was definitely black mold and to buy bleach tablets to fix it. What's the point in discussing the concerns if you're just going to lie and deny them? At the end of the day I would not recommend these apartments. The staff is not friendly and they do not care about your safety. Again, there are plenty friendlier, affordable, and cleanly apartments near UNR. Don't let these people take advantage of you or lie to you!

Super duper! My leasing agent, Linda went above and beyond what was necessary to make sure my move…read morewas smooth.

We ended up living here for 6 years and now that we've moved away - I miss it more than ever. You…read morecan't beat the maintenance crew and groundskeepers. They are so prompt, so professional, and all around great, trustworthy humans. The garages are such a game changer. They're a bit narrow but I didn't realize how deep they were for storage until we were moving out! The guest parking here is a breeze and we never had an issue. The process is clear and there wasn't a lot of unexpected towing or anything like that. While we continued to have noise issues with our downstairs neighbor and the units weren't quite as sound proof as one may like - especially in the early phases - it stays pretty quiet. I always felt incredibly safe in this complex and I think the code system for the gate works well - though I wish the codes could work on all 4 gates. The facilities are well kept and go largely underutilized. We had a few run ins especially when it came time to renew our lease with confusion in the front office but overall - this place is great. They were really fair on our move out deposit and communicative though out the whole process

Amazing place to live for so many reasons. The space is very big, well built, and beautifully…read moredesigned. Management and maintenance are very sweet, helpful, and generally just great at what they do. Griselda regularly brings vendors to the complex and hosts events for the residents, which are both great at community building. If you have pets they're very accommodating, and you can't beat the variety of walking paths that branch from the apartments, I have atleast 15 different walks I can rotate. There's really nothing to complain about, my 3 years here had many great memories. And may as well mention rent was never drastically increased. Highly recommend.

I've know Griselda for a couple years now. She is one of the best humans I know. She takes her job…read moreserious, she does what she says she's going to do, she's knowledgeable, she's kind hearted, she loves what she does and she listens to us! It's important to feel good about where you live and I feel that way because of her! I am so happy I found my new home and such a great person who has been in my corner at every turn!

Tina is awesome. Great selection. Great explanations on the options. Very happy with the results.read more

We had a wonderful experience with Tina and Jason at The Blind Spot. We purchased and had them…read moreinstall Norman shutters on our windows and a Norman double roller shade on a sliding glass door. In the design stages, they gave us feedback on style, colors, and practicality with our choices based on our home and its quirks, such as walls that are not plumbed straight. They worked with us to get us the unstained valence so we could stain it ourselves to match our door. Installation was done by Jason and Paul, and we couldn't be happier with the outcome.

I would not advise anyone to rent here…read more My car was towed from the resident parking garage even though I had my resident parking sticker exactly where we are told to display it. I spoke with management regarding being reimbursed the towing fees and they said they would not reimburse me. Even though I had not broken any rules regarding parking policy. I sued them in small claims court for the parking fees. They showed up in court to argue that they shouldn't have to pay me. The judge agreed with me and awarded me the towing fees plus court costs. They then started to tell the judge that they might appeal the decision. Eventually they paid me. There are three treadmills in the gym at Emory. I told them multiple times that one of the treadmills was malfunctioning. Every time I mentioned it, they acted like it was the first they had heard of it and said they would get right on it. Then it would never get fixed. I was telling them about this treadmill multiple times for over a year. Then one of the other treadmills started malfunctioning and I told them about this too and get the same treatment. I never heard any follow up on this and they were never fixed. They say they are luxury apartments but the common areas specifically hallways and especially stairwells are very dirty. There are always clumps of dog hair that keep accumulating. There was once an empty beer can in the stairwell for over two months before it was removed. Update after reply: My car being towed happened a while ago. However, the common areas being very dirty and the treadmills malfunctioning even after multiple notifications are recent issues. I moved out in December 2025 and they were both still ongoing issues at that time.

Thank you Orion! Same day maintenance requested, done. Team is always on top of their game. And a…read morequick shout out to security too, always feel safe here. Thank you!

The Overlook is a beautiful housing complex! The large doors to the entrances, the technology and…read morethe views. It's wonderful. Those looking for luxury apartments with amenities included like cable and internet, a party room for tenants to use and a gorgeous pool you need to see--go check it out! Some people are content with apartment living and for what you pay for at Overlook I think you'll get your money's worth!

I lived at the Overlook for 14 months and did not have too much contact with the front office…read morestaff, but when I did, it was frustrating. The woman who does the tours and initial leasing was wonderful and very responsive and helpful. However, once you are a resident, the responses from the front office staff were much slower, sometimes up to a week for me. The apartments are nice and new, I enjoyed the space and the views. When I moved in, I was told the pool and hot tub would be finished within that summer in 2024, the pool did not open for MONTHS after that with very few updates given even when I reached out to ask for a status. The pool/ hot tub would be closed often and remained closed at times for several days with little information about what was going on. I tried to leave on a good note even with these issues, however, the move out process was just as frustrating. The front office staff was unorganized, lacked communication and sometimes provided incorrect information to include telling me to leave my keys in the unit upon move out and then turning off my access to be able to get back in to leave them as instructed. To top it all off, I had not received my deposit back so I followed up with the front office three weeks later and was told that the checks come from their corporate office so she "assumed it was in the mail". After 30 days had passed, I looked up the corporate office info and sent an email. It took me threatening to file a claim in small claims court to get a response about where my check was.

Perhaps you are like me, downsizing and looking for a vibrant Sierra/High Desert growing urban…read moreenvironment. Walking to ball games, the Art Museum, seeing a show, strolling along the Truckee River's River Walk, or exploring a host of interesting restaurants and bars, I have found life in downtown Reno much better than I earlier knew or imagined. And perhaps you don't want to get caught up in the busyness of the suburban explosion. Moving from California several years ago, I have found The Montage condominiums in downtown Reno one of my best moves ever. For many reasons, I assess The Montage to be the best current offering for downtown condo living in Reno. After checking the competitors, choosing The Montage was an easy choice, so much so that after several years I bought another second, larger unit. While it is an inappropriate location for children, there is a great mix between the 21-40 age group and the 55+. Best of all, I have found my neighbors to be about the most friendly I've encountered, and that most definitely includes the very capable staff. The HOA and Management also maintains a very nice social schedule with speakers and different events. The facility is very dog-friendly though I have never experienced noise problems with that. As a builder-lawsuit has restricted bank-financed purchases up to now, this hopefully will be resolved soon and the prices could spike. Beyond the many amenities, the building is kept spotless and up-to-date by a very competent maintenance staff while security guards and front desk staff monitor activities 24/7. In addition to a large swimming pool and two hot tubs open all year long, the sunny 6th floor pool deck is beautifully landscaped and also includes a full clubhouse and shade cabanas, and five gas grills. There is a large fitness center, meeting room, and business center/television/library. There is also generous on-site storage as well as separate bike storage. Subterranean gated parking protects your vehicle from any cold or heat extremes. This is fun, luxurious, turnkey downtown living that I am so pleased to have discovered!

What a great place to live. I love the mix of residents, the vibrancy of living downtown, and the…read morebeautiful view from our expanse of windows. The staff are fantastic and the building is beautiful.

I have lived at Esprit for almost 4 years now, and I absolutely love it. The townhomes are…read morevertically integrated, new and modern. It's also very quiet, and the staff are amazing. I have had very few issues, but when I have, they are fixed immediately. Unfortunately, I have to move for a job, but if I could take these guys with me, I would. As I look for a new place, I have not been able to find anything that comes even close to Esprit, so I will sorely miss living here.

We moved to Esprit in March of 2021 the process was so easy, at the time there was a long waiting…read morelist. The property was in construction to complete all the units. The office personnel and maintenance crew are so responsive. We lived in our 3 bedroom unit for 15 months and really enjoyed the experience. The unit has state of the art appliances. Wonderful to have a balcony to enjoy the lush landscaping and established trees. Pool, Workout Room and Barbecue are kept in great condition. Bret and Aubrey who run the office are friendly, knowledgeable and always made me feel welcome. A seamless move out process as well. I would highly recommend.

Thank you so much Francisco!!! he was so sweet and made me and my husband feel so welcome we are so…read morehappy to official have a home at indigo apartments yayyy

From the very beginning of our stay at Indigo, the staff has been amazing. Francisco has made our…read moreentrance to the complex as easy as he has made the exit. He is outstanding in his communication and his ability to navigate a very stressful situation into an ease. I also would like to say that Franklin and Ozzie have been more than helpful and polite. Service request are always done within the same day or even hour that you put one in. These two are very kind individuals and need to be recognized for their ability to help and their knowledge of the property. As we are leaving and transferring to Texas, we would like to say to the Indigo staff thank you very much for two pleasant years of living we will always remember you and think of you as family.

Run. Do NOT move here. Villas has a reputation for outrageous move out fees and I wish I had paid…read moremore attention to all the negative reviews saying the same thing. They are finding ways of passing on regular maintenance costs onto the renter. After staying here only a year I was told they needed to repaint the entire place due to holes in the wall. And I was slapped with a $2,300 painting fee ON TOP of taking my $500 deposit. You read that right- $2,800 they charged me to move out after 12 months. You'll find plenty more reviews with similar complaints. Just do a quick google search and you'll gain more insight. (There's even a Reddit thread where they charged someone $3k to move out and they took Villas to court and won the case). Please, please do yourself a favor and stay somewhere else. Save yourself the money and the stress of paying out the nose when you move. I greatly regret the day I signed that lease.

My Family just moved to Reno from Utah we been searching for a place to call Home an every place we…read morelooked at just looked too small or too expensive! when we came across The Villas at Keystone Canyon we new it was perfect! On top of the move in Special an how Big the place is i was amazed how beautiful the View is, Kayana at the Leasing office made things so easy for us we moved in the next week, i have to say she is the most sweetest an kind person i have met in a leasing office that really cares about getting people into a new place to call Home. If i can give 10 stars I would..