Excellent service. The ladies are great with the animals. My dog actually enjoys going there. He's…read morenot stressed out after either. Highly recommended in my book.

Very helpful and knowledgeable about how to keep my algae down. I really hate doing long reviews.read more

Pet smart employees were rude and not very customer friendly. Rushed us out of the store kept…read moretelling us it's closing time and didn't have time to check out our purchases.

Love the staff! Super helpful and caring! Calms you when you're nervous. My two dogs and cat come…read morehere

I have an issue with my dog. He had a small growth on his hind left leg kinda on the inside. It is…read morebleeding and he is in pain, not really eating or drinking. I have tried wrapping it but the wrap won't stay on, we have tried everything we can to help him but he is getting worse... I have tried to call emergency vets at Clyde's Animal Clinic but because we don't have money right now, they do not care about your animal unless you have money! my dog is bleeding to death, won't eat or drink, in pain, panting like crazy and they won't do ANYTHING to help him!! We have tried everything we can at home but needs to be seen by a vet but they won't see him because we don't have the money to "pay for services" right now. I offered to give them our debit card information and they could charge it on Friday the 31st but they still won't do anything to help our dog. I realize they need money to pay for supplies and such but the care of the animal SHOULD BE more important! I DO NOT RECOMMEND THEM AT ALL! THEY JUST BLOCKED ME BECAUSE I GAVE THEM A BAD REVIEW! THEY DONT WANT PEOPLE KNOWING THEY DONT TRULY CARE ABOUT YOUR ANIMALS!

After more than 2years of going to Gina to have our pups groomed we recently had the most…read moredistressing experience. Am still not sure exactly what happened but after 4 hrs we felt sure they had to be done. Walked into the salon to discover that one of our dogs had blood all down his front legs, around his mouth. When I called attention to this Gina verbally attacked me in a most unprofessional and unexpected way. She refused to tell me what had happened, our pup was shaking and trying to get out the gate and to my husband. After several minutes of her yelling and calling me names she finally screamed that she had cut his tongue. We immediately took our pup to a local vet. At that time not only was he bleeding from his mouth but also from his nose. He was very traumatized and required extensive care from the vet, resulting in a vet bill in excess of $800. Later that evening my husband received a text from Gina saying that she was closing her salon and if we needed help locating another groomer to let her know and ended with the words, "I'm sorry."

Simply Outstanding!!…read more Called and listened to the message which asks for texts... got a prompt reply! Next day got a text saying there was an opening and unseen the cost would be XX.XX which is a LOT less than what I paid elsewhere. Warmly greated and time was taken to MEET the dogs for the first time! Nice with great questions about the dogs to make sure all goes well. YOU PAY FOR WHAT YOU GET AND HERE THE DOGS ARE TREATED EXTREMELY WELL! Worth double the price for that...

Lauren did an amazing job on my shih tzu Einstein,which is not always easy. Einstein would highly…read morerecommend

I took my two Aussiedoodle puppies for their first grooming. Lauren did a wonderful job - both the…read moregirls were clean, nails trimmed, coat trimmed and shiny, and they smelled great. The price was more than reasonable and both puppies were groomed and ready for pickup within a few hours. We will definitely be using Lauren for their grooming from now on.

Dr. Hiser and her staff have been taking care of our fur babies for years. They have always done…read morean excellent job and have been there for us in every situation. They are the best and will take excellent care of your fur babies!!!

My cat Red was not eating well and was losing weight. Dr. Hiser, using her years of experience,…read morediagnosed his lymphoma without using invasive tests. She prescribed steroids as well as special food that helped him to live in relative comfort for nearly four more months. She told me what to look for in deciding when his time had come. And when that day arrived, she made a house call to give him a peaceful ending. Dr. Vander Vennet, Connie, Kim, Becky, Amber, and Chrissy played a supporting role in this case, but they have knowledgeably (and patiently!) answered my many questions. They work together to provide consistently excellent care.

This was in 2021. I…read moregot my bunny spayed and they sent her home with NO pain meds and a cone on her (rabbits shouldn't have a cone on them since they aren't nipping at stitches and if they ever are-- putting them in a onesie prevents it) She was in misery refused to move or drink and was grinding her teeth in pain. I took off the cone asap and it took me hours to get her to even drink lil drips. (Rabbits can go into GI Stasis if they stop eating for 6-8 hrs this can be fatal if not noticed). I feel so guilty since it's common sense to give an animal (or human) painkillers after. i didn't connect the pieces until after the first night. When I called the lady refused to even ask the doctor to prescribe pain meds to a post-op bunny. I wish I took her to a different vet. Never went back since. If you can afford the drive (Taylorville) I suggest Countryside Animal Hospital.

Wishbone, AKA Wishy Fishy, loves them!!! They have gone above and beyond, keeping him healthy. He…read moreloves to visit!