Barb and her staff are awesome! Always accommodating to what I need and will make special pickup times due to our crazy schedule which you don't normally get anywhere else.
To address concerns that other's wrote:
1.) the only smell in the front lobby is from the cleaners they are required to use to keep the place sanitary, Barb and here staff are always cleaning and keeping busy. I never see them stop moving when I am there.
2.) dehydration may be a consideration anytime an animal is boarded. When they are boarded they never act the way they do when they are home due to an unfamiliar environment. I always expect my dogs to be on the thinner side when I pick them as they have always been at prior kennels. They just don't eat or drink normally.
3.) weeds over growing in the outside kennels???? Never the case. Maybe this person was picking up at anoddtimeof the year when they were waiting for their landscaping contractor to start,I don't know, I have never seen this. In the year I have been using her my three dogs have been boarded 7 times and never a problem.
Barb is a very responsible kennel owner. After our last stay our puppy had become ill and sad,y needed surgery. Barb was concerned that her staff had done something and was beneficial in trying to figure this great mystery out. She was constantly calling to check on our baby. After all was said and done it was a blind cord that our baby got from our home. We have no clue how she got it but she did. Barb still kept in contact with us to make she she was okay.
My pack isn't an easy one too board but Barb makes sure that all As long as we live in Valpo and her doors are open instructions are followed. We have an 11 yo GSD, a 9 yo GSD & a 10 mo GSD. She goes out of her way to make sure they are kenneled the way they need to bed so that everyone is comfortable. That they all get their special treats I leave them and that all the medications I leave are dispensed and accounted for. She does an amazing job!
As long as I live in Valpo and her doors are open she will be the only kennel I use! read more