I would not recommend this place. I signed up daughter up for 2 of their classes, and from the summer session to the fall session, my daughter was the only child in the class. Obviously, putting a child in a theater class you would NOT be happy if there was no other children there to interact with your kid. I tried and tried to remedy this situation with them but the management WILL NOT talk to customers at all. I am not sure why, but they will not even give you her number. Playing phone tag with the receptionist got me nowhere.
After reviewing their website and seeing their claim that all classes would have at least 3 students or would be cancelled, I asked for a refund. Instead of giving me a refund based on that policy, their manager yet again ignored me, but then CHANGED her website to no longer say this rule. Finally I had no choice but to file a claim with my bank to get my money back. Only after having my bank charge them with my refund did they get back to me (and admit to changing their website!), but still to only offer a refund of less then half of what I was owed for classes not taken.
I was very unsatisfied with the employees here, they are not friendly or helpful. And that is no way to treat a customer who prepaid for a YEAR of classes. I will never do business here again. There are many places in the valley for kids performing arts, and at the price this place is NOT worth it. The classes that my daughter was in (alone!) were not even any good, and the stress of losing all that money was too much.
TRUST ME, DO NOT DO BUSINESS HERE. IT'S NOT WORTH IT.
Edit: I find it so very telling that after I wrote this review, two others show up from people who JUST signed up to yelp and have no other reviews. I'm not convinced they are not people like the other review I had removed here, a friend of the owner who was promoting the place.
It doesn't matter whose review you believe, put your kid in the class and good luck not having it be the only kid in the class. And if you need to unenroll for any reason be prepared to have to file a claim with your bank to get YOUR money back. The owner is completely nonexistent in talking to customers or resolving any issue that comes up. I dealt with this place for months. This place is crooked and dishonest. Why else would they CHANGE their policies, ignore emails and phone calls, and then admit it only AFTER I asked to unenroll??
As a customer, you should NEVER have to escalate a refund to your bank. And you should never have to gather proof of things because a company sneaks around and changes things. I am SO glad I saved all their forms with the price on it, because they changed it and denied every having that price once I asked for my money back. My bank investigated this claim for almost 3 months and I WON. So what does that tell you?
There is other similar businesses I would recommend a thousand times over this place. read more
