1. The Perfect Smile

0

Alhambra, CA

Cancel

Open app

Search

The Perfect Smile

4.7 (609 reviews)
Closed • 7:00 am - 8:00 pm
Updated 2 months ago

Services - The Perfect Smile

Cavity treatment

Crown cleaning

Dental exams

The Perfect Smile Photos

Recommended Reviews - The Perfect Smile

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

20 hours ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 months ago

Business owner information

Photo of Tom O.

Tom O.

Helpful 0
Thanks 0
Love this 0
Oh no 1

11 months ago

Business owner information

Photo of Dr. Stanley T.

Dr. Stanley T.

Helpful 1
Thanks 0
Love this 1
Oh no 0

2 months ago

Business owner information

Photo of Tom O.

Tom O.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Tom O.

Tom O.

Helpful 0
Thanks 1
Love this 1
Oh no 1

6 months ago

Business owner information

Photo of Tom O.

Tom O.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Tom O.

Tom O.

Helpful 13
Thanks 2
Love this 7
Oh no 1
Photo of Stella W.
61
31
15

9 months ago

Business owner information

Photo of Dr. Stanley T.

Dr. Stanley T.

Helpful 0
Thanks 0
Love this 0
Oh no 1

2 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Tom O.

Tom O.

Helpful 2
Thanks 1
Love this 1
Oh no 0

11 months ago

Business owner information

Photo of Tom O.

Tom O.

Helpful 1
Thanks 1
Love this 0
Oh no 3
Photo of Juan B.
177
24
10

5 months ago

They are very professional in all they do! Very knowledgeable and believe in the care for their patients.

Business owner information

Photo of Tom O.

Tom O.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 months ago

Business owner information

Photo of Tom O.

Tom O.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 months ago

Business owner information

Photo of Tom O.

Tom O.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Business owner information

Photo of Dr. Stanley T.

Dr. Stanley T.

Helpful 1
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Dr. Stanley T.

Dr. Stanley T.

Helpful 2
Thanks 1
Love this 2
Oh no 0

1 year ago

Business owner information

Photo of Dr. Stanley T.

Dr. Stanley T.

Helpful 1
Thanks 0
Love this 0
Oh no 0

9 months ago

Business owner information

Photo of Dr. Stanley T.

Dr. Stanley T.

Helpful 0
Thanks 0
Love this 1
Oh no 1

1 year ago

Business owner information

Photo of Dr. Stanley T.

Dr. Stanley T.

Helpful 1
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Tom O.

Tom O.

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 months ago

Business owner information

Photo of Dr. Stanley T.

Dr. Stanley T.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Dr. Stanley T.

Dr. Stanley T.

Helpful 1
Thanks 0
Love this 1
Oh no 0

10 months ago

Business owner information

Photo of Dr. Stanley T.

Dr. Stanley T.

Helpful 1
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Tom O.

Tom O.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Dr. Stanley T.

Dr. Stanley T.

Helpful 1
Thanks 1
Love this 1
Oh no 0

1 year ago

Business owner information

Photo of Dr. Stanley T.

Dr. Stanley T.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Dr. Stanley T.

Dr. Stanley T.

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Rusty R.
46
33
25

1 year ago

Business owner information

Photo of Dr. Stanley T.

Dr. Stanley T.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Staff are always very kind and appointments are set really well. I've never had an issue with scheduling and the space itself is very clean.

Business owner information

Photo of Dr. Stanley T.

Dr. Stanley T.

Helpful 0
Thanks 0
Love this 1
Oh no 0

1 year ago

Everything was smooth. On time, lots of workers and the latest technology. Will be back soon.

Business owner information

Photo of Dr. Stanley T.

Dr. Stanley T.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Dr. Stanley T.

Dr. Stanley T.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Dr. Stanley T.

Dr. Stanley T.

Helpful 0
Thanks 0
Love this 0
Oh no 1

1 year ago

Business owner information

Photo of Dr. Stanley T.

Dr. Stanley T.

Helpful 0
Thanks 0
Love this 1
Oh no 0

1 year ago

Dr. Brandee did an amazing job repairing 2 fillings. Overall friendly staff and professional service.

Business owner information

Photo of Tom O.

Tom O.

Helpful 0
Thanks 0
Love this 1
Oh no 0

1 year ago

Business owner information

Photo of Dr. Stanley T.

Dr. Stanley T.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Kelly C.
1
54
123

1 year ago

Lovely experience at the perfect smile! Luis did an amazing job, he's very knowledgeable,friendly and detailed! Definitely recommend!

Business owner information

Photo of Dr. Stanley T.

Dr. Stanley T.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Dr. Stanley T.

Dr. Stanley T.

Helpful 1
Thanks 0
Love this 0
Oh no 1

1 year ago

Business owner information

Photo of Dr. Stanley T.

Dr. Stanley T.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Dr. Stanley T.

Dr. Stanley T.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Tom O.

Tom O.

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 16

Ask the Community - The Perfect Smile

Do you accept Medícal-cal?

Hello Jacqueline, we accept all PPO insurance policies. We do not accept Medi-Cal or HMO policies but we do offer free consultations for treatment and we also have new patient special for all new patients! Please give our office a call… 

Can I use Anthem blue cross PPO?

Good morning Worra, Yes! We accept all PPO dental plans.

How much do you charge for dental cleaning without insurance?

We have a new patient special which is $99, that includes comprehensive exam, full mouth X-rays and general cleaning with gum assessment, it's a two hour appointment. Please call the office (626)570-1818 if you would like more information!

Hi, Do you accept Cigna Dental HMO insurance?

Hello there, we take PPO policies, no HMO. We do offer free consultations and also there's a new patient special for first time patient! Give us a call 626-570-1818 so we can better assist you.

Do you take unum dental insurance?

Hello Stela, we take all PPO dental insurance policies including UNUM. Any other insurance question you can reach out to us directly at 626-570-1818. Thank you!

Hi, what is the cost for a night guard for a cash (no dental insurance) patient? Thank you!

Hello M, We offer different types of night guard based on what is suitable for patient’s condition,… 

Hi, did you guys have a office in chino before?

Hello Melissa, The Perfect Smile opened in 2016 in the City of Alhambra and we’ve been here since then, we do not have other locations 😄

Are you in network with Delta Dental?

Hello Meyling, we are in-network with Delta Dental Premier network.

Are you in network for Aetna PPO?

Hello Lisa, Yes, we take all PPO plans including Aetna PPO. Please call the office (626)570-1818… 

Do you perform Sinus Lift for patients with insufficient bone for implants?

Hello there, our oral surgeon and periodontist do perform Sinus Lift, please give us a call 626-570-1818 and we can help you set up the initial free consultation with one of our doctors.

RE: COVID safety, do you still require mask wearing? Do staff wear N95 masks? Do you run air purifiers? Are patients in their own enclosed room, or is there just a partition separating each station? Thanks.

Hello La, We follow the most up-to-date COVID protocols which are recommended by CDA and also Los… 

Is there an annual fee now? (There was a review that mentioned they take fees now)

Hello Mina, Not quite sure what you meant by “annual fee,”, we don’t offer “membership” and we do… 

When you say "free consultations", are X-rays also included? Thank you in advance

Hello Rose, Great question! For Invisalign the digital record and the diagnostic x-ray will be complimentary.… 

Do you accept medical?

Hello My, we accept all PPO insurance policies, we do not accept Medi-Cal or HMO policies at this… 

Hi! How much would veneers cost/per tooth?

Hello M, with veneers or any cosmetic procedures we offer Free consultation and a quote will be provided to you after the consultation along with different payment options. Please give us a call (626)570-1818 so we can assist you with the… 

If I wanted to get a quote for a wisdom tooth removal how much would the consultation/visit be? Thanks!

Hello Shannon, For wisdom teeth extraction the cost is based on how complex the extraction is for… 

Do you guys do gold crowns for molars?

Hello Eric, yes gold crowns are one of the popular options for molar crowns. Please give our office a call (626)570-1818 to schedule a free consultation!

How long does a root canal on a upper second molar usually take?

Hello Eric, depends on the condition of the tooth and also if it is the initial root canal or re-treatment it ranges from 1-1.5 hours. Please call the office (626)570-1818 and schedule a free consultation with one of the doctors, we are available… 

Do you accept payment plans for wisdom teeth extractions?

Hello Rachel, we have in-house finance options and we also work with CareCredit. Please call the office (626)570-1818, one of the financial coordinators can go over all the options with you!

Do you guys remove wisdom teeth?

Hello Viridiana, Yes we do remove wisdom teeth at our office and we offer free consultation.… 

View All 35 Questions

Review Highlights - The Perfect Smile

“Stan is always professional, knowledgeable, and truly cares about his patients' long-term dental health”

Mentioned in 137 reviews

Read more highlights

Daniel D Cheng, DDS

Daniel D Cheng, DDS

4.7(40 reviews)
1.7 mi

First before I made an appointment I looked at previous reviews and one of them made me raise an…read moreeyebrow as they were complaining about $50 and the dentist being too blunt.... The response from the business is what won me over. First off I want blunt in all my medical visits. If I finally broke my stubbornness to go to the doctor then it means I want the blunt truth. My visit was for a painful molar (previous root canal) and possible cavity. Daniel comes off as really someone that cares about the quality of care and you getting the best possible treatment. People like Daniel set the benchmark how every dentist doctor should be. If you ever went to the doctor and felt he had other agendas then it's probably time to find a professional like Daniel. Innovation is another term I will use here as it's very rare to find a dentist who spends time research ways to make procedures better and taking the time to research and keep track of the other referral doctors/dentists that treat you down the line. He has been known to travel with a patient in town of need to make sure they were given the attention needed to resolve a serious issue. Hats of to professionals like Daniel that set the benchmark for medical excellence. Btw his staff is super nice very professional and feel like they are part of the family then just some medical assistant. I HIGHLY recommend him!

When you walk into this dental office you're immediately greeted by Liz. She is a such a kind and…read moregentle young lady. When I called for an appointment, she was equally as kind. Dr. Cheng is thorough and knowledgeable. I brought my nine year old who is petrified of dentist and Mr. Cheng was patient with him. Grateful to find such a great dentist.

Photos
Daniel D Cheng, DDS
Daniel D Cheng, DDS
Daniel D Cheng, DDS - CREDENTIALS

See all

CREDENTIALS

Huntington Oral Surgery & Implant Center - Getting my vitals checked

Huntington Oral Surgery & Implant Center

4.9(121 reviews)
1.3 mi

I had a fibroma growth inside my mouth that developed after my Invisalign tray repeatedly rubbed…read moreagainst my cheek. It was essentially my mouth's way of protecting the area from the constant irritation, similar to how a callus forms. Unfortunately, because the growth protruded out, I would occasionally bite it while eating, which caused it to get larger. My dentist recommended having it removed before it became worse, and I'm so glad I was referred to Huntington Oral Surgery & Implant Center. Dr. Neimann was incredibly patient, knowledgeable, and informative. He took the time to clearly explain the removal procedure, what to expect, and the healing process, while being completely transparent throughout. The entire staff was professional, understanding, and knowledgeable. The removal itself was quick and painless since they properly numbed the area, and my recovery was surprisingly fast. Aftercare was also very thoughtful--they sent me home with a bag of gauze (which I didn't end up needing), an ice pack (a fantastic idea since I didn't have to go get one), and chapstick. They also provided Dr. Niemann's personal mobile number in case any issues or questions arose after hours, which gave me a lot of peace of mind during recovery. I had a great experience from start to finish and would definitely recommend Huntington Oral Surgery & Implant Center for any oral surgery needs, whether it's wisdom teeth removal, implants, or, in my case, removing a fibroma. I give this business !

Dr. Niemann and his team were absolutely fantastic. From the very beginning, the office staff was…read morefriendly, accommodating, and even called me when an earlier appointment became available. Dr. Niemann took the time to explain everything using a 3D X-ray, which made me feel informed and confident going into surgery. I had all four impacted wisdom teeth removed, and the entire experience was far better than I expected. The assistants were wonderful and helped keep me calm, and the positive atmosphere (including Sabrina Carpenter playing when I sat down!) made a huge difference. What impressed me most was that Dr. Niemann personally called me the evening after my procedure to check on my recovery and made himself available if I needed anything. That level of care is rare. I'm now on Day 3 with virtually no pain and hardly any swelling. I couldn't be happier with my experience and would highly recommend Dr. Niemann and his team.

Photos
Huntington Oral Surgery & Implant Center - The awards do not lie they are the best in the dental industry for a reason

The awards do not lie they are the best in the dental industry for a reason

Huntington Oral Surgery & Implant Center - All done with 3 extractions and 1 coronectomy lol I can still take a selfie

All done with 3 extractions and 1 coronectomy lol I can still take a selfie

Huntington Oral Surgery & Implant Center

See all

George K Chew,DDS - after procedure

George K Chew,DDS

3.3(191 reviews)
0.4 mi

We had such a great experience with our child's wisdom tooth extraction! The doctor removed two…read morewisdom teeth, one on each side, and was very professional and efficient. The extractions were done quickly, the incisions were very small, and there was very little bleeding. Our child was a little nervous, but the doctor was very patient and reassuring throughout the whole process. He kept comforting our child and explained what to expect next, even letting them know when they might hear certain sounds, which really helped them stay calm. The nurses were also very friendly and patient. They took the time to explain how to take the medications and made sure we understood the instructions before we left. Overall, we were very impressed with the whole experience. We truly appreciate the doctor's professionalism, skill, patience, and care, as well as the nurses' kindness and attention to detail. Everything went much more smoothly than we expected, and we couldn't be happier with the experience!

Parking is a little tricky and tight here, but there's one handicap parking in the front. The…read moreoffice looks like a house from the outside. I was very grateful that they have a good A/C unit because it was a hot day and it was nice and cool in the office. I honestly was scared to come here to get my procedure done because of the bad reviews, but my experience here from the consultation, to the procedure and checkup was AWESOME! Like many, I dislike going to the dentist. Hence, the procedure that had to be done. The staff here are very friendly and helpful and Dr. Chew takes his time and explains everything and even helped calm me down as I was nervous before the procedure started. My procedure wasn't at all that I thought it would be- Minimal pain and I even walked out cracking jokes with the staff. All was done in less than 15 minutes! Dr Chews personality is the total OPPOSITE of what one critic stated. He really cares for his patients and takes his time. I'm very happy with how the procedure and recovery went and will be returning. Thank you Dr. Chew and staff!

Photos
George K Chew,DDS - Ramp/lift for wheelchair access

Ramp/lift for wheelchair access

George K Chew,DDS - Front entrance

Front entrance

George K Chew,DDS - Handicap parking

See all

Handicap parking

Steven W Huang, DDS

Steven W Huang, DDS

5.0(7 reviews)
1.9 mi

During Oct of 2016, I was sent to this periodontist from my own dentist due to one root of my tooth…read morecracked and I needed an implant.... The first periodontist I went to see, told me I need an implant, he would try to save the tooth but the big chance is I will lose it. He gave me an approximately close to 3k quote. Then, I called my dentist and she sent me to Dr. Huang. It happened that 2 of my coworkers went there and they told he is very very well-known in the San Gabriel Valley. I was extremely surprised Dr. Huang spent 2 hours!! 2 hours!! to convince me not to get a 2K implant but a $200 night guard from my OWN dentist. He asked me why I have bad teeth, I told him maybe I ate too much candies when I was young. He questioned me again, " then why only the bottom teeth are bad? Not the upper one?" He had a point, I don't use my bottom teeth to eat. Also, "why your bottom teeth are still bad even you have regular brushing, flossing, cleaning and checkup?" Then, he told me it is all because grinding at night time. My teeth are fighting with each other every night, only one side wins. ( That's why sometimes I woke up with tight and uncomfortable jaw.) Finally, he successfully convinced me to get a night guard first and try few months before having the implant, especially my tooth is not that bad. I might not need an implant. Now is Jan of 2017, I do NOT have problem with my teeth anymore, even I don't wear night guard every night. I believe God sent me to him- an ethical dentist with a heart. Nowadays, it is not easy to find one like him. That's also why he is well known for what he is doing. I just want to say,' THANK YOU VERY MUCH! I DO APPRECIATE IT!"

Dr. Huang is a great dentist. Always a gem and pleasure to work with. His compassion and knowledge…read moreis extensive. Would recommend him to anyone!

Photos
Steven W Huang, DDS
Steven W Huang, DDS
Steven W Huang, DDS

See all

Camellia Dentistry - seating area

Camellia Dentistry

4.9(245 reviews)
3.1 mi

I had a wonderful experience at Camellia Dentistry! From the moment I walked in, Nancy made me feel…read morewelcome. Her customer service is truly phenomenal. She was warm, attentive, and made everything easy. Josh and Chris were professional and courteous throughout my visit, and it was clear they take great care in what they do. The doctor was very professional and took the time to explain everything thoroughly, so I understood my treatment and felt confident about my care. It's rare to find an office where the whole team works together this well. I'm very happy with my visit and would gladly recommend Camellia Dentistry to family and friends. *Great experience at Camellia Dentistry! Nancy's customer service is amazing, Josh and Chris were very professional, and the doctor explained everything thoroughly. Highly recommend!*

PLEASE READ: Do NOT believe these 5-star reviews. I genuinely don't know where they're coming from…read more I scheduled an appointment for a routine cleaning, X-rays, and to confirm whether I had a cavity on one wisdom tooth--something my previous dentist would typically complete in under an hour. Instead, the visit lasted approximately 2.5 hours. A significant amount of time was spent on X-rays and a very slow cleaning before I saw the dentist for only about 15 minutes. While the X-ray assistant and hygienist were professional and kind, the appointment felt unnecessarily drawn out. When I finally saw the dentist, the focus quickly shifted to recommending PRF with wisdom teeth removal, and additional treatments such as Invisalign and inlays that had never been suggested by any of my previous providers. My original question--whether I had a cavity--wasn't even clearly addressed until I asked directly, at which point I was told, "yes, but it's small," with minimal explanation. At checkout, I was informed that although my insurance would cover most of the wisdom tooth extractions, this office requires PRF at a cost of $729 PER TOOTH, completely out of pocket. When I explained that I did not want PRF because of the cost and asked to proceed with the extractions without it, I was told they would not perform them unless I paid for PRF. I ultimately went to an oral and maxillofacial surgeon for a second opinion and had my wisdom teeth removed there instead. After insurance, my total cost was only $400 for 3 wisdom teeth removal. I specifically asked the surgeon about PRF, and he told me that I absolutely did not need it for my case. That made my experience at this office even more concerning. To be clear, PRF may be appropriate or beneficial in certain cases. My issue is with an office requiring a costly elective add-on as a condition of performing an otherwise covered procedure, particularly when the specialist I subsequently saw did not believe it was necessary in my case. While the staff was courteous and the facility is modern, the inefficiency, lack of transparency, pressure toward additional treatments, and overall sales-driven approach left me extremely uncomfortable. I would strongly recommend getting a second opinion before agreeing to expensive treatment here.

Photos
Camellia Dentistry - Dr. Park is super friendly.

Dr. Park is super friendly.

Camellia Dentistry
Camellia Dentistry - Our team at Camellia Dentistry!

See all

Our team at Camellia Dentistry!

San Gabriel Valley Oral And Facial Surgery

San Gabriel Valley Oral And Facial Surgery

4.4(49 reviews)
2.6 mi

I couldn't quite wrap my head around why there were so many thank you notes on the walls for a…read moreprocedure (wisdom teeth removal) that I was dreading and thought was going to be horrible, but after having Dr Faridi preform the procedure I now know why people are so thankful. Scheduling, billing and front office staff were efficient, patient, and kind and above all organized. The procedure itself was painless and Dr Faridi did a great job. He was patient and just super nice and quick through the whole thing. I was awake for it and he has a terrific, reassuring bedside manner that made it easy to deal with and feel like my needs were met throughout. I didn't need any of the strong pain killers prescribed and got by with just Tylenol and Motrin. I had one wisdom tooth removed by a different dentist 2 years before and it was just awful - endless swelling, bleeding and pain for days - but the difference between the procedures couldn't have been more different. I only wish I had more wisdom teeth for him to remove - just kidding - but I will recommend him whole heartedly to anyone needing an extraction.

Come here if you need your wisdom teeth removed. I have nothing but positive things to say about my…read moreexperience with Dr. Faridi and his office. I was calling various offices in the area and was desperate for an appointment because my wisdoms were incredibly painful. When I called they had an opening three days later and was able to have a consultation and extraction on the same day. Best case scenario!! I was told to fast for 12 hours before my appointment because I chose to have general anesthesia. Dr. Faridi and his staff were so kind and made my experience here seamless. I was so nervous about the recovery, but literally for no reason. I had no complications and very minimal pain, my jaw was just slightly tender. Recovery was so smooth. Thanks Dr. Faridi and staff :)

Photos
San Gabriel Valley Oral And Facial Surgery
San Gabriel Valley Oral And Facial Surgery
San Gabriel Valley Oral And Facial Surgery

See all

Cheng Dental - Left front

Cheng Dental

4.0(160 reviews)
1.9 mi

My BF was treated by Dr. Eric and boy was it an experience…read more He is young, energetic, and knowledgeable. Took the time to explain what he was doing and why he was doing them and explained what it took the maintain health enamel and teeth overall! My bf started to floss daily after this visit, I don't know what magic Dr. Eric did but it definitely worked. Go pay him a visit and he will take the best care of you!

I am very disappointed with the attitude and customer service of Anne, who works at the front desk…read more She is extremely rude and unprofessional, and I believe her behavior is driving patients away. On one occasion, I had an appointment at 6:30 p.m. I arrived on time and waited for approximately 20 minutes. Another patient arrived after me, and Anne started talking to her and then took her in to see the doctor before me. I wanted to ask why the other patient was seen first when I had arrived earlier, but I didn't want to argue, so I decided to leave. On another occasion, while I was trying to sign in, Anne spoke to me very loudly and rudely, saying, "No! You don't have to. I already saw you." Her tone was completely unnecessary and disrespectful. Almost every time I call the office and Anne answers, she gives me an attitude. I feel that she recognizes my voice and treats me differently because of it. Today, I called to reschedule my appointment, and once again, she was extremely rude. She gave me multiple excuses, told me there were no available appointments, and abruptly hung up the phone. This is completely unacceptable behavior for someone working at the front desk of a medical office. Patients deserve to be treated with kindness, patience, and respect. My advice to other patients is to avoid dealing with Anne and ask to speak with another front desk staff member when scheduling appointments. I strongly believe the management needs to address her behavior and take appropriate action. In my opinion, someone who consistently treats patients this way should not be working in a patient-facing position. Her attitude is driving patients away, and the office may lose more patients if this continues. 我對這間診所前台接待員 Anne 的服務態度感到非常失望。她的態度非常惡劣,對病人缺乏基本的尊重和禮貌。我認為她這樣的服務態度正在把病人一個個趕走。 有一次,我預約了晚上 6:30 看醫生。我準時到達診所,等了大約 20 分鐘。後來有另一位病人進來,Anne 先跟那位病人聊天,然後竟然帶她進去見醫生。我明明比那位病人早到,卻被晾在一旁。當時我很想問她,為什麼我先到,反而讓後來的病人先進去?但我不想跟她發生爭執,所以最後選擇直接離開。 還有一次,我正準備在前台簽到,她突然用很大聲、很不客氣的語氣對我說:「不用!我已經看到你了!」她的態度讓人感到非常不舒服,也完全沒有必要用這種語氣對待病人。 幾乎每次我打電話到診所,只要是 Anne 接電話,她的態度就非常差。我甚至覺得她已經認得我的聲音,所以每次知道是我打來,就故意用不友善的態度對待我。 今天,我打電話想更改預約時間,她又一次讓我非常失望。她不斷找各種藉口,告訴我沒有任何可預約的時間,最後還非常粗魯地掛斷電話。 我真的無法接受這樣的服務態度。診所的前台接待員應該以耐心、禮貌和尊重的態度對待每一位病人,而不是讓病人每次打電話或到診所時,都感到不愉快。 我想提醒其他病人,如果你們來這間診所,最好避免與 Anne 打交道。如果需要預約或更改時間,建議直接找其他前台工作人員幫忙。 我強烈認為診所管理層應該正視這個問題,並採取適當的措施。以我個人的看法,一個長期用這種惡劣態度對待病人的員工,根本不適合繼續擔任前台接待工作,甚至應該考慮將她解僱。 她這樣的態度不但影響診所的形象,更是在把病人一個個趕走。如果診所繼續放任這種情況發生,只會失去更多病人。

Photos
Cheng Dental - Right front

Right front

Cheng Dental - Rack of magazines

Rack of magazines

Cheng Dental - Front lobby check-in

See all

Front lobby check-in

The Perfect Smile - oralsurgeons - Updated October 2026

Loading...
Loading...
Loading...